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Options Training Reviews 

108
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TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and instructors for being exceptionally friendly, knowledgeable, welcoming, and patient during every single interactive session. Reviewers highlight that the professional training programs are delivered in an engaging, highly interactive, and wonderfully simple to follow manner that keeps everyone actively involved. Some reviewers were happy with how practical, informative, and exceptionally well-detailed the lessons were for supporting their daily professional roles and tasks. People also noted that instructors remain very flexible, creating a humorous and comfortable atmosphere while successfully tailoring course content to meet team expectations.

What people talk about most

Staff

Consumers find staff to be exceptionally friendly, welcoming, and knowledgeable during training sessions.... See more

User experience

Users describe positive interactions with user experience, highlighting how training sessions are... See more

Service

Reviewers highlight positive aspects of service, consistently praising the knowledgeable instructors,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Louise was very friendly and welcoming to the group. Throughout the training it was clear Louise was informative and full of details surrounding the topics discussed. Louise encouraged and was engaged... See more

Rated 5 out of 5 stars

I had a first aid and moving and handling training. My trainer Louise was brilliant and wonderful. I learnt a lot on how to move and handling a hoist. I also learnt about recover position, how to ma... See more

Rated 5 out of 5 stars

Louise is an amazing trainer! She always goes above and beyond and ensures that she makes the training session fun, whilst also learning.

Rated 5 out of 5 stars

Chris is very knowledgeable and makes the session fun and interesting. Chris gets the team involved and is happy to go into more depth about certain things

Company details

Written by the company

We provide quality-assured, accredited and bespoke training for Health and Social care providers for Adults and Children's services. We offer specialist training for Elderly, Dementia, Children with behavioural difficulties, Neuro diversity, Mental health and Learning disability. Training such as Safeguarding, First aid, Moving and handling, Falls prevention, Understanding behaviour, Autism and Neurodiversity awareness. We also cover Health and safety, fire safety, Infection control, Food safety. Training can also be designed to meet the specific needs of your service.

Contact info

4.9

Excellent

TrustScore 5 out of 5

108 reviews

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4.9

All reviews

(108)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Greatest

I have i’ve learned a lot today, but I already know and the trainer was very, very good, it’s always good to refresh

1 April 2026
Unprompted review
Rated 5 out of 5 stars

The Train the Trainer Safeguarding…

The Train the Trainer Safeguarding course strengthened my confidence in delivering safeguarding training to staff. It refreshed my knowledge of current legislation and reinforced the importance of professional curiosity, clear reporting pathways, and creating a strong safeguarding culture within the home.

The course has enhanced my ability to deliver engaging, practice-led training and to challenge unsafe practice appropriately. This will support ongoing compliance with The Children’s Homes Regulations 2015 and ensure the continued safety and wellbeing of the young people in our care.

26 February 2026
Unprompted review

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