After trying to cancel my membership they have now emailed me saying that I have to update my review to get a refund which is wrong they tried to advertise a product that doesn't exist! Then charge u... See more
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It is 3am in the mornig and i received an email refarding a topup in 3days for the service that was cancelled. i immediately started the virtual chat and was assited by Kai. within a few minutes every... See more
I tried to order something, and I didn't see the small letters on the bottom telling that I would subscribe : "I consent and accept the conditions of the membership and would like a secondary m... See more
Company replied
Unfortunately, the first agent I dealt with did not do what they promised. That said, I spoke to Sammy this week who promised to sort out a refund for me and they did! Many thanks Sammy, you are a s... See more
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Change title to get a refund
After trying to cancel my membership they have now emailed me saying that I have to update my review to get a refund which is wrong they tried to advertise a product that doesn't exist! Then charge u 9.99 for a membership that you don't want them charge u again after 3 days! If my refund not in my account today I will be taking this matter further
My query was resolved I'm very pleased…
My query was resolved I'm very pleased with the assistance I received.
Ok refound.
Conned into promotion saying I'd won a…
Conned into promotion saying I'd won a speaker. Would not refund.
Got a call from them asking me to take down my review. Why would I do that when they continue to con people into joining with the promise of winning a gift. In my case it was a speaker. Offered me £2.09 refund instead of the prize I'd supposedly won.. liars and cheats. Was eventually offered a refund on membership by email claiming that their site is confusing.
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