My optician told me my (brand new) sunglasses were irretrievably damaged (my husband sat on them). Thank goodness I found Opto Glassesrepair! Within a few days my glasses were repaired so that no dama... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely brilliant service. I was told by other companies that my favourite Gucci sunglasses were irreparable but Opto did a fabulous job quickly and for a great price. So impressed, I’ve been telli... See more
Company replied
What a brilliant company! communication via whatsapp was clear and timely. they repaired my glasses quickly and returned them looking perfect. Not only were they wrapped and packaged with detail, they... See more
Company replied
Wow what an incredible service. I had a hinge replaced. Posted the glasses Monday, received on Thursday. Clear and good communication. Easy to use ordering process. Returned fixed, clean, packaged wit... See more
Company replied
Company details
Written by the company
Professional Glasses Repair Service Across the UK At Opto Glasses Repair Ltd, we specialise in high-quality, affordable glasses repair, including laser welding, hinge fixes, and spring replacements. Our expert technicians restore your glasses quickly and reliably with our convenient UK-wide postal service.
Contact info
United Kingdom
- info@optoglassesrepair.co.uk
- optoglassesrepair.co.uk
4.9
Excellent
102 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Opto Glassesrepair Ltd
Dear Huw,
Thank you for your kind words and recommendation! We're really pleased to hear you were happy with the quick turnaround. It was a pleasure helping you, and we're always here if you need us again!
Best regards,
The Opto Glasses Repair Team
Premium service
Great communication, service,price this has to be the number 1 go to for repairs. If you are looking for this kind of service dont look anywhere else.
It was a flawless experience dealing with these people
27 March 2026
Unprompted review
Reply from Opto Glassesrepair Ltd
Dear John,
Thank you so much for your amazing feedback! We're thrilled to hear that you were happy with our communication, service, and pricing. It truly means a lot to us that you’d recommend us as the number one choice for repairs. We're really glad you had such a flawless experience, and we’re always here whenever you need us again!
Best regards,
The Opto Glasses Repair Team
100% recommend
100% recommend. Glasses came back looking new. Bent arms straightened, broken hinge repaired and cleaned. Fast repair, kept updated on status and reasonably priced. I'm useless at looking after glasses, usually sitting on them or falling asleep with them on, even the dog chewed them once, so no doubt I'll be using them again at some point but very happy to do so.
23 March 2026
Unprompted review
Reply from Opto Glassesrepair Ltd
Dear S.H.
Thank you so much for your kind words! We're really glad to hear your glasses came back looking like new and that you were happy with the repair and updates throughout the process. It sounds like your glasses go through quite a lot — we’ll be here whenever you need us again. Thanks again for your support!
Best regards,
The Opto Glasses Repair Team
Highly recommended glasses repair
The customer service was excellent, they provided me with the information requested within 2 hours of sending the enquiry and then replied throughout the day.
The price was much cheaper than several of their competitors. I had two pairs of glasses repaired at the hinge, they sent them back within a few days.
The glasses were also cleaned, and provided with some maintenance as part of the price. The glasses were returned sealed and well packaged, they also included a free personalised cleaning cloth, which was a very nice touch.
I would highly recommend them in the future.
19 March 2026
Unprompted review
Reply from Opto Glassesrepair Ltd
Dear Deep,
Thank you for your kind feedback.
We’re glad you were happy with our quick communication, pricing, and repair service. It’s great to hear that you appreciated the cleaning, packaging, and the personalised cloth as well.
We really appreciate your recommendation and look forward to helping you again in the future.
Best regards,
The Opto Glasses Repair Team
Brilliant Service
Brilliant Service: Sent my glasses for repair on Monday, fixed and returned by Thursday. Very efficient and professional service.
2 March 2026
Unprompted review
Reply from Opto Glassesrepair Ltd
Dear DT,
Thank you for your kind feedback! We're glad you were happy with the speed and quality of the repair. Providing an efficient, professional service is our priority, and we appreciate your support.
Best regards,
The Opto Glasses Repair Team
Most amazing repair!
Most amazing repair!
My wife broke her glasses, and she has had them for many years and loves them, so I had to find somewhere to repair them. I came across this service and, at first, I was a bit sceptical, but I decided to give it a try.
The results were A M A Z I N G. They fixed the glasses, included a special gift for my wife, and even added new holders. I have never seen this kind of service before.
I totally recommend this service!!!
12 March 2026
Unprompted review
Reply from Opto Glassesrepair Ltd
Dear GreekCrazy
Thank you very much for your kind review.
We’re really glad we could repair your wife’s glasses and help bring her favourite pair back to life. It means a lot to us to know you were happy with the result and the service.
Thank you again for your trust and for recommending our service.
