Openpay Reviews 3,877

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I think Openpay is great you can pay off in small amounts without breaking the bank. I also love the online feature where you can pick how much you pay over a certain amount of weeks or months. The on... See more

Company replied

Rated 4 out of 5 stars

I once gave Openpay a 5 star review, however I have just been told that their monthly fees are going up, up to $5 per FN due to cost of living.. I find this ridiculous, how does the cost of living eff... See more

Company replied

Rated 5 out of 5 stars

What can I possibly say that anyone that has benefitted from the use of Openpay doesn't already know? I tell my friends and they to now use Openpay. Times are getting harder and bills more expensive.... See more

Company replied

Rated 5 out of 5 stars

0penpay is a excellent company to do business with, Their APP is very easy to use plenty of places to shop at and the process is easy to go through with good options that can be used. A good and safe... See more

Company replied

Company details

About Openpay

Written by the company

Pay the flexible way with Openpay. Spread the cost of purchases up to $20k over 2-24 months. Our mission is to change the way people pay, for the better. No interest. None.
How it works.
Shop with Openpay.
Fee Structure.
Help & Support.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

In store code was easy to use.

In store code was easy to use.
Great payment plan and excellent communication.

8 October 2022
Unprompted review
Openpay logo

Reply from Openpay

Thanks Leigh! We aim to make sure the process is as efficient as possible.

Rated 5 out of 5 stars

The payment plan was flexible and…

The payment plan was flexible and convenient for me and I was able to take my goods home that day.
Cheers

18 May 2022
Unprompted review
Openpay logo

Reply from Openpay

Thanks for the great review David! Glad you're making the most of the flexible payment plans.

Rated 2 out of 5 stars

Lose dated transaction fees

Convenient at the time as only option for non upfront payment, however dislike the $2 per transaction fee, especially when so many others (Zip, Afterpay) have no fees or are interest free. Lose the transaction fees and you'll get 5 stars

18 November 2022
Unprompted review
Openpay logo

Reply from Openpay

Thanks for the review Justyna! We appreciate the feedback.

Rated 1 out of 5 stars

Unsubscribe link does not work!!!

I have been trying to Unsubscribe from your email communication but the link on your emails do not work!!!!!!...frustrating!!!

16 November 2022
Unprompted review
Openpay logo

Reply from Openpay

Hi Christopher,

We've reached out asking for your details to investigate this. Can you please reach out to us on info@openpay.com.au

Rated 5 out of 5 stars

Openpay

Payment plans are affordable to pay off and not having to stress paying large amounts up front.

16 November 2022
Unprompted review
Openpay logo

Reply from Openpay

Thanks for the review Tasi! Glad we're able to help out making those purchases stress free :)

Rated 1 out of 5 stars

Avoid this company

I’ve been Openpay customer for a while and at first I loved it but not anymore. I applied for $2200 to buy a new phone. I got approved but never used it. It got expired and I applied again, I only got approved for $680 this time. Meanwhile my existing limit has increased to $800+ so the lower amount I got approved for doesn’t make any sense. And also I’ve been a good customer, never missed a payment, always made it on time or early. This is totally a waste of time. Avoid it at all cost if you don’t want to get frustrated in the end.

16 November 2022
Unprompted review
Openpay logo

Reply from Openpay

Hi Thako,

We've tried reaching out to you regarding this one. Please reply back to us on info@openpay.com.au

Rated 5 out of 5 stars

I love the way Openpay plan payments…My Openpay Experiences

I love the way Openpay plan payments over a longer period, there for it’s been manageable for me. I also know I can get the support if I am difficult to do a payment on due dates. So I am a happy customer and continue to buy using Openpay. Thank you

16 November 2022
Unprompted review
Openpay logo

Reply from Openpay

Thanks for the great review Shirley! We appreciate it. Sounds like you're making the most of the flexible payment plans :)

Rated 1 out of 5 stars

No thanks openpay

Openpay despite me paying several large loans off decided not to approve a credit increase when I needed it. I’ve now paid off my final Openpay and won’t be using them again.

13 November 2022
Unprompted review
Openpay logo

Reply from Openpay

Hi Daniel!

There are many things we factor into our lending criteria. We're sorry we were unable to help you this time around.

Rated 4 out of 5 stars

Intuitive

Intuitive, fast and easy to use.

11 November 2022
Unprompted review
Openpay logo

Reply from Openpay

Thanks Frank! We appreciate the great review.

Rated 5 out of 5 stars

I love the flexible payments

The company is really good notices are plenty and l love the easy flexible payment plans

3 November 2022
Unprompted review
Openpay logo

Reply from Openpay

Thanks Michele! Glad to hear you're making the most of the flexible payment plans :)

Rated 5 out of 5 stars

Convenient…

Making it easy and secure for me/us.
Thanks Openpay 👍🏻

25 August 2022
Unprompted review
Openpay logo

Reply from Openpay

Thanks Tommy! Happy to hear everything is going well :)

Rated 5 out of 5 stars

Great time limits and easy to pay back

Great time limits and easy to pay back. Accessibility to use Afterpay. Being able to buy what I need or want straight away and only have small separate payments to pay it off. It makes buying and acquiring products easier. Very fortunate to have this help.

7 November 2022
Unprompted review
Openpay logo

Reply from Openpay

Thanks for the review Matthew! Happy to hear you're making the most of the flexible payment plans.

Rated 2 out of 5 stars

Reset my password

Reset my password - given a 6 digit code, not a password; entered it, checked twice, rejected.
What the hell?

Online login has improved from when hours on the phone was time wasted, customer service useless then.
Be aware a fee is charged for each transaction but never did find out the cost!

12 November 2022
Unprompted review
Openpay logo

Reply from Openpay

Thanks for your review Gordon! If you could reach out to us on info@openpay.com.au we can look into this password issue.

Rated 5 out of 5 stars

How easy openpay is. Never any problem

How easy it was to open an account,and how helpful they hVe been with any problems if any to solve.

10 November 2022
Unprompted review
Openpay logo

Reply from Openpay

Thanks for the great review Lynette! So glad you found the account creation process so easy :)

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