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Ottica Fabozzi Reviews 33

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TrustScore 4.5 out of 5

4.3

Sunglasses Store
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Company details

  1. Sunglasses Store
  2. Optician

Written by the company

Exclusive and design eyewear. Da decenni la nostra continua formazione è al costante servizio della tua vista, collaborando con le migliori aziende fornitrici di occhiali e di lenti oftalmiche. La nostra mission è da sempre quella di creare il giusto compromesso tra qualità, servizio e prezzo.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

33 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very Dissapointed with Customer Service

I am extremely disappointed with the customer service. I contacted you twice by email regarding a scratch on my Versace glasses, both times within the warranty period, and I never received any response.

This situation is very frustrating and honestly upsetting. I would have expected at least some form of communication — a reply, an explanation, or even a small gesture such as a price accommodation. Instead, I was completely ignored.

I made the effort to write in English, even though I am a German customer, and it is very surprising and disappointing that I did not receive any feedback at all. This lack of professionalism and communication has seriously damaged my trust in your brand and service

King regards Felix

7 January 2026
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