Ostens Reviews 

278
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I chanced upon this brand on Instagram and was pretty captivated by their story - mainly using the best ingredients in perfumery. I bought some (Rose and Cashmeran velvet), and I absolutely loved it.... See more

Rated 5 out of 5 stars

A friend of mine recommended Ostens as I love trying out smaller in house brands. I didn’t realise that it was primarily appointment only and just buzzed through unannounced in the London showroom. Th... See more

Rated 5 out of 5 stars

I love this company so much. I’ve tried all their scents, bought two and will definitely save for more. Every one of their perfumes is amazingly gorgeous, original, subtle and memorable. More than tha... See more

Rated 5 out of 5 stars

Smooth shopping experience and free delivery was a bonus! My samples came in a lovely package with a handwritten note- what a nice personal touch! I've got Jasmine and Patchouli II and both are exquis... See more

Company details

  1. Perfume Store

Written by the company

Ostens was born from our desire to create beautiful fragrances, using the world’s finest ingredients in their purest form. Bringing together five of the most celebrated master perfumers, we asked each one to dream big and awaken their imagination without rules or limitations. No brief or budget - just creativity at its best. The result of ripping up the rule book is Ostens – our debut collection of six carefully crafted Eau de Parfums each one inspired by a single raw ingredient. From the natural Rose Isparta to the discovery of molecule Cashmeran Velvet, each fragrance is an authentic expression of talent and creativity unleashed, ingredients in their purest form, combining provenance and beauty for you to discover and fall in love with.


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4.8

Excellent

TrustScore 5 out of 5

278 reviews

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4.8

All reviews

(278)

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Rated 5 out of 5 stars

Lovely and long-lasting

I bought the Ostens Discovery set after reading good reviews, and I was curious to find out more. The 6 fragrances are beautifully packaged, like little books on a shelf, and are in spray form, which I like. They are quite intense so only need a small spray, but last for quite a while. Whilst all of the perfumes in the range are lovely, the one I have used most is the Jasmine Absolute. Other people have commented on how lovely it is, so I guess I might save up and invest in the full-size bottle or ask for it for my birthday.

11 July 2021
Rated 3 out of 5 stars

The scents all smelt good but have no…

The scents all smelt good but have no longevity at all which is disappointing- if they where stronger I would buy again, but not in their current strength

Carolyn

8 July 2021
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Reply from Ostens

Hi Carolyn,

Thank you for taking the time to give us your feedback on the scents. We really appreciate this as it allows us to improve and evolve as time goes on, and to really involve our community in the process. Perfume is definitely a very personal process and experience, and sometimes scents last a bit longer on others’ skin than on ones’ own skin. We’d definitely suggest using a base oil, such as the preparation oils in our full sizes (which come as a complimentary gift with each full size eau de parfum chez Ostens), which really allows the fragrance to stick to the skin and evolve over time on ones’ pulse points. Please feel free to send us an email at hello@ostens.com if you have any further questions—our customer care representatives are always happy to help out.

Best regards,
Ostens team.

Rated 5 out of 5 stars

A great discovery!

packaged well and had that personal touch. It was great to be able to order the Discovery collection to sample the scents. Not all are for me but that was the point of ordering the selection.

7 July 2021
Rated 1 out of 5 stars

I think the delivery was within a week…

I think the delivery was within a week which was alright. The actual perfumes I found to be not particularly pleasant and not long lasting. I am glad that I have only wasted the price of the samples and didn’t take a chance on a full size bottle as that would have been a very expensive mistake.

6 July 2021
Ostens logo

Reply from Ostens

Hi Janice,

I hope you are well and thanks for your feedback on Ostens! We're sorry for the slight delay in your shipment from us as that doesn't represent our typical delivery timeline. Also, if we may, we’d love to suggest a few tricks to help make your Ostens fragrances last all day--we will be sending you an email from hello@ostens.com with some details! We look forward to being in touch with you.

Best regards,
Ostens team.

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