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Your Reliable and Affordable Heating Oil Delivery Partner. Providing homes and businesses across the UK with dependable heating oil delivery services over the years.
25 Cottesbrook park, NN11 8YL, Daventry, United Kingdom
3.0
12 reviews
Hasn’t replied to negative reviews
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For the second time, despite requesting a baby tanker a large tanker reversed down our lane, blocking it for over 30 minutes, this meant that our neighbours could not get out and they missed a doctor’s appointment
I understood that drivers carry the standard tank key, but this one did not and my wife had to get out of the shower to get the key for him
This is quite frustrating and if this happens again, I will not be using you for my oil supply
truck sl17uko.delivery on 27th jan
order no.230125
litres of oil delivered 806 but1000paid for
still waiting for the excess money to be returned
incomplete invoice and no invoice delivery note
Excellent sales team - pete
Fantastic on site install from Steve & Oliver
Delivery was made on time - but less than expected and then it took too long (a whole month) - and too many calls to chase and promises someone would look into it for us - to finally get the required refund
Reply from OTP Energy
We’re thrilled to hear that your experience with OTP Energy from enquiry to delivery was brilliant! Our team strives to provide exceptional service, and it’s fantastic to know we delivered on that promise. Thank you for choosing OTP Energy!
Competitive price. Good communication when delivery due. Fast refund of excess oil paid for. Will definitely use again.
Reply from OTP Energy
Thank you, Sharron, for your fantastic review! We're delighted to hear that you were happy with our competitive price and communication. Your satisfaction is our top priority, and we appreciate you choosing OTP Energy. We look forward to serving you again in the future!
Reply from OTP Energy
Hi Anthea,
We're thrilled to hear that your experience with OTP Energy has been fantastic! Our team works hard to provide excellent service and competitive prices, so it's wonderful to know our efforts are appreciated. Thank you for taking the time to share your positive feedback.
The delivery came sooner than expected and was appreciated considering I was running low.
Reply from OTP Energy
Hello Kent,
We're delighted to hear that your oil delivery arrived ahead of schedule! It's great to know we could help ensure you didn't run low. Thank you for your kind words and for choosing OTP Energy!
Price competitive, delivered early which are both good. I would have opened our gates early am to save your driver some time and risk. No text advising me of early delivery?
Reply from OTP Energy
Hello Fergy,
Thanks for the review! We appreciate the kind words on price and speed. You're definitely right about early delivery notifications. We're working on a system to keep customers informed.
Reply from OTP Energy
Hello Jalpesh, That's exactly what we aim for! Thanks for being a part of the journey.
No option on your online ordering form to state a small tanker/4 wheeler needed. Your delivery turned up in normal tank and had to block the main road as he couldn't get into my access road. Perhaps add this option?
Reply from OTP Energy
Thanks for the review and the suggestion, Pam! We're always looking for ways to improve, and we have implemented this option based on your feedback. We appreciate your order and hope to see you again soon.
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