OrderlyMeds Reviews 600

I had a great experience. Took a few weeks to receive the medication but it makes me feel better knowing the doctor and pharmacist actually took time to review my information instead of just handing out GLP-1s the same day. They had a good promotion for 3 months. I like they don’t make you commit to any subscription with auto pay and don’t keep your billing information on file. They are also very responsive by message. I like this company and will be using them for GLP-1

I originally placed an order with no follow up from the company on next steps until I called customer support. They stated my order got stuck somehow in their system. I finally got an appointment to speak to a provider so I could move forward with getting a prescription, but this was 2 weeks after the initial order was placed. The prescription was sent to the pharmacy, but this led to the second problem. One week later and it still didn’t show me which pharmacy it got sent to and no info was shared with me about when to expect it. I reached out to customer support, they told me there was a problem with the pharmacy so they were moving my order. This leads to now one month after placing my order and I still don’t have anything, I reach out to customer support again and I’m told my order is still in medical review. Do not use this company unless you want the run around and to not receive what you paid for.

Best prices and consistently good customer service, thanks!

When my insurance wouldn’t approve the prescribed name-brand semaglutide, I started researching other options online. After trying an oral pill combination from another company, I decided to give Orderly Semaglutide a try. I’m currently on week six of the starter pack and already down 13 pounds. I can definitely see myself reaching my goal by summertime and then continuing on for maintenance. My appetite is suppressed, cravings are minimal (no more raiding the snack bar at work), and I’m naturally eating healthier and less. Everyone has been amazing through chat and text, and I’ll be placing my three-month order soon. Thank you for the excellent customer service, attention to detail, and weekly check-ins to see how I’m feeling.

This company is horrible!! Do not do business with them!! They tried to scam me out of $350 and to this day continue to harass me with unrelenting bot text messages constantly!! I have asked them multiple times to cancel my account and to stop contacting me and they refuse….it is harassment at this point!!

After being on Orderly Meds for three months I ordered my next two months of medication. After waiting two weeks and asking them when it would ship, I kept being told they would keep me posted. Finally, after calling them, I found out they were out of the medication and I was told to wait it out. I waited another week but I had no idea how long it would take so this put my weight loss journey at risk and I had to find another provider. I sent this message to Orderly to cancel my order. "I have had enough of this frustrating situation. You are FIRED! You're fired for poor communication because you knew you didn't have meds to send to patients, yet you continued to keep this information from us. You're fired because you don't care about our weight loss journey because if you did, you would have let us know that we needed to find another provider until you were able to get more medication. You decided to just let us wait it out and risk setting us back in our weight loss journey, and finally, you're fired for being unreliable and someone we can't trust. Please cancel my order and my account because I would never put my health in your hands ever again."

Their medication works for me but their customer portal and communication are seriously lacking. The biggest problem I have is the complete disconnect between their messages and their accuracy. For example, I get messages saying "it's time to check in". So I go to check in and NO - you can't check in yet. You must wait a week. What?! Similar issue when I first started. Told all was approved and ready to go. I had changed from another company who had shipping errors. When it came time for meds to ship from Orderly... nope. We need the RX from your previous provider. Fine... but why didn't you tell me that 2 weeks ago so there'd be no delays. I will be looking for a new provider soon. Beyond frustrating

Customer service was super helpful and easy to talk to.

I would say they are a scam, but they she refund me right away, after weeks of toying with me, and not being able to keep track of what excuse they wanted to use. What REALLY upsets me is that I had a vacation in mind and told them about it. I got told "rest assured, your medication will ship this week", just to have it not shipped and then waiting another week until I told them I was going to report them unless they gave me my money back, which they did. But it wasn't until then that they said they were sorry, and that there was unexpected processing error. Before that, they kept saying it was the pharmacies fault for the delay. In any case... all those weeks, of stringing me along when I could have gone with someone else and started medication by then. And then something weird about finding their page on Facebook, talking with someone on there, sending a message back that said "failed" and the page had disappeared... EVERYTHING about Orderly feels shady

I went through the ordering process and was approved on 01-15-26. Confirmed, got another message on 01-20 stating the prescription was sent to the pharmacy. Received another text on 01-25 apologizing for the delay in processing my order and an assurance it would be completed the following week. I sent a message on 01-28 checking on the status since it still hadn't been sent and received no response.

