I am a repeat customer, but am starting to have serious reservations concerning this website. Pricing is great and many articles arrive with no issues, but recently I have received items with anti the... See more
Company replied
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Absolute nightmare! Package opened. Bag in parcel opened and torn ! The brand-name clothe I bought (dress) was stained, damaged and in catastrophic condition. I have the photos in my possession. Outra... See more
Company replied
I've just received a package that contains an IRO tank top instead of the IRO leather bag I ordered. I now have to send it back and pay for the return (I'm paying for their error). And I have to driv... See more
Company replied
Extremely satisfied customer here, fast delivery, well packed, the shoes perfect, I have nothing to add. Keep up with the great work you do!
Company replied
Company details
About Otrium
Written by the company
Wear over waste
On veut que tous les vêtements soient portés, pas jetés. Avec les marques de mode, on vend des collections d'archives à prix réduits. Mais chez Otrium, c'est plus que de simples bonnes affaires. On est plus malin pour ta garde-robe. On est plus malin pour ton porte-monnaie. On est plus malin pour ton monde. Jusqu'à 75 % de réduction sur tes marques préférées, tous les jours.
Otrium app
Des centaines d’outlets dans une seule application
Trouvez facilement les archives mode que vous aimez sur notre appli. Scannez le QR code pour télécharger l’appli Otrium!
Contact info
France
- otrium.fr
2.8
Average
5K reviews
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Amazing
I honestly had an amazing shopping experience with Otrium. For starters their prices are one of the best ones out there, in addition their size guides will not allow you to get the wrong size. Finally they have really punctual delivery times.
26 March 2021
Good prices and big choice of products!
4 March 2021
Livraison rapide et produits conformes / Quick delivery of product in full compliance with the description
Livraison rapide et produits confirmés à la description.
Quick delivery and clothes are in full compliance with the description.
9 March 2021
Au top!!
I hope I can write my advice in English because my french is not the best. I live in Belgium and have placed some orders from Otrium. Each time the packages were amazing! I love the brands and the sales on Otrium, because of them I saved a lot of money! Never been disappointed so keep on going!!
8 March 2021
Awesome products and awesome user…
Awesome products and awesome user experience - definitely a premium shopping experience.
Will use it again for sure!
5 March 2021
Always perfect !
1 March 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The jeans showed in the picture were…
The jeans showed in the picture were skinny, but the pair I received where straight and not fit for purpose so I've returned and requested a refund
23 February 2021
Reply from Otrium
Hello Anita,
thank you a lot for your feedback! I'm sorry to hear that your order didn't arrive the way you expected it. I hope you'll find another pair of jeans on our side that fit your expectations!
Kind regards,
Alicia
que du bonheur :)
15 February 2021
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