A transaction was made on my MasterCard without my approval, &I had no idea what it was for. I reached out to Holland's support team, & they responded quickly and professionally. They canceled the tr... See more
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See what reviewers are saying
I had recent concerns about a situation. I am so grateful that the team at Our Hobbyland responded quickly and respectfully in supporting my concerns. They were kind and reflective upon my concerns an... See more
It was a bit frustrating at the beginning as the AI generated answers weren't all that helpful. But the moment it switched over to a human, there was better understanding and insight. Thank you Eugene... See more
I wanted to cancel the memberships because awhile ago i just pressed on something in my phone and i don’t know what i did and then from nowhere i started a membership and i tried to cancel it on my ow... See more
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Hasn’t replied to negative reviews
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Thaks for your service and assistance
Thaks for your service and assistance. Your have a good organization and provide all help needed to manage our accounts.
My experience!
It was a bit frustrating at the beginning as the AI generated answers weren't all that helpful. But the moment it switched over to a human, there was better understanding and insight. Thank you Eugene for helping me.
They steal money and refuse to refund
I have recently discovered they have been stealing money from my account every 2 weeks 28 euros but as it was prepaid card I never use, I haven't noticed until now. In total they stole 476 euros and refuse to refund. Saying is some subscription model and store credit yet I have never received anything from it. I don't even know how they got to my account as I never bought anything from their website. When I confronted them, they just used AI response to send some nonsense. Please do not make dealings with them and be careful, they are scammers and criminals stealing from low income expectant mothers.
A transaction was made on my MasterCard…
A transaction was made on my MasterCard without my approval, &I had no idea what it was for. I reached out to Holland's support team, & they responded quickly and professionally. They canceled the transaction and promised to refund the full amount without hassle. I am honestly stoked, feeling relaxed and confident knowing they've got my back.
Trustworthy service all the way.
5 star customer service
Thanks for the prompt response in resolving my query.
SCAMMMM !!
SCAMMMM !!! FISHING AND RETRY WITHOUT ANYTHING BACK ! CAREFUL !
Scam.Stay far away from them.
Scam.Stay far away from them.
Got a notification from my bank and was charged $34 dollar for who knows what.
Also read on there website you can't get a refund.
Regarding my membership cancellation
Regarding my membership cancellation, I ask for assistance and they responded to me immediately. It was a great relief on my part with their help. Thank you
Excellent service and great quality…
Excellent service and great quality products! My order arrived on time and exactly as described. Highly recommend OurHobbyLand for hobby enthusiasts!
Thanks with regards
Thanks for the response and thanks again to Alero who connected with me and resolve issues I have.
Thanks to the consultant named Maya for…
Thanks to the consultant named Maya for her support, more employees like her
The employee solved the problem with a…
The employee solved the problem with a very nice attitude.
Greate Experience
This page is a scam tried to convince I…
This page is a scam tried to convince I was paying for a shipping fee and instead I got enrolled in a subscription service and now they require me to leave a review to receive a refund. Thanks Elsa
Edit: They are trying to pressure me and truspilot to delete this.
They were quick to respond
I had recent concerns about a situation. I am so grateful that the team at Our Hobbyland responded quickly and respectfully in supporting my concerns. They were kind and reflective upon my concerns and have acted in a great manner towards me. Thanks!
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