Received another message from Ren at OrderlyMeds on 02-02 stating they could no longer proceed with this order as the medication was out of stock. I was told I could cancel the order and get a refund or switch medications to one that was double the price and would likely still take 3 weeks to receive. Responded on 02-02, same day, that this solution was unacceptable to me and to please cancel my order and process a refund.

Received another message from James at Orderlymeds on 02-03 stating that the pharmacy informed them that supply and shipping challenges were likely to increase due to bad weather, and that they could also not cancel my order any longer since the pharmacy was working to process and ship it. At this point I had already placed an order with a different company since I was told the current order I had with Orderlymeds was canceled on 02-02. I informed James of this on 02-03 and asked that my order be canceled as was originally stated and to process my refund. Was then told he would reach out to their escalation team but could not guarantee the order would be canceled or a refund issued.

Today on 02-04 I was told the order was shipped and received a tracking number.

How on earth did the item go from out of stock and delayed to shipped in the span of 3 business days after I was told the order would be canceled? I feel like the cancelation message was a deliberate attempt to get me to purchase a more expensive medication after an unnecessary delay in shipping. I have informed them I still expect a refund since I was told the order was canceled and then placed an order with a different company the day after, so we will see what their response is.

Ultimately I feel like this company as a whole is a scam and only actually ships things after an attempt to sell more expensive products and multiple delays and miscommunications.

The representative was great. She was thorough, friendly and showed genuine concern for all my questions. She made me feel comfortable and ready to help.

The representative was knowledgeable about all my questions. She was encouraging about the challenges I am having.

My experience was great. So much easier to talk to a person who can explain how the process works. Very knowledgeable representative

The customer care rep that spoke to me, was so kind and understanding. She helped explain the entire process, and that was so thoughtful.

Our customer service representative was extremely efficient and took care of all of my questions really fast. This is a great start to my journey to better health. Thank you so much.

I started my GLP-1 journey in October through my regular physician, and I was absolutely blown away when that first month cost me $600 (around $200 for the clinic visit plus the rest for the medication). I was eager to start so I went ahead with it anyway, but honestly? It left a bad taste in my mouth.

That's when I started searching for other options and found orderlymeds.com. I started with them in November and the difference was night and day. I paid around $200-something for a 3-month supply of semaglutide - compared to what would have been $1,800 through my physician for the same timeframe.

The process was so easy and straightforward. No complicated hoops to jump through, and their team has been really helpful whenever I've needed anything.

But here's the real kicker: in those 3 months, I've lost 25 pounds. It's insane how well this has worked for me.

I have nothing but good things to say about orderlymeds.com. If you're looking to start GLP-1 medication without breaking the bank, this is absolutely the way to go.

The customer service rep was great. She explained everything and was supper polite and professional.

Worst company ever! I put in an order with them on January 12th and it’s now January 27th and I still haven’t received my medication. I asked for a refund and they said no. Customer service is very poor at communicating any problems they might be having with the pharmacy they work with. That I had to call numerous times for an update on my order.

The most incompetent unethical business you will encounter. Sent 3 weeks of product instead of 3 months , either through maliciousness or incompetence refuse to understand or rectify the issue. Changed dosage without notifying, and less of the new product regardless. Product is low quality and constantly had issues with delivery and customer service. I have no idea how this company has not been shut down

Editing review based on orderly’s response - this is them still refusing to accept responsibility or address the issue. There was not enough product sent even at their ‘new dosage’, due to their own incompetence or an unstable and evaporating product. They have blocked any actual attempt to resolve this issue and copy and paste the same response every time. Thankfully my credit card company agrees with me

I Placed an order more than 2 weeks ago and still haven’t heard back for any shipping information I called and reached out through text and nobody had responded or can tell me where my medication is? Is this a scam?