The person who helped me today was great. Perhaps checking the spelling of the location you are sending items is a good idea if you are unfamiliar with the location. On the shipping info as well as t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am trying to get the hearing aids quick and the is if you have a problem with him, then you could send them back with a warranty deal was really kind and helped me to save money. I still didn’t thin... See more
Company replied
I received the new pro aids after the old oricle one gave out. They have much better instructions on using the new version and I have been using them for about a week. I really like them after adjusti... See more
Company replied
They work well, still adjusting. I was lured in by the amazing offer for a great pair of hearing aids at a low cost. Before I paid, I was faced with another offer to add on for a better experience o... See more
Company replied
Company details
Written by the company
Oricle Hearing provides modern over the counter hearing solutions designed to be accessible, comfortable, and easy to use. Our mission is to help people hear more clearly in everyday life without high costs or unnecessary complexity.
Contact info
2400 Kettner Blvd, 92101, San Diego, United States
- 833-258-8167
- support@oriclehearing.com
- oriclehearing.com
4.1
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Chloe
Chloe, the person who helped me, was easy to work with, professional, and very pleasant.
16 May 2026
Reply from Oricle Hearing
Hi Chloe!
Thank you so much for your kind feedback! We’re delighted to hear that you received professional, pleasant, and easy-to-work-with assistance throughout your experience. We truly appreciate your support and thank you for taking the time to share your thoughts with us!
Salesperson was very accommodating
Salesperson was very accommodating, gave me whatever discount he's allowed to give me
16 May 2026
Reply from Oricle Hearing
Hi Munirmian!
Thank you for your kind feedback! We’re very happy to hear that you received accommodating assistance and that the experience was helpful and positive for you. We truly appreciate your support and thank you for taking the time to share your experience with us!
I hear the bird's again
I received the hearing aids in a timely manner and the quick start up guide was so helpful. I hear the bird's again. Thank you
15 May 2026
Reply from Oricle Hearing
Hi Amy!
Thank you so much for your wonderful feedback! We’re delighted to hear that your hearing aids arrived in a timely manner and that the quick start guide was helpful for getting started.
It truly means a lot to hear that you’re able to enjoy hearing the birds again. Experiences like yours are incredibly meaningful to us. Thank you for your support and for taking the time to share your experience!
Great customer service
Great customer service. It was immediately and quickly resolved.
15 May 2026
Unprompted review
Reply from Oricle Hearing
Hi Curtis!
Thank you so much for your kind feedback! We’re delighted to hear that your concern was resolved quickly and efficiently. We truly appreciate your support and thank you for taking the time to share your experience with us!
Everything was great
Everything was great , I just received mine yesterday. I think they are great but my hearing aid on left popped out and is now lost. I have looked everywhere but most likely at clinic I was at. What can I do now? Linda Panhorst
15 May 2026
Unprompted review
Reply from Oricle Hearing
Hi Linda!
Thank you for sharing your experience with us. We’re very happy to hear that you are enjoying the hearing aids overall, though we’re truly sorry to hear that one of the devices was lost. We understand how frustrating this situation must be. Please message us via email with your order details so we can further review your concern and assist you with available options.
I'm not sure yet. ask again when ive had the product for a while.
I was asked to purchase items i did't want. when I click on an item to check it out, it went on my bill and could not remove it.
15 May 2026
Reply from Oricle Hearing
Hi Harry!
We sincerely apologize for the frustration and inconvenience caused during your ordering experience. We understand your concerns regarding items being added to the order that you did not intend to purchase.
At this time, we were unable to locate an order associated with the information available from your review. Please contact us via email with your email address or Order ID number so we can further review your concern and assist you accordingly.
We truly appreciate your feedback and apologize again for the inconvenience caused.
Easy to understand, thorough and knowledgeable
Representative made this transaction easy. She was very helpful.
15 May 2026
Reply from Oricle Hearing
Hi Suzanne!
Thank you so much for your kind feedback! We’re delighted to hear that the transaction process was easy and that you received very helpful assistance throughout your experience. We truly appreciate your support and thank you for taking the time to share your thoughts with us!
Hearing aids work good.
