Opes Robur Reviews 

542
TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Took my money and never received bracelet. Emailed numerous times with no response. 6 mths on never received a refund and never had any correspondence from them . Please don't use .

Rated 5 out of 5 stars

I was gifted 3 bangles from Opes Robur, one fell off and I lost part of it. The company replaced it with an alternative promptly. As they have such fantastic items I have since purchased items as gift... See more

Rated 1 out of 5 stars

Sadly have to agree with the dreadful reviews - ordered previously with no issue - placed an order pre Christmas and only partial delivery with one item that was delivered faulty !! Unable to contact... See more

Rated 1 out of 5 stars

PLEASE DON'T BUY FROM OPES ROBUR, EVEN IF YOU HAVE SUCCESSFULLY BEFORE!!! Ordered several weeks ago, took my Money straight away - no notice of any dispatch, links from my order confirmation email... See more

Company details

  1. Shopping & Fashion

Written by the company

Opes Robur jewellery are a leading independent jewellery brand based in London, UK. Home of the iconic screw cuff bracelet, Opes Robur pioneer unique and timeless jewellery designs for the standout individual. Explore screw cuff bracelets, sterling sil...


Contact info

1.9

Poor

TrustScore 2 out of 5

542 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(542)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very unusual

Great product, very unusual, good quality and I already received number of compliments as it caught an eye of people.

9 December 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE they are fraudulent

This company is a scam DO NOT PURCHASE they delete all negative comments from instagram (I have taken screens shots). They give you a fake tracking number and try blame no delivery on the strikes with Royal Mail.
They just steal your money!! Report the citizen advice and they will put you in touch with trading standards. Also if this has happened to you report to your bank as it’s fraud.

2 December 2022
Unprompted review
Rated 1 out of 5 stars

THIEVES. AVOID AVOID AVOID

How can this company be allowed to trade? They take your money then ignore you when you repeatedly try to get in contact to chase up your order. I'm reporting them to trading standards for theft.

31 October 2022
Unprompted review
Rated 1 out of 5 stars

No item received

No item received. But they've taken my money. When I initially contacted them they replied to put my mind at ease. But now they just ignore me. Avoid at all cost. Thieves.

24 October 2022
Unprompted review
Rated 1 out of 5 stars

I have ordered goods on the 25/11/22 …

I have ordered goods on the 25/11/22 from opes robur have not received goods. I have emailed several times no response, opened live chats no interaction, and contacted via telephone automated message unable to speak to anyone. Please do not Order from this site I believe it to be a scam site

7 December 2022
Unprompted review
Rated 1 out of 5 stars

Goods paid for but never received!

Goods paid for but never received. i beleive they had no intention of ever sending. not answering phone and automated e mail response just constantly says 'not yet fulfilled'. As other reviewers on this site have said I am now not getting any resonse at all despite trying repeatedly to get updates- Please avoid purchasing from this site as awful experience of which has ruined my trust in teh online shopping experience

30 November 2022
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. Placed an order and it never arrived. I sent an email to chase it up, then found all the reviews on here talking about similar experiences. Needless to say, no one replied to my email and order never came.

25 November 2022
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Place order takes a month to deliver due to engraving. When item received not even engraved or what I ordered. Emailed 4 times no response. Would not recommend this company!!!

25 November 2022
Unprompted review
Rated 1 out of 5 stars

BAD QUALITY

Received a bracelet which states life time guarantee. The bracelet broke and I contacted them multiple times with pictures and they have not come back to me. DO NOT ORDER FROM HERE HORRIBLE COMPANY AND YJE GODO ARE NOT GREAT QUALITY

1 November 2022
Unprompted review
Rated 5 out of 5 stars

Such a beautiful earrings

Such a beautiful earrings, very dainty and delicate, perfect for everyday wear, I have been wearing this for a long time and it never faded at all, it's a good value for your money, thank you very much for another lovely purchased.

1 May 2022
Unprompted review
Rated 1 out of 5 stars

Please avoid

Please avoid. They are scammers. They took my money, no goods, no phone number, they replied to 1/2 emails then nothing. They have blocked me on their Facebook as I was calling them out. On instagram they keep deleting my comments. Please avoid! Most good reviews you read are probably fabricated by their pple. Disgusting vile company.

9 September 2022
Unprompted review
Rated 1 out of 5 stars

Ordered the silver padlock paperchain…

Ordered the silver padlock paperchain necklace. Looks like it's come out of a cracker. Been emailing and contacting then on Facebook, but still no reply!! 24/7 customer service.....I think not!!! Just want a refund. UPDATE.... returned chains by Tracked. Arrived back with them next day...signed for.... yet still no contact and no refund. Ignoring all emails and live chats and telephone is a recording and nobody ever answers. DO NOT buy from this "company". They're cowboys who will Rob you blind.

28 October 2022
Unprompted review
Rated 5 out of 5 stars

I have purchased 3 items and love them…

I have purchased 3 items and love them all!!! The silver padlock necklace has been on me since I got it and looks as good as new!! Beautiful jewellery I can’t wait to buy more!!! 5 ⭐️ service all round

27 October 2022
Unprompted review
Rated 5 out of 5 stars

Love the items I have so far.

I have the gold-coloured padlock necklace and gold-coloured havoc bangle and love both.
I am slightly concerned about the delicate nature of the clasps on the bracelet, but otherwise love the aesthetic of both items. They were delivered in a timely fashion, well wrapped and get loads of compliments.

9 October 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look