Ornament.se Reviews 1,339

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 3 out of 5 stars

The delivery was fast, the quality is good, but the ear cuff is too small and it’s the only size that the store sells. :(

Rated 4 out of 5 stars

There was not so much to choose from as I expected.

Company replied

Rated 5 out of 5 stars

I ordered black huggie hoops (earrings) and they have amazing quality and look super cool! I absolutely love them! I also got a licorise candy as a gift in the package, unexpected but, thank you! :D

Rated 5 out of 5 stars

The earrings I ordered were just as described. Super beautiful and seems to be high quality. Fast delivery and very cute packaging, they even added a candy! Great customer service 😄

Company details

  1. Jewelry Store

Written by the company

Välkommen till oss på Ornament! Ornament är en prisbelönt piercingstudio, smyckesbutik och e-handel med fokus på kvalitet, trygghet och professionell piercing. Vi utför säker och hygienisk piercing i Malmö med implantatklassade piercingsmycken, och erbjuder kvalitetssmycken i allergivänliga, hållbara och vattentåliga material. Vi på Ornament brinner för smycken och den känsla som rätt smycke kan ge. För oss handlar det inte bara om accessoarer, utan om uttryck, identitet och självförtroende i vardagen. Vårt sortiment består av stilrena, unika och moderna smycken för hela kroppen, med fokus på estetik, komfort och hållbarhet. I vår butik och piercingstudio i Malmö möter vi dagligen kunder som vill ha hjälp med allt från piercing och smyckesval till piercingar, storlekar och passform. Den fysiska närvaron är en central del av vår verksamhet och ger oss möjlighet att arbeta nära våra kunder samt kontinuerligt utveckla vårt sortiment utifrån verkliga behov och erfarenheter. Vi har även många uppskattade omdömen och recensioner på Bokadirekt, där du kan ta del av andra kunders upplevelser och enkelt boka en tid i vår studio. Detta skapar en extra trygghet för dig som kund, oavsett om du handlar online eller besöker oss i butik. Vi arbetar aktivt med att välja material och former som är skonsamma mot huden och bekväma att bära över tid. Samtidigt lägger vi stor vikt vid detaljer - från design och passform till funktion, särskilt när det gäller piercingsmycken där säkerhet och kvalitet är avgörande. Vi utvecklar löpande vårt sortiment och tar tillvara på kundfeedback för att ständigt förbättra både produkter och helhetsupplevelsen. Du är alltid varmt välkommen att handla på Ornament.se eller besöka vår butik och piercingstudio i Malmö.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Best customer support ever!

I bought a par of stone tunnels and one of them cracked about 5 months in while washing, i contacted support and they shipped me 2 sets of tunnels just like that completely for free. best customer support ever.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing quality

I ordered black huggie hoops (earrings) and they have amazing quality and look super cool! I absolutely love them! I also got a licorise candy as a gift in the package, unexpected but, thank you! :D

26 January 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

There was a mix up with PostNord who said they lost my delivery and Marcus from Ornament's customer service was very helpful. I'll shop with them again!

28 July 2022
Rated 5 out of 5 stars

Great customer service

The earrings I ordered were just as described. Super beautiful and seems to be high quality. Fast delivery and very cute packaging, they even added a candy! Great customer service 😄

1 July 2022
Unprompted review
Rated 5 out of 5 stars

I love my new earrings

I love my new earrings, they were much better than expected actually. So neat and such good quality. Fast delivery! I will definitely order again. :)

26 January 2022
Unprompted review
Rated 3 out of 5 stars

More sizes

The delivery was fast, the quality is good, but the ear cuff is too small and it’s the only size that the store sells. :(

20 November 2020
Rated 5 out of 5 stars

Very satisfied with everything

They are very fast with the shipments! I have ordered a couple times from them and the jewelry is really good! If there are any problems or anything they quickly solve it. Highly recommended and trustworthy

10 August 2020
Unprompted review

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