Best regards,
The Opto Glasses Repair Team
Outstanding service – unbelievably fast!
I honestly can’t believe how good the service from OPTO Glasses Repair was. I posted my broken glasses on Saturday and had them fully repaired and back with me by Wednesday — incredibly fast and completely hassle-free.
Communication was excellent throughout. They even kept me updated via WhatsApp so I always knew what was happening with the repair.
The repair itself is perfect and my glasses look as good as new. To top it off, they included a lovely unexpected extra — a personalised eyeglass cleaner with my name on it, which was a really nice touch.
It’s rare to find service this good these days. If you’ve broken your glasses, just send them a photo by WhatsApp or email and they’ll get back to you quickly.
Highly recommend – fantastic service from start to finish! ⭐⭐⭐⭐⭐ 👓
11 March 2026
Unprompted review
Reply from Opto Glassesrepair Ltd
Dear Glyn,
Thank you so much for your kind words!
We’re really pleased to hear that you were happy with both the repair and the overall experience. Our goal is always to make the process as quick, simple, and stress-free as possible, so it’s great to know everything worked smoothly for you.
Keeping customers updated and returning their glasses looking and feeling like new is exactly what we aim for every time. We’re also glad you liked the personalised cleaner — just a small thank-you from us!
We truly appreciate you taking the time to share your experience and for recommending us. If you ever need help again in the future, we’ll always be happy to assist.
Best regards,
The Opto Glasses Repair Team
Very good experience and very…
Very good experience and very professional thank you...
5 March 2026
Unprompted review
Reply from Opto Glassesrepair Ltd
Dear Robert,
Thank you for your kind feedback! We're glad you were happy with the service. We really appreciate your support.
Best regards,
The Opto Glasses Repair Team
Brilliant service can’t fault them
Brilliant service can’t fault them. Sent in on the Thursday and returned to me on the Monday. Fantastic repair on broken sunken hinge looks like new.
26 February 2026
Unprompted review
Reply from Opto Glassesrepair Ltd
Dear Jason,
Thank you for your kind feedback! We're delighted to hear you were happy with the quick turnaround and the hinge repair. It's great to know your glasses are looking like new again. We really appreciate you sharing your experience!
Best regards,
The Opto Glasses Repair Team
Excellent
Excellent. Seriously. I saw someone else comment that they accepted and fulfilled a repair nobody else (any high street opticians; even those who make repairs) would not go near. I was thinking at one point to buy a new pair, costing over £240. Repair was to weld both nose arms back onto the frame.
I came across Opto Glasses Repair and my goodness…..
Simply put, I contact them and send pictures on watsapp, they confirm the repair, I ship within the hour. Arrives next day, repaired that day and they ship back to me the very same day. I would’ve received it the next day had Royal Mail not have a delay.
Sent on Tues, received on Thu.
Guys thank you very much. Excellent throughout.
All the best.
3 February 2026
Unprompted review
Reply from Opto Glassesrepair Ltd
Dear Otar,
Thank you so much for taking the time to share your experience — it truly means a lot to us.
We’re really pleased we were able to help with your repair, especially after you’d been told elsewhere that it couldn’t be done. Nose arm welding can be delicate work, so we’re glad we could restore your frame and save you the cost of a new pair.
We always aim to keep the process simple and fast — from confirming the repair via WhatsApp to same-day turnaround once the glasses arrive — so it’s great to hear that you felt supported throughout.
Thank you again for trusting Opto Glasses Repair with your glasses. We truly appreciate your kind words and
Best regards,
The Opto Glasses Repair Team
They fixed what other's could not
They fixed what other's could not. I'd recommend Opto, not only did they do a great job on fixing my glasses but were super efficient - great communications and quick turnaround time.
30 January 2026
Unprompted review
Reply from Opto Glassesrepair Ltd
Dear Luqman,
Thank you for your wonderful feedback. We’re really pleased we could repair your glasses when others couldn’t, and that you were happy with our speed and communication. We truly appreciate your recommendation and your trust in Opto Glasses Repair.
Best regards,
The Opto Glasses Repair Team
I snapped the hinge on my glasses
I snapped the hinge on my glasses. Posted them off to Opto Glasses and had them back within a week. Brilliant service and you can't even see they have been repaired!
5 January 2026
Unprompted review
Reply from Opto Glassesrepair Ltd
Dear Matthew,
Thank you so much for your kind review! We’re really pleased to hear that your glasses were repaired quickly and that the hinge repair is invisible — that’s exactly what we aim for. Thanks for trusting Opto Glasses, and we’re always here if you need us again.
