OpenRoad Lending Reviews 1,940

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 1 out of 5 stars

Completely misleading and sent me 9.98 preapproval and then came back at 18.99 . I have only been back in the country for 2 years and I have other approvals for 13 and 14 percent with other lenders. D... See more

Rated 5 out of 5 stars

At first I was skeptical about refinancing my vehicle but when I thought about what I could save a month, I decided to give it a try. I am glad that I did because Shakeria made this a stress-free and... See more

Rated 5 out of 5 stars

I will say I’m a satisfied customer. My refinance experience was good and very swiftly. All was done and taken care of in a week with payout and all. Glad to be saving some money on lowering my car pa... See more

Rated 5 out of 5 stars

I was very skeptical about using their service but Ray was empathetic and listened to my concerns. He walked me through the super easy process and I can honestly say that I was able to save over $200... See more

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad Lending is your auto loan specialist assisting you in finding the best auto loan terms for your new or used car purchase or by helping you save money by refinancing your existing vehicle. Headquartered in the Dallas/Fort Worth area and chosen as one of the Best Places to Work by the Dallas Business Journal, we provide loan products to customers throughout the country and our staff has helped tens of thousands of consumers just like you get into the car or truck of their dreams. With OpenRoad, you are in the driver’s seat when it comes to the full details of your loan. No hidden costs, no application fees – just a great rate, easy process and award-winning customer service experience to help you along the way.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great!

My experience with Open Road Lending was very smooth. My expectation was exceeded. I am very happy with the smooth transition and great services that they provided.

28 August 2023
Unprompted review
Rated 5 out of 5 stars

My Experience with Open Road

My experiences with the people at Open Road were great friendly knowledgeable and patient. I was informed of every steps of my refinance process and it was good working with my financial advisor Tonya Donaldson,she kept me informed of of my loan and answered my questions. Thank you All for your advice and help.
Ida LEdeards

17 August 2023
Unprompted review
Rated 5 out of 5 stars

My experience with the refinance was fast, easy and pleasant

My experience with the refinance process was great. Ashlyn Hebert assisted me throughout the whole process, was patient when I couldn't answer her calls and kept me informed the entire way. I am saving $130 a month and it was so easy to do. Thank you Ashlyn and Open Road!

23 August 2023
Unprompted review
Rated 1 out of 5 stars

"pre-approved" at a lower APR

"pre-approved" at a lower APR, they continuously forgot to attach the paperwork/loan agreement while prompting me to hurry up and submit my documents, then send paperwork the last minute with a HUGE APR. Hard credit hit for nothing. Garbage!

14 August 2023
Unprompted review
Rated 5 out of 5 stars

Seamless!!

The entire process from start to finish was seamless. I have NEVER experienced anything like it before. I felt like I didn't have to lift a finger. Communication is key for me and Mark Francis did NOT disappoint! I will 100% use OpenRoad again and again!!

24 July 2023
Unprompted review
Rated 5 out of 5 stars

jwatkins was excellent

jwatkins was excellent, always available with an answer and her requests were always clear and concise. My paperwork was completed quickly and my former loan is now history.

27 July 2023
Unprompted review
Rated 5 out of 5 stars

Tell ya what..

Tell ya what... Mr. Doug Ferreri is a gem and made my refinance a breeze . I work the night shift and he worked patiently with me until we got I done . Saved me over 100$ a month and dropped my interest by 6% Thanks for your help.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Gary D

I had a great experience, Rhine was very helpful throughout the whole process. I was able to reach him by text and he responded back fairly quickly. Would recommend!

28 July 2023
Unprompted review
Rated 5 out of 5 stars

I was very hesitant about refinancing…

I was very hesitant about refinancing my car loan with OpenRoad because I knew nothing about them. When I reached out everyone was very helpful. I worked a lot with Tori and she was absolutely amazing to work with. She was very helpful in answering my questions and keeping me informed with the entire process. I just finished the process and OpenRoad made it possible for me to save a big chunk on my car payments. They are absolutely amazing and will help you with your needs in a very professional and caring manner.

19 July 2023
Unprompted review
Rated 1 out of 5 stars

Don't buy a car from these guys

Don't buy a car from these guys, sold me car that needed new everything which cost more than the cars value. Not what you need from a dealer. My first car which I worked hard for is nothing like they described it.

12 July 2023
Unprompted review

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