OrzGK Reviews 

I bought another statue on OrzGK, my support assistant was Ella, she provided helpful information during the whole process. The statue arrived in perfect condition.

When figure I pre-ordered arrived, I was contacted by Lucy from customer service to arrange shipping method. While box got slightly damaged during transportation, figure itself arrived intact and process orzGK uses to ship packages, which includes taking photos before shipping, allowed to inform shipping company of the issues. Figure looks great and detailed, and I love how configurable it is with limbs holding on pins and magnets. Great products and service.

First time buying from OrzGK, I purchased a figure from this site since it was one of the few that had pre release ordering.
Communication from OrzGK staff (personal assistant) was solid as they immediately informed me when the product was ready for shipping.
Assistant was polite and informative throughout the whole process and transactions went smoothly.
Only problem that came up was I had to request tracking code from the assistant.
However, the package and its contents arrived in one piece so I can confirm they are reliable.

The service and experience has been great. I love how they communicate quick. The figure came in great condition and very quick. Highly recommend them. Allen is a great representative!

I’ve ordered from this distribution platform for figures and statues several times now, and each experience has been excellent.

From placing the order to delivery and finally receiving the statue/figure, I received excellent support from Lucy. She was always helpful, responsive, and professional throughout the entire process. She helped me check whether products were available and assisted me in finding alternatives if something was sold out. This made the whole experience smooth and stress-free.

Overall, I am very satisfied with both the shop and the customer support. I can highly recommend giving this store a try—especially if you’ve found a product you really like but aren’t sure where to purchase it. It’s definitely worth trying here first!

I recently got my first statue thanks to "Allen"!, and it was great. It did take some time because I choose to ship by sea, but it was worth the wait. I'm in the process of getting more statues, with one currently being shipped. Most of my orders and in pre-order, so I know it will be a while, but will hopefully have a wonderful collection by end of the year.

Everything went smoothly - Allen was very helpful, courteous, and quick to respond. Once the statue finished production, it arrived quickly, was well packaged, and undamaged. Honestly, I have no complaints. Cheers.

So bought my GK from them after having issues with another store. The figure came in good condition and was well packed so not be damaged.
The team communicated well in emails and on Reddit when I had questions and responded fast enough, Ella was particularly helpful as my contact.

Shipping is a bit expensive to Australia but that's the price you have to pay.

Will be doing business with them again.

Another excellent experience with Orzgk. Always received great service from start to finish from Allen, who has overseen every order I’ve made thus far.
Received my item quickly and safely as always, and wouldn’t hesitate to purchase from them again.

Orzgk has been my go to for nearly 2 years now, and I always recommend them where I can. 5/5 and many thanks again to Allen for the great service!

The quality of their products is amazing and the shipping process was easy and the package arrived in perfect condition even if they have to bring it from afar. All thanks to the huge help of Allen, always thoughtful for every detail and step of the buying and shipping process!

Really impressed with this company. (Ella )was incredible with customer service. I've never had a place that sells statues give me such a detailed and informative process ,I can’t wait for my other orders

I had a great experience. I ordered my first figure from OrzGK and I was a bit stressed that It might take too long until it arrives, but it came sooner that it was listed for my shipping method.

The quality is really good, the support was helpful with tips for ordering and they also have a community on discord which is really cool. You can ask anything there and you will be helped and you have previews of the new-coming figures.

10/10

Awesome service and awesome quality of my vasto lorde ichigo statue, really a dream come true.
Hats off to Ella for all the help i needed
Will order again 😀

first time user, ordered something quite big after reading the site was trustworthy and boy do they deliver

the process was super smooth, it didn't felt like they left me hanging at any time during the process, very responsive and very thorough with the details during the payment and shipping

the product ultimately arrived in perfect conditions, with very secured packaging

this experience has certainly given me enough to want to buy more from them in the future

super duper recommended

Great GK figure purchase experience, especially with their in-stock shipment.

They even have company staff actively participating in the figure collectors online community which makes them quite responsive.

Workable response times, felt supported through the buying and shipping process.

Made my order on Jan 26th and it made it to my delivery address by Feb 6th (Canada) with one of the shipping options the orzgk team helped me select because I wanted it quicker and didn't mind covering the shipping fees. Incredible.

Would 110% buy again from orzgk

I had a good experience with ORZGK. The statue arrived safely, well packed, and the quality is excellent.

The overall process went smoothly and everything arrived as expected. Lucy assisted me during the order and shipping process.

I’m happy with my purchase and with how everything turned out.

I have bought many figure from OrzGK, and I have no regrets. Both Jenny and Lucy have been very helpful and notify my at their earliest.

Just bought one of their dolls. Order came undamaged and the emails I had with the assistant were very fast and helpful. Would buy from them again. Thank you very much Ella for your help.

I started slowly coming over here after a business in my country began to go downhill. I made my first-ever preorder here, but this main review is for the first in-stock item I purchased.
I did not expect to be assigned a personal, exclusive assistant. Lucy has been incredibly helpful throughout the entire process. I made an enquiry about adding outer plastic corner protectors, and they were happy to accommodate that request.
The shipping options were good and included photos of my item. I received it in good condition. During my correspondence with Lucy, she asked me to let her know when I received my statue, which is a great touch for building customer satisfaction and a genuine connection.
There was also a “First-Time Buyer’s Guide,” along with Shipping & Delivery Terms and a Return & Refund Policy link, all of which provided the information I needed.
I’m very happy with my purchase and will most likely transition to shopping with OrzGK from now on. Thank you to Lucy and the OrzGK team.

Excellent Website

This was my first time preordering a figure. When it was ready to be delivered, they instantly messaged me, and my Assistant Ella was really helpful along the way. I got everything explained in detail, and it was very easy to understand.
The shipping to the EU was super reasonable, and they packed it really good, it came in perfect condition.
I really recommend this store because of their good prices, and helpful and friendly customer support.
Definitely going to buy there again in the future.