Best regards,
The Opto Glasses Repair Team
"Super impressed with Opto Glasses…
"Super impressed with Opto Glasses Repair! 😊 They did an amazing job fixing my glasses, and the service was really good. Highly recommend 👍"
22 January 2026
Unprompted review
Reply from Opto Glassesrepair Ltd
Dear Customer,
Thank you so much for your lovely review.
We’re delighted to hear you were impressed with the repair and our service.
Your recommendation really means a lot to us.
Best regards,
The Opto Glasses Repair Team
Fantastic
Excellent surface right from the very beginning.
Super quick turnover and the customer service throughout was absolutely amazing thank you so much
22 January 2026
Unprompted review
Reply from Opto Glassesrepair Ltd
Dear Hayley,
Thank you for your great review.
We’re really pleased to hear you were happy with our service and quick turnaround.
Your kind feedback means a lot to us — thank you for choosing Opto Glasses Repair.
Best regards,
The Opto Glasses Repair Team
Excellent service quick fast
Excellent service. I’m very happy with the repair. There was a small delay due to the New Year holidays, but overall I’m very satisfied. The packaging was excellent.
5 January 2026
Unprompted review
Reply from Opto Glassesrepair Ltd
Dear Muhammad,
Thank you very much for your kind feedback.
We’re pleased to hear that you’re happy with the repair and that the packaging met your expectations. We also appreciate your understanding regarding the slight delay during the New Year holidays.
Your satisfaction is very important to us, and we truly value you taking the time to share your experience.
Best regards,
The Opto Glasses Repair Team
Excellent service, quick return.
After my 2 year old broke my glasses, my opticians said I'd need to buy new glasses. Opto repaired them and they're now like new. Excellent service and completed the work quickly. I highly recommend them.
30 December 2025
Unprompted review
Reply from Opto Glassesrepair Ltd
Dear Mr Britton,
Thank you for taking the time to share your experience.
We’re delighted that we could restore your glasses to like-new condition and save you from having to buy a new pair.
Providing fast, reliable repairs is exactly what we aim for, so your feedback means a lot.
Thank you for the recommendation — we’re always happy to help again.
Best regards,
The Opto Glasses Repair Team
My glasses were broken and even…
My glasses were broken and even professional opticians couldn’t repair them. They were fixed perfectly with great skill and care. Truly impressive work. Highly recommended! Amazing work!
31 December 2025
Unprompted review
Reply from Opto Glassesrepair Ltd
Dear Selin,
Thank you so much for your wonderful feedback.
We’re truly pleased to hear that we could repair your glasses when others couldn’t.
Knowing that our skill and care made a real difference means a great deal to us.
Your recommendation is highly appreciated — thank you for trusting Opto
Best regards,
The Opto Glasses Repair Team
Received my glasses quickly
Received my glasses quickly, really happy with them. What a great service, communication and nice touches like the personalised cloth. Brilliant, a lot of companies could learn a lot from these guys👍
31 December 2025
Unprompted review
Reply from Opto Glassesrepair Ltd
Dear Customer
Thank you very much for your kind feedback.
We’re delighted to hear that you received your glasses quickly and that you’re happy with the service.
It means a lot to us that you noticed the small details — your satisfaction is our top priority.
Best regards,
The Opto Glasses Repair Team
Swift turnaround, quality repair
The arm of my partner’s Viktor & Rolf glasses were broken by an optician (in France) whilst attempting to replace a screw. Nobody on the High Street would repair them or could suggest somebody who could. One kind person in Boots suggested I look online and showed me the Opto site. I could not be happier with the company. Quick turnaround, high quality repair and regular updates. Highly Recommended .
Update Jan 2026
The other side hinge broke in the same way so this must be a design weakness. Sent them back to Opto, same result. Quality repair and service. Thanks again Opto
17 December 2025
Unprompted review
Reply from Opto Glassesrepair Ltd
Dear John,
Thank you very much for taking the time to share your experience.
We’re truly sorry to hear how the damage occurred, but we’re delighted that we were able to help when others could not. Knowing that our repair restored your partner’s Viktor & Rolf glasses to a high standard, and that you were happy with the turnaround time and communication, means a great deal to our team.
We also appreciate you mentioning the recommendation you received — it’s always encouraging to hear how customers find us when they need us most.
Thank you for your trust and for your kind recommendation. Should you ever need assistance again, we’ll be more than happy to help.
Best regards,
The Opto Glasses Repair Team
Excellent service in every aspect
19 November 2025
Unprompted review
Reply from Opto Glassesrepair Ltd
Dear Mark,
Thank you so much for your wonderful feedback! We’re delighted to hear that you were satisfied with every aspect of our service. If you ever need assistance with your glasses again, we’re always here to help
Best regards,
The Opto Glasses Repair Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.