Visit website

Optimum - 86th Street - Brooklyn Reviews 1

•
TrustScore 3 out of 5

3.2

Cell Phone Store
Write a reviewVisit website
Write a review

Location

Switch location

443 86th Street, 11209 Brooklyn, New York, US

•
(866) 347-4783

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Cell Phone Store
  2. Cable Company
  3. Internet Service Provider

Written by the company

Optimum HQ is located in Bethpage, NY. We provide high-speed Internet, Mobile phone, cell phones, and cell phone accessories. Also, our company offers digital cable television and home phone services to residential and business customers. Recently visited one of our new retail stores (dubbed "experience centers") yet? Well, stop by a location today! Choose us for all of your house internet, 5G, and moving internet service needs.

Contact info

  • 443 86th Street, 11209, Brooklyn, New York, United States

  • (866) 347-4783

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Optimum is the worst Internet provider on the planet

We have been a customer of Optimum for over three years, not by choice. There are a monopoly in our area and they provide horrific service and terrible customer support. We are currently in a nine day Internet outage,not our first, with more than eight technicians coming out to unsuccessfully reinstate our service. Every time a technician comes out and does one small part of the larger process that needs to be completed they close out their ticket and the system assumes that our service has been restored. What kind of technology company is this? I have never seen such incompetence in my entire lifetime and I’ve been in business for a very, very long time.

6 May 2026
Unprompted review
Optimum - 86th Street - Brooklyn logo

Reply from Optimum - 86th Street - Brooklyn

Hi Connie. We would be glad to have the opportunity to address any additional concerns you’re having so that we can better your experience going forward. Please feel free to email us at BrandReviews@Optimum.com. Thank you. ^Luthfi

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look