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Company details

  1. Internet Service Provider
  2. Internet Provider
  3. Phone and Internet Service

Information provided by various external sources

Get answers to everything Optimum! Pay your bill, find free WiFi, check your email, set up your voicemail, program your DVR and more!


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Another unhappy optimum customer

This is not the first time I have scheduled an appointment for service with Optimum and the technician didn't show up. I scheduled an appointment for 5-8. Rearranged my scheduled, left work early and got someone to drive my children to a flag football game and a soccer game in different places. After all that no one shows up. I called the company and after waiting for about 20 minutes they said sorry the technician will not make the appointment. I said why didn't anyone call. But the service agent kept saying sorry and not answering my question. Well after 15 pretty crappy years of putting up with optimum I am through. This is only the final straw.

30 September 2021
Unprompted review
Rated 1 out of 5 stars

This is the most unprofessional and…

This is the most unprofessional and ludicrous company on the face of the planet

ALTICE NEW SITE
NEW SITE ALLCONNECT

THEY ARE GETTING BADMOUTHED IT SHOWS THERE STATE OF MIND THIEVES NEW JERSEY STATE HEARINGS ARE BEING HELD FOR BAD BUSINESS DO A SEARCH

CUT THEIR WIRES CLIMB THE POLES CUT THEIR BUSINESS LIKE THEY CUT OURS USE ELECTRICAL GLOVES PUT THIS SCUM OUT OF BUSINESS. CORPORATIONS ARE NOT SUPPOSED TO LIE THIS COMPANY LIES THREW THEIR TEETH

Get This THEY TELL US THE PEOPLE if we want to sue them for anything they controle that to this company is not a company but a TERRORIST of our lives
THEY CONTROL US LETS START CONTROLLING THEM TEACH THEM A LESSON

THEY SAY IF THE INBOXES ARE DELETED THEY CANT REBUILD THEM ILL BET THEY ARE USING THE INCOMMING AND OUTGOING MAIL FOR THIER OWN USE I OWN A SERVER FOR MAIL THE SCIPT ITSELF REBUILDS THE INBOX A GOOD IT COULD DO THIS IN A FLASH ANOTHER LIE FROM ALTICE

DON'T USE THEM they DELIBERATELY DELETED MY EMAIL ADDRESSES they get on the PHONE AND lie to your face the Television service is horrible the network is no good i had them for 35 years they Turned into a JOKE NOT A BUSINESS and are no good for business nor home services the reps have no class no remorse nothing they lie threw their teeth 13 emails they say that they were not used for 3 months they delete them. 16 people out of work.

They lie about that to this is a Business that should Pay For Thier Mistakes STUPID ones Deleting Business EMAIL ADRESSESS the FTC AND THE FCC should get them out of UNITED STATES they are not worthy of our money nor service

PEOPLE GET THIS OUT TO AS MANY PEOPLE AS YOU CAN i have ONE MILLION DOLLARS WORTH OF WEBSITES AND ACCOUNTS IM LOCKED OUT OF and MY BACKUP SERVER ITS HAVE BEEN TRYING TO BREAK IN AND ALTICE lie and say i have not logged in in 3 months they are lairs that's why i got the service back The REP WAS SO COOL ON THE PHONE HELPED ME LOG INTO ALL OF THEM NOW IM SORRY I CAME BACK TO THEM they waited 12 days to delete my email addressees IT WAS DONE ON PURPOSE

Please if you can lets all work together and do to them what was done to a lot of people stick together and fight company's like these they need us we don't need them.

LETS ALL STICK TOGETHER AND GET THIS COMPANY AND THROW THEM IN THE GARBAGE LIKE THEY DID TO THEIR PAYING CUSTOMER'S

They lied to me on the phone again I have been in all my email addresses and when i get on the phone the delete even more of my info these CROOKS

THE ALTICE USA DON'T USE THERE MOBILE PHONES THE SERVICE IS HORRIBLE HANG UPS DISCONNECTED CALLS STOP USING PHONIE LAIRS YOUR BETTER THAN THEM THEY ARE LIERS AND CHEATS TAKING YOUR HARD EARNED MONEY FOR GARBAGE SERVIC AND DELETED EMAILS.

7 June 2021
Unprompted review

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