Oscar Alquiler de coches Reviews 1,567

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We chose Oscar based on location and affordability. Everyone we spoke to at Oscar was incredibly friendly, helpful and patient. I speak very little Spanish...yet everything about the car hire was comm... See more

Rated 5 out of 5 stars

I had an absolutely superb experience with this car rental! The entire process was seamless, and the pricing was excellent compared to other options. A huge shoutout to Juan from the rental office. H... See more

Rated 5 out of 5 stars

The whole process was quick and easy to get on the road. We were visiting Valencia for a few days, and hired a car to go into the mountains for a day trip. We arrived at the rental office... See more

Company replied

Rated 5 out of 5 stars

Good little van to rent. Brakes and tires were a bit low, and oil was black, but we had no problems for the 20+ day rental. Pickup was super easy. Dropoff was also easy. We asked for an extra day... See more

Company replied

Company details

  1. Car Rental Agency

Written by the company

En Oscar Alquiler de coches ofrecemos alquileres locales por toda España en las más de 130 sucursales colaboradoras. Disponemos de coches, furgonetas, monovolúmenes y camiones de mudanza. Siempre incluimos seguro y 200 km al día gratuitos cuando alquilas con nosotros.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Replied to 42% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Very helpful with telephone booking in…

Very helpful with telephone booking in English. Staff very helpful everytime I had to call and when we had left something in the car they were more than happy to bring it back to us. All round excellent service and would always recommend them.

10 May 2023
Unprompted review
Oscar Alquiler de coches logo

Reply from Oscar Alquiler de coches

Good morning! We're so happy you found our staff friendly and helpful :) Thank you for trusting us, we hope to see you soon!

Rated 5 out of 5 stars

Great service

4 May 2023
Unprompted review
Oscar Alquiler de coches logo

Reply from Oscar Alquiler de coches

¡Thanks for sharing your opinión with us, Ulf! We hope to see you again soon :)

Rated 1 out of 5 stars

The car didn't work

I rented a car for Friday to Monday this last week. Nobody was at the place when I took the car. I had to wait for the responsible to answer the phone for a while. After he gave me the code for the keys, I realized the car was in very bad conditions:

Two big holes in the driver seat, the boot wouldn't open, it wasn't covered, I found drug leftovers in the front seat, a dirty bowl for dogs at the back seat, lights were not working and the break wasn't either.

28 April 2023
Unprompted review
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Reply from Oscar Alquiler de coches

Dear Claudia, we're so sorry to hear about your problem with our car. We already check with the location to understand what happened and avoiding this problem again in the futuro. Thank you for sharing your opinion with us and our sincere apologies for the bad experience with our car.

Rated 5 out of 5 stars

Nice car, fair price

Nice car (Arona), almost new, just what I wanted for three months while awaiting delivery of a new car. Price okay, discounted on that basis. Pleasant staff, helpful. All in all, a very positive experience.

27 April 2023
Unprompted review
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Reply from Oscar Alquiler de coches

Thank you for sharing your opinion with us, Robert. It was a pleasure ¡we hope to see you soon!

Rated 5 out of 5 stars

Great experience

Great experience, competitive prices, and friendly staff as well. Had a great day with our rental car with no issues! Would highly recommend.

10 April 2023
Unprompted review
Oscar Alquiler de coches logo

Reply from Oscar Alquiler de coches

¡Thank you very much for sharing your opinion with us! We really appreciate you gave us your trust and we're waiting to see you again :)

Rated 5 out of 5 stars

All was quite straightforward

All was quite straightforward, price was considerably lower than other agencies for a 7 seater.
They are a bit our of the way on Granada, but taxis are not expensive, so more than worth the trip.

22 October 2022
Unprompted review
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Reply from Oscar Alquiler de coches

Dear Mr. Gallegillo,

First of all, we wanted to thank you for choosing Oscar Granada and taking the time to review us.

We really appreciate your positive feedback about the service offered and the price.

We try to offer a local rental with a high service!

We are looking forward to seeing you back soon driving one of our rental cars.

Sincerely,
Oscar Rent a Car team

Rated 5 out of 5 stars

This company are simply fantastic!

This company are simply fantastic!! They go the extra mile to make sure everything is so correct for you & from the start you are treated like a cherished customer. Manolo is an absolute gentleman - helpful, mannerly, good fun & very true to his word!
The lady on the phone was amazing too & spoke perfect English (I’m learning Spanish) as well as being very obliging.
I’ve been coming to Nerja for 20 years now & have hired cars from many places before moving to live here & buying my own car, but I had a small problem & needed a rental. I was recommended Oscars nearby in Velez Malaga & I’m so glad because everything I was told about them was 100% true!
Well done Manolo & the team at Oscars. I will recommend you to anyone needing a vehicle.
Thank you for looking after me SO very well. Marie Dolores Jackson 😃

27 September 2022
Unprompted review
Oscar Alquiler de coches logo

Reply from Oscar Alquiler de coches

Dear Garry,

Thank you so so much for your amazing review. We are more than glad to read this and we really appreciate your nice words and the consideration for our efforts to be a different car rental company.
Our goal is to offer a local service, from the local people to anyone who might need an efficient and cheap rental on the search area.

We will be happy to share your comments with Manolo and congratulate him his work.

We will be more than happy to seeing you back soon driving one of our rental cars.

Sincerely,
Oscar Car Rental Team

Rated 5 out of 5 stars

In the beginning I was a bit confused…

In the beginning I was a bit confused how to get a car away from big cities. However, this company has offered great car at a good price.
Thanks to Javier who has offered the best customer service.

12 August 2022
Unprompted review
Oscar Alquiler de coches logo

Reply from Oscar Alquiler de coches

Dear Marina,

First of all, we wanted to thank you for choosing Oscar and taking the time to review us with such positive comments about the value of money.

We really appreciate your positive feedback.

We are looking forward to seeing you back soon driving one of our rental cars.

Sincerely,
Oscar Rent a Car team

Rated 5 out of 5 stars

Everything went smooth

Everything went smooth - easy pick-up and return. And quick communication with their agent at the destination.

1 August 2022
Unprompted review
Oscar Alquiler de coches logo

Reply from Oscar Alquiler de coches

Dear Mr. Thougaard,

First of all, we wanted to thank you for choosing Oscar Rent a Car and taking the time to review us.

We really appreciate your positive feedback about the service offered. We will keep working to improve it.

We are looking forward to seeing you back soon driving one of our rental cars.

Sincerely,
Oscar Rent a Car team

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