Openpay Reviews 3,877

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I think Openpay is great you can pay off in small amounts without breaking the bank. I also love the online feature where you can pick how much you pay over a certain amount of weeks or months. The on... See more

Company replied

Rated 4 out of 5 stars

I once gave Openpay a 5 star review, however I have just been told that their monthly fees are going up, up to $5 per FN due to cost of living.. I find this ridiculous, how does the cost of living eff... See more

Company replied

Rated 5 out of 5 stars

What can I possibly say that anyone that has benefitted from the use of Openpay doesn't already know? I tell my friends and they to now use Openpay. Times are getting harder and bills more expensive.... See more

Company replied

Rated 5 out of 5 stars

0penpay is a excellent company to do business with, Their APP is very easy to use plenty of places to shop at and the process is easy to go through with good options that can be used. A good and safe... See more

Company replied

Company details

About Openpay

Written by the company

Pay the flexible way with Openpay. Spread the cost of purchases up to $20k over 2-24 months. Our mission is to change the way people pay, for the better. No interest. None.
How it works.
Shop with Openpay.
Fee Structure.
Help & Support.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

Payments made easy

Payments made easy. Great to shop with when things are needed if you haven’t quite got the money right now

13 December 2022
Unprompted review
Openpay logo

Reply from Openpay

Thanks for the great review Anne! Glad you're making the most of the flexible payment plans.

Rated 5 out of 5 stars

0penpay A better way to shop.

0penpay is a excellent company to do business with, Their APP is very easy to use plenty of places to shop at and the process is easy to go through with good options that can be used. A good and safe place to be able to get those things that you need a little time to pay but not too much that you could get in trouble,

5 December 2022
Unprompted review
Openpay logo

Reply from Openpay

Thanks for the great review Allan! Glad you've had a nice and easy experience :)

Rated 5 out of 5 stars

Much Better than Afterpay

Openpay is a great alternative to Afterpay. I no longer use Afterpay, only Openpay as it is easier to use and available at more of the stores I shop at. Openpay is transparent and I highly recommend it

16 December 2022
Unprompted review
Openpay logo

Reply from Openpay

Thanks for the great review Natalie! Happy to hear you've found it so easy and accessible to use :)

Rated 1 out of 5 stars

Avoid..!!

Avoid!

Poor ethics.

Poor services.

Cyber security risk.

ETA response to openpay reply. I was given a loan and openpay paid $800 to a vet. I only need the loan for 24hours. Openpay then would not let me access my account to repay the loan and asked me for a "selfie" to verify my account. They already had my licence, bank card and more. The supervisor admitted that I should not have been given the loan as I had not completed the full verification process and that they had issues with this in recent months.

25 November 2022
Openpay logo

Reply from Openpay

Hi Susan,

To ensure we provide a secure environment for our customers we may ask you to reverify yourself before providing access to the account.

Rated 5 out of 5 stars

Great experience

Great experience, easy plan paid off. No problems at all.

16 December 2022
Unprompted review
Openpay logo

Reply from Openpay

Thanks Melina! Glad it was all nice and easy :)

Rated 5 out of 5 stars

Easy to use website

Easy to use website, longer payment period resulting in smaller amount for each payment, great service and ease of use

22 November 2022
Unprompted review
Openpay logo

Reply from Openpay

Thanks for the review Robin! Sounds like you're making the most of the flexible payment plans.

Rated 3 out of 5 stars

It’s an average buy now pay later…

It’s an average buy now pay later service only things I don’t like is every payment has a $2 dollar service fee and you have to pay about a quarter of the purchase upfront

15 December 2022
Unprompted review
Openpay logo

Reply from Openpay

Thanks for the review Tod. You will pay 10% of the purchase price for purchases above $2,000 and 20% if the purchase is below $2,000 not a quarter. Not all plan tiers have fees and are shown to you before making the purchase to ensure you select the plan that fits you best will showing any and all fees.

Rated 5 out of 5 stars

OpenPay_ Thankyou for the timely services

I would say I was very fortunate and lucky to have my car fixed and paid for when I really needed that support.
I would recommend to anyone to use this service.
Great rervice the response was in a flash.
:)
Thankyou

3 November 2022
Unprompted review
Openpay logo

Reply from Openpay

Thanks for the great review Kuli! Glad we could assist you in having your car fixed :)

Rated 5 out of 5 stars

I’m loving open pay…

I’m loving open pay it’s great being able to get things that I need and not have to worry about the full up front amount. Thanks Openpay

Ps
Are you getting to the bigger companies like bcf kmart etc

9 December 2022
Unprompted review
Openpay logo

Reply from Openpay

Thanks for the great review Michael! Glad you're making the most of the flexible payment plans.

We're always adding new merchants onboard so keep your eyes on this space.

Rated 4 out of 5 stars

I like Openpay

Over all I like the Openpay,
I have been using it to get a good collection of tools, I don't have to outlay the whole price in one hit which is great. When one plan ends I go and get a new tool and the whole process starts again.
If Openpay reads this, if you can add a function that allows you to payout the rest of the plan in one hit that would be awesome. Been a few items I have paid out the remaining balance and you go through the process 5 or 6 times, even if it's in another part of the app to stop accidental payouts.

7 December 2022
Unprompted review
Openpay logo

Reply from Openpay

Thanks for the great review Jim! Happy to hear we're able to help you improve your collection of tools :)

Thanks for the feedback, that's something we will look into!

Rated 5 out of 5 stars

Openpay its convenient to use help’s…

Openpay its convenient to use help’s split the cost over time.
Easy to pay Ana just a great experience

8 December 2022
Unprompted review
Openpay logo

Reply from Openpay

Thanks for the review David! Glad you've found everything is so convenient.

Rated 5 out of 5 stars

Great customer service

Lovely person I dealt with was understanding of what I needed

7 December 2022
Unprompted review
Openpay logo

Reply from Openpay

Thanks for the great review Kira! We've passed on your feedback to the agent you spoke to :D

Rated 1 out of 5 stars

Bad service.

Bad service.

Had an account for over a month now, went to use for first time at Bunnings (made sure there was enough money on debit card for 1st payment), was declined.

Customer service is even worse.

Stay away and use Afterpay.

7 December 2022
Unprompted review
Openpay logo

Reply from Openpay

Hi Chris,

We've tried to reach out to you regarding this. Please reach out to us on info@openpay.com.au

Rated 5 out of 5 stars

Excellent service

Excellent service, no wait time to answer, problem quickly solved and very polite and courteous assistant.

Thank you

6 December 2022
Unprompted review
Openpay logo

Reply from Openpay

Thanks Rebecca! Glad you've had a great experience with our customer service team :)

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