Rob arrived first thing in the morning and worked flat out all day Boiler successfully fitted by the end of the day - he explained clearly what he was doing all through the day, and made sure he we... See more
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Our team at Orrell Heating & Plumbing are experts in the installation of new bathrooms & energy-efficient boilers.We are fully qualified and take pride in our reputation for great customer service, so you can always expect an exceptional experience. Customers are welcome to visit us at our showroom and view our quality array of bathroom products and also talk to us about your requirements. We take care of you bathrooms install from start to finish. Once agreed, you can sit back and wait for the bathroom of your dreams to be completed. We provide all the relevant skilled trades to complete your bathroom project.
Contact info
2b Gathurst Lane, WN6 8HA, Wigan, United Kingdom
- 03003030121
- info@orrellheating.co.uk
- orrellheating.co.uk
Replied to 33% of negative reviews
Typically replies within 24 hours
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100% would recommend this company
100% would recommend this company. They helped us refit our bathroom following a leak and did everything in 2 days, professional, friendly and nothing is to much trouble.
More recently I've just had a new toilet flush fitted, and again absolutely brilliant service. Great value for money and Matty, Dave and all the team can't do enough. 5 stars from me 🌟 🌟 🌟 🌟 🌟

Reply from Orrell Heating & Plumbing Ltd
Not great customer after care
This is a tricky review to write as the actual bathroom that has been fitted is great. Good project management overall although we were told it was a team of people doing the job but in actual fact it was 1 person meaning it took longer than anticipated etc, but the workmanship from the fitter was very good.
Problems arose due to a leak damaging our kitchen floor which was caused by damage to the water pipe being in an awkward position and being turned on and off quite a few times during the fitting.
They were quick to wash their hands
of it and I get they don't want to accept liability, but their communication about this has been awful and I've had to chase for any response. I was given their company directors number to discuss the matter further, but have rang, left message and not received any reply.
All I know is that without the bathroom being fitted and everything that goes along with that I would not have had a leak which has damaged my kitchen floor which I now have to repair out of my own pocket.
So just a warning to bear that in mind, this has taken the shine off what should have been a lovely new bathroom, instead it's caused extra stress and financial burden.
Just had a complete transformation of…
Just had a complete transformation of our bathroom from Orrell Heating and Plumbing and would highly recommend them. Excellent service from start to finish. Ian our fitter was fantastic and went above and beyond to complete our bathroom to a very high standard, we couldn't have asked for better. Thank you to all the team but especially Ian.

Reply from Orrell Heating & Plumbing Ltd
Excellent job and fabulous service as usual
Professional and efficient from start to finish, the en-suite was completed to a high standard in a few days and with very little inconvenience. I can’t recommend highly enough. Thank you to all the team!

Reply from Orrell Heating & Plumbing Ltd
This was a significant project…
This was a significant project involving gutting the 25 year old bathroom completely refurbishing it.
From start to finish the company were polite and responsive to our needs and nothing was too much trouble our fitter Ian was first rate even working at weekends to get the job done and we are absolutely thrilled with the project thank you so much

Reply from Orrell Heating & Plumbing Ltd
Boiler Service
Arrived at the time given. Completed the service efficiently and left everywhere clean.

Reply from Orrell Heating & Plumbing Ltd
Thanks to the team at Orrell
Thanks to the team at Orrell. We experienced professional and quality workmanship from the design of our bathroom to the fitting of it along with a new boiler. It's good to know that the personal touch and pride in work still exists!

Reply from Orrell Heating & Plumbing Ltd
New Bathroom
I have just had a new bathroom fitted by Orrell Heating & Plumbing and the experience was excellent from design through to installation. Simon was helpful and friendly and made the whole design process straight forward. Ian did an excellent job fitting the bathroom, he was extremely hard working and did much more than required suggesting enhancements that made the finished bathroom look fantastic. We are more than happy with the service we received and the finished bathroom looks perfect - many thanks! We would definitely recommend to anyone else.

Reply from Orrell Heating & Plumbing Ltd
Very competent and professional young…
Very competent and professional young man. Respectful and considerate. He explained very clearly a fault we had on the boiler and resolved the problem. I have no hesitation in recommending this company.

Reply from Orrell Heating & Plumbing Ltd
New main bathroom and en-suite…
Just had new main bathroom and en-suite completed. From initial meeting with Simon through to completion the service has been excellent. Ian worked extremely hard and went above and beyond to ensure the finished bathrooms met our expectations. We are really pleased with the finished work and would highly recommend Orrell heating and plumbing to anyone.

Reply from Orrell Heating & Plumbing Ltd
We chose Orrell Bathrooms
We chose Orrell Bathrooms for three reasons. They were local, they had done a good job for a neighbour rof ours and they were Checkatrade accredited.
Their workmen were courteous, helpful, efficient and tidy.
We are very pleased with our new bathroom. They did it exactly as we wanted.
We would recommend Orrell Bathrooms to anyone.
Heather and David Poyntz.

Reply from Orrell Heating & Plumbing Ltd
Great service 10/10
Great service from the beginning right through to completion. Not pushy and they helped me to design the bathroom I wanted. Would highly recommend.

Reply from Orrell Heating & Plumbing Ltd
Fantastic bathrooms and service
Fantastic bathrooms and service. From the start we were helped in design everything on an invoice great communication and a lovely bunch.
They worked so hard and always on hand highly recommend this company they have been a.pleasure to have around always tidy and dedicated to their work.

Reply from Orrell Heating & Plumbing Ltd
The lads were absolutely brilliant…
The lads were absolutely brilliant never stopped from arriving until leaving .Explained everything they were doing to put me at ease with the job .Were careful and considerate to my property cleaned up after themselves you can't tell they have been.Would recommend to anyone

Reply from Orrell Heating & Plumbing Ltd
Exceptional service from Orrell Heating and pluming.
I phoned their office at 13:00 at 15:00 I had a home visit. The next day at 09:00 Jordan( Heating engineer) arrived to fit the boiler. From the very start his competence was evident in the way he set out his tools
(taking care of the property) and carried out his job. Jordan was quiet and knowledgeable and has obviously
had a very good apprenticeship. All and all a very good experience and i would use Orrell Heating and Pluming for the servicing of my boiler.

Reply from Orrell Heating & Plumbing Ltd
Phenomenal quick reliable service for…
Phenomenal quick reliable service for our new washing machine that needed to be re-plumbed in as the retailer we bought it from couldn’t do it. Thanks Dave!
I HIGHLY recommend Orrell Plumbing
I HIGHLY recommend Orrell Plumbing, to anyone looking for a stress free néw bathroom 🚽 suite; the full team came to my house ripped out my bathroom suite, replaced it in a very short amount of time.
Extremely tidy and great level of workmanship.
I did not have to worry about anything they knew exactly what needs to be done ✅ 🛁
Very professional
Very professional,
100% recommended, great knowledge, skill and experience. Response and call-out within 2 hrs
Thank you 😊
Good service Jordan very helpful and…
Good service Jordan very helpful and tidy worker left no mess whatsoever
Recommend this company unreservedly

Reply from Orrell Heating & Plumbing Ltd
Orrell Heating & Plumbing Radiator fitted
Orrell Heating & Plumbing
Reliable , Trustworthy , Extremely Professional,
Jordan Molyneux you are a diamond, very efficient at your job , Extremely Professional and explained everything to my Mum , excellent work 10/10 👏😊😊
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