The Oi brush was easy to purchase alrhoughtbid did take more than the advised 48hrs to arrive. The brush itself is very average and I feel like although it was in offer unless you pay much more the b... See more
Company replied
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Review summary
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The product was expensive but the heavy discount and the credit card repayment scheme were brilliant and made it possible to buy. It arrived fast with great tracking info. The product itself is good a... See more
Company replied
The images of the toothbrush were helpful and the comparisons chart on their website was a deciding factor for me. It helped the most when deciding which tooth brush i needed. The price was reasonabl... See more
Company replied
The packaging leaves a little to be desired! The Oral-B pack of 4 iO brush heads would have fitted neatly through the letterbox, but not in the enormous cardboard envelope it was sent in. This require... See more
Company details
Written by the company
Explore Oral-B's electric, manual and battery toothbrushes. Read important information on how to maintain good oral hygiene and a healthy smile.
Contact info
United Kingdom
- oralb.co.uk
4.2
Great
2K reviews
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Rubish customers service just ordered…
Rubish customers service just ordered and realized small mistake on delivery address. There was no option to correction. I waste £130. I'm very upset.
17 August 2026
Reply from Oral-B Official Store UK
Hello BirJang,
We are truly sorry to hear about the issue you experienced with your recent order and the delivery address. We understand your frustration regarding the inability to correct the mistake and the financial loss incurred. We are reviewing our processes to prevent this from happening again.
A message has been sent to your account.
Kind regards,
Liam
Still waiting on my order being…
Still waiting on my order being delivered almost 2weeks later. The website won’t let me track my order and I also can’t send an email and have to phone. Phone lines are only open 9-5pm which makes it impossible to call as these are my working hours.
17 August 2026
Reply from Oral-B Official Store UK
Hello Louise,
We sincerely apologise for the significant delay with your order and the difficulties you've encountered trying to reach us. We understand how frustrating it is when tracking isn't working and our phone lines are inaccessible during your working hours. We are actively looking into these issues to improve our service.
A message has been sent to your account as you were unavailable for a call.
Kind regards,
Liam
The battery life on the toothbrush does…
The battery life on the toothbrush does not last no more than a week.
14 August 2026
Reply from Oral-B Official Store UK
Hello,
We appreciate you sharing your experience regarding the toothbrush's battery performance. We understand your frustration with the battery life not meeting expectations. We are actively looking into this feedback to improve our products.
A message has been sent to your account as you were unavailable for a call.
Kind regards,
Liam
Everything perfect
Easy to make my order. Delivery was prompt. Brush easy to use and is already making a difference - the lights to show correct pressure of use are very helpful .
24 August 2026
Great service and delivery was quick…
Great service and delivery was quick and efficient
14 August 2026
Great service & price.
23 August 2026
Oral-B Delivery
Product arrived in a timely manner and was as described. A very good service.
21 August 2026
A lot better than my old Oral B…
A lot better than my old Oral B toothbrush. Teeth and gums feel realy clean Would highly recommend.
16 August 2026
Quick easy service.
22 August 2026
Prompt delivery and use is easy and…
Prompt delivery and use is easy and seems effective
13 August 2026
Great product as usual and delivered…
Great product as usual and delivered swiftly, if you want clean teeth Oral B is the way to go!!!
23 August 2026
My new toothbrush was delivered quickly…
My new toothbrush was delivered quickly and is brilliant!
16 August 2026
perfect toothbrush
14 August 2026
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