15 May 2026
Unprompted review
Reply from Oricle Hearing
Hello Norman,
Thank you for your feedback. We’re glad to hear the hearing aids are working well for you and appreciate you taking the time to share your experience.
Excellent customer service!
15 May 2026
Reply from Oricle Hearing
Hello Gene,
Thank you for your kind feedback! We’re happy to hear you had an excellent experience with our customer service team. Your support truly means a lot to us.
Easy to order
14 May 2026
Reply from Oricle Hearing
Hi Cynthia!
Thank you for your kind feedback! We’re very happy to hear that you found the ordering process easy and convenient.
We truly appreciate your support and thank you for taking the time to share your experience with us!
Rockin' Review for Kim
The person on the other end, Kim, was patient, polite, and very friendly.
14 May 2026
Reply from Oricle Hearing
Hi Andrea!
Thank you so much for your kind feedback! We’re delighted to hear that you received patient, polite, and friendly assistance throughout your experience. We truly appreciate your support and thank you for taking the time to share your thoughts with us!
Reply from Oricle Hearing
Hi Suzanne!
Thank you for your kind feedback! We’re very happy to hear that your order arrived quickly and that you found the staff helpful throughout your experience. We truly appreciate your support and thank you for taking the time to share your thoughts with us!
She help me through everything. She was very nice
She help me through everything very nice
14 May 2026
Reply from Oricle Hearing
Hi Deborah!
Thank you so much for your kind feedback! We’re delighted to hear that you received helpful and kind assistance throughout the entire process. We truly appreciate your support and thank you for taking the time to share your experience with us!
With talking with the person on the…
With talking with the person on the phone every thing was straight forward and very helpful. I am amazed at the service I got. Can't wait to get my hearing aides. Thanks so much for being so professional and kind.
J. Sears
14 May 2026
Reply from Oricle Hearing
Hi Judy!
Thank you so much for your wonderful feedback! We’re delighted to hear that your experience was straightforward, helpful, and professional from start to finish. It means a lot to know that the assistance provided left such a positive impression.
We’re excited for you to receive your hearing aids and truly appreciate your kind words, support, and trust. Thank you for taking the time to share your experience with us!
Reply from Oricle Hearing
Hi Laureen!
Thank you so much for your kind feedback! We’re delighted to hear that you received courteous, friendly, and knowledgeable assistance throughout your experience. We truly appreciate your support and thank you for taking the time to share your thoughts with us!
You didn't talk Dirty to Me
You took the time explained everything and made me feel good about buying the hearing aids
12 May 2026
Reply from Oricle Hearing
Hi Michael!
Thank you so much for your kind feedback! We’re delighted to hear that you felt supported throughout the process and that the information provided helped you feel confident and comfortable with your purchase. We truly appreciate your trust and are grateful you took the time to share your experience with us!
Reply from Oricle Hearing
Hi there!
Thank you for your feedback! We’re very happy to hear that your situation was resolved to your satisfaction. We truly appreciate your patience, support, and the opportunity to assist you.
Reply from Oricle Hearing
Hi Neil!
Thank you so much for your kind feedback! We’re delighted to hear that all your questions were answered and that you found the assistance very helpful. We truly appreciate your support and thank you for taking the time to share your experience with us!
I got a response right away yes
I got a response right away, and Bell did a very good job, she had a respectful additude, and kind and clear voice made me feel at home dealing with her, thank you
12 May 2026
Reply from Oricle Hearing
Hello Eddie,
Thank you for your wonderful feedback. We’re happy to hear that Bell was able to assist you promptly with kindness, professionalism, and clear communication. We truly appreciate your support and will be sure to share your kind words with her.
Ok, where is the hearing aid?
Ok, I see that I ordered the sanitizer and the hearing aid tips…my question is? Where is the hearing aid I thought I ordered.
11 May 2026
Reply from Oricle Hearing
Hi Marilyn!
We sincerely apologize for any confusion regarding your order. Upon review, the order placed only included 1 UV Sanitizer and 1 pack of Hearing Aid Tips. No hearing aids were included in the order details. We understand how this may have been confusing and truly apologize for the inconvenience caused. Please contact us via email if you would like further assistance reviewing your order.
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