Orelia Jewellery Reviews 

831
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers had a great experience with this company. People genuinely love the stunning and versatile accessories, mentioning that the items look modern, elegant, and pair easily with both casual and formal outfits. Consumers are also very pleased with the wonderful premium packaging and the remarkably quick shipping service experienced during their online purchases. However, some reviewers were not happy with the overall product quality, pointing out that the gold plating faded quickly after only a couple of wears. A few other people also felt that certain delivery complications and unexpected customs fees created frustrating hurdles during their online shopping journey.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the jewellery is stunning, lightweight, and... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful, delicate, and... See more

Order

Clients share positive opinions on order, noting that the ordering process is simple, straightforward, and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that shipments arrive quickly and... See more

Price

Reviewers mention positive feedback about price, frequently highlighting affordable jewellery and amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mixed Charm & Tiger’s Eye Bracelet Completely smitten with this bracelet. Every charm, every polished link, every stone feels so intentional and elegant. The Tiger’s Eye accents, molten textures,... See more

Company replied

Rated 5 out of 5 stars

This is was my first order from Orelia Jewellery. The Statement Starburst Charm Necklace is a it’s the perfect festive-season piece. The chain feels super lightweight but solid, and the 18k gold plat... See more

Company replied

Rated 5 out of 5 stars

I’m absolutely in love with these emerald huggie hoops! The quality is exceptional — the gold finish is smooth and lustrous, and the green stones catch the light beautifully throughout the day. What... See more

Company replied

Rated 5 out of 5 stars

I recently discovered Orelia and I'm so glad I did. The range of jewellery is amazing as there is something to suit every one. From the purchase through to the after sales experience, everything is im... See more

Company replied


Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Fashion Accessories Store

Written by the company

Orelia makes and supplies beautiful gold & silver plated dainty jewellery such as necklaces, bracelets and earrings. Each piece is designed in house, including letter necklaces, hoop earrings and luxury gift cards. Orelia’s initial necklaces are a worl...


Contact info

4.2

Great

TrustScore 4 out of 5

831 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.2

All reviews

(831)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a pair of gold mini hoopes…

I ordered a pair of gold mini hoopes earrings from Orelia jewellery and it was my first purchase from Orelia and i would say i am loving it . The quality of the hoopes is outstanding doesn’t feel heavy and affordable in price . Can’t wait to order more pieces of lovely jewellery for christmas eve .

20 October 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Thank you so much, Deepika! It's the perfect time to get some festive jewellery, a lot of newness on site!

Rated 5 out of 5 stars

Great delivery with beautiful &…

Great delivery with beautiful & stunning pieces of jewellery. I'm over the moon with mine. Thank you orelia

13 November 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

This is so nice to hear, we're glad you love them!

Rated 5 out of 5 stars

Beautiful, timeless jewellery and lovely experience

I’ve really enjoyed my experience with Orelia. The jewellery is delicate, feminine and easy to style with everyday outfits. The quality is lovely for the price, and the pieces still look beautiful after wearing them regularly.
The packaging also feels thoughtful and makes the whole experience feel special.
Overall, a brand that creates elegant jewellery with a soft, modern aesthetic I’m genuinely happy with my pieces and would recommend them to anyone who appreciates subtle and stylish accessories.

11 November 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Hi there! Thank you so much for such lovely feedback! We're so glad you love the pieces you ordered and had a great experience.

Orelia

Rated 5 out of 5 stars

Amazing quality

I am in love with their jewellery. The jewellery pieces are so elegant and beautiful. Love the quality and variety . So impressed xx

23 October 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Thank you so much, we'd love to hear what you selected!

Rated 5 out of 5 stars

Elegant and stunning

Mixed Charm & Tiger’s Eye Bracelet
Completely smitten with this bracelet. Every charm, every polished link, every stone feels so intentional and elegant. The Tiger’s Eye accents, molten textures, and tiny key charm add the perfect touch of magic. Delicate yet striking — the kind of piece you keep forever.

Statement Embellished Starfish Ring
I’m obsessed — truly. This ring feels like waves cast in gold, touched with pearls and sea-inspired texture. Playful, powerful, and made for women who shine everywhere they go.

3 November 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Hi Lina, thank you so much, this is so lovely to hear! Great selects!

Rated 5 out of 5 stars

Stunning Jewellery

Beautiful pieces & I’m obsessed that everything is available in silver & gold!

24 October 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Thank you, Jessica!

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service! I received my beautiful earrings for my birthday and sadly one was faulty, missing a diamanté. I contacted customer service, who were prompt and very apologetic. They were more than happy to help me and offered me both a refund or replacement. I was incredibly happy with the service, thank you so much. I love my jewellery too! Beautiful!!

14 October 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Hi Emily,

We appreciate the time taken to leave your feedback and experience with us. We are always more than happy to help and are so glad we could get this sorted for you!

Orelia

Rated 5 out of 5 stars

Orelia jewellery is elegant, durable, and true to size. Pieces mix and match beautifully, making it easy to create stylish looks.

I absolutely love shopping with Orelia! The jewellery quality is excellent — the pieces feel sturdy and the gold plating looks sophisticated without being over the top. I also really appreciate their attention to detail and stylish designs that feel modern yet timeless. Ordering was smooth, and delivery was quick and well-packaged. Customer service is friendly and responsive, which makes the whole experience even better.

10 October 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Thank you so much, Kateryna! Our team is always happy to help if you need anything.

Kind regards,
Orelia

Rated 5 out of 5 stars

My order was straight forward and didnt…

My order was straight forward and didnt take long to arrive. I love my spinner necklace its so pretty cant wait to order again.

18 September 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Hi Kerry, we're so glad! Thank you for taking to time to leave your feedback :)

Orelia

Rated 5 out of 5 stars

Brilliant Orelia

Orelia create such beautiful pieces that are always on trend. If I want to add something to my jewellery box this is the first place I look as the styles and price points are bang on.

30 September 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Thank you, Emily! What did you pick up, we'd love to know

Kind regards,
Orelia

Rated 1 out of 5 stars

I bought the gold “LUXE Mid-Size Hoop…

Order #575805
I bought the gold “LUXE Mid-Size Hoop Earrings”. I shook them out of the packaging and burst out laughing. There is nothing remotely “luxe” about these thin, flimsy, small hoops. They look like something you’d buy from China via Amazon for a fiver, except that these things were 10 times the price! No option to return apparently. Avoid.

Thank you for your reply. I did indeed email you directly, as you suggested. Guess what? No response. And yes, I checked the spam folder etc. Your dishonesty speaks volumes!

25 September 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Hi Emma,

We're so sorry to hear you weren't satisfied with your order.

We'd love to see if there's anything we can do to help. Please email our customer service direct at info@orelia.co.uk if you haven't already. Our team would be happy to advise.

Kind regards,
Orelia


Update:
Hi Emma,

Thank you for following up on this via email. We have responded with a solution to your concerns.

Unfortunately your initial email did land in our junk box, which from time to time can happen, despite our best efforts to catch these amongst genuine spam mail.

Kind regards,
Orelia

Rated 5 out of 5 stars

Beautiful and affordable jewelry.

Beautiful and affordable jewelry for everyone. They have a huge selection, and they also have beautiful jewelry organizers. Everything in one place.

10 July 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Thank you, Gabriela! We hope you found a few pieces you love!

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