Opticall Yorkshire Reviews 7

TrustScore 4 out of 5

4.2

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Company details

  1. Optician

Written by the company

Bringing premium eye care to your home


Contact info

4.2

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Sarah & Caroline have been coming to…

Sarah & Caroline have been coming to our care home for a few years now & both of them are Amazing very Professional very caring towards our Residents . very thorough & liked by all our service users having this service coming to our home is really good as some of the service users are unable to access Opticians out in the Community brilliant service they offer 😊

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Such patient and knowledgeable ladies…

Such patient and knowledgeable ladies thanks for helping my mother although she's still not sure if she wants to watch the TV. A brilliant examination and the invaluable information thanks for your time and help.

19 November 2024
Unprompted review
Opticall Yorkshire logo

Reply from Opticall Yorkshire

Hi Phil, thank you so much for taking the time to leave us a review- we don't get many! We really enjoyed meeting you and your Mum today and it was a pleasure to test her eyes.

Rated 5 out of 5 stars

Happy "customer" Anne!

I was delighted with Sarah and partner when they came to my home. They were thorough and I felt happy/confident at the way they dealt with my eye test.
Sarah brought my glasses to me today and I am delighted, both with the glasses themselves, but also the service and price. I am reassured I shall be followed up in a year's time. I look forward to their visit.

8 August 2024
Unprompted review
Opticall Yorkshire logo

Reply from Opticall Yorkshire

Thank you for your kind review Anne, we really appreciate it. We really enjoyed meeting you and look forward to seeing you again for your next home eye test.

Sarah and Caroline

Rated 5 out of 5 stars

Excellent service…

I am unable to go to a regular opticians due to my mobility . My opticians give me the contact number for Optical Yorkshire. Excellent professional service. Caroline and Sarah were so helpful. Everything was so relaxed, professional proficient and competent.
They had a wide choice of frames. I am extremely pleased with my new pair of glasses.
Thank you so much.

17 April 2024
Unprompted review
Opticall Yorkshire logo

Reply from Opticall Yorkshire

Thank you so much for your very kind review Janet. We are delighted that you have been pleased with the service and glasses we provided for you. We look forward to testing you again next year.
Best wishes,
Sarah and Caroline

Rated 5 out of 5 stars

Seems like a miracle!

My 94 yr old mum, bed-bound in a nursing home, had given up hope of ever being able to see again. Thanks to the infinite patience, professionalism and expertise of the visiting two opticians from Opticall Yorkshire yesterday, she now has varifocals on the way and is no longer locked into a blurry bubble. They picked up on a previously undiagnosed eye injury and actually had her reading small print after five years of being unable to see even the controls on her TV remote, despite previous visits from other opticians! The improvement to her quality of life will be immeasurable! Our deepest thanks to Sarah and Caroline. xxx

3 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from 2 lovely ladies

These two ladies are wonderful. Nothing is too much trouble and they go over and above to make sure the customer is happy. I would highly recommend them to anyone who, like me, can't get out.

11 June 2021
Unprompted review
Opticall Yorkshire logo

Reply from Opticall Yorkshire

Thank you so much for your kind review Joan. We are delighted that you are happy with the service you received.
Best wishes,
Sarah and Caroline

Rated 5 out of 5 stars

Opticall provide an excellent service.

In April 2021 Opticall undertook a home visit to test my 89 year old father's sight and provide new glasses. Booking was straight forward, the assessment was prompt and thorough. In particular Caroline and Sarah were kind and patient with my father and despite his moderate dementia diagnosis, they were able to carry out a comprehensive assessment including retinal photos.
Glasses were dispensed and fitted promptly.
My father is very pleased with his new glasses.
We would recommend Opticall.

5 May 2021
Unprompted review
Opticall Yorkshire logo

Reply from Opticall Yorkshire

Thank you so much for your review Fiona- it’s is our first ever on Trustpilot and we really appreciate it!
We loved meeting you and your Mum and Dad and are delighted that you are all happy with our service.
Best wishes,
Caroline and Sarah

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