Openly  Reviews 1,071

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its speed, simplicity, and user-friendliness, making the quoting and policy issuance process exceptionally easy and efficient. Many appreciate the competitive pricing and robust coverage options, which allow them to provide excellent service to their own clients. The website is frequently highlighted as intuitive and easy to navigate, contributing to a smooth overall experience. However, some customers also noted occasional issues, such as website errors preventing policy issuance on the desired effective date. A few people expressed dissatisfaction with significant premium increases and the company's decision to stop covering certain aspects of their property, even without damage. There were also instances where customers felt a lack of guidance or proactive support when problems arose, leaving them to manage issues that they believed the insurer should have handled.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently highlight the... See more

Service

People report positive experiences with service. Customers highlight the ease and efficiency of the quoting... See more

Website

Consumers find the website to be very positive. Many reviewers highlight its user-friendliness and ease of... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that representatives are very helpful,... See more

Price

Users describe positive interactions with price, often highlighting good and competitive rates, with some... See more

Based on these reviews

Rated 5 out of 5 stars

We are new to Openly, however their onboarding team has made the transition to working with them and assisting our clients with solutions have been exceptionally easy. Their platform/software is intu... See more

Rated 5 out of 5 stars

Honestly, Openly has probably one of the easiest and fastest quoting systems of any insurance carrier I have ever dealt with. I really like the speed and simplicity of the system. In an industry were... See more

Rated 5 out of 5 stars

Selling my first home policy with Openly was seamless from start to finish. The platform made the process simple, and everything worked exactly as expected. Most importantly, my customer was very happ... See more

Rated 5 out of 5 stars

Website was extremely easy to navigate. Quote process was simple, quick, efficient. Only issue I had was a website error/portal error and wasn’t able to issue the policy on the effective date I needed... See more


Company details

  1. Home Insurance Agency
  2. Personal Insurance Company

Written by the company

Premium, Straightforward Home Insurance Sold Exclusively by Independent Agents Openly provides premium insurance that is robust in coverage and simple to administer. We exist to rebuild the insurance experience by empowering independent agents to deliver outstanding service with speed and ease. Openly is a next-generation insurance provider designed exclusively for and by independent agents. Our cutting-edge technology and products empower agents to deliver a superior customer experience, radically increase agency efficiency, and improve customer satisfaction. Agents Matter We believe in the choice and advice independent agents offer. We're investing to empower rather than replace insurance agents. Modernized Process We enable agents to offer consumers the ease and convenience they've learned to expect from other industries. Help More Customers Our quick quote technology increases efficiency so that agents can spend less time transacting, and more time advising. Strong Financial Backing Our homeowners insurance coverage is provided by Rock Ridge Insurance Company, an AM Best A- (Excellent) rated insurance company—and backed by some of the world's largest reinsurance partners. In-House Claims Our mission is to provide an easy and tailored claims experience by leveraging innovative technology and trusted partners to assess property damage and estimate repairs. Competitive Commissions With dynamic yet transparent profit and growth bonuses, we designed Openly to help insurance agencies excel financially.

Premium, Straightforward Home Insurance

Written by the company

Sold exclusively through independent agents. Reviews here primarily by independent agents.
Guaranteed replacement coverage up to $5M1 Coverage C up to 150% of RCE1 Coverage B up to 100% of RCE1 Liability coverage up to $1M Blanket coverages up to $100K Extended coverage for home-sharing and short-term rentals

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Agent

Galina Bankina our representative in our area has always been prompt to any questions we have. She is friendly and a great representation of Openly.

9 April 2026
Rated 5 out of 5 stars

Don't penalize a client for non payment cancellations!

I was shocked that you don't penalize a client for cancelling for non payment. I was able to write a policy for someone who was written with you with another agent who she was very unhappy with and it worked out great! The price was great it was so easy to quote. The customer was so happy to get back her policy that she felt like the other agent messed up for her and lost and she is so happy now.

4 April 2026
Rated 5 out of 5 stars

The Customer advisor Kiley was very…

The Customer advisor Kiley was very helpful in communicating policy coverages and opportunities and assisted with teeing up the quote for customer approval. While not always the cheapest, coverage is excellent, and the platform is a joy to use, and provides very intuitive coverage options to show the customer. Including additional party information could not be easier.

4 April 2026
Rated 5 out of 5 stars

Easy Process

I had someone call close to closing time and I was able to quote and release with little to no effort. I love it that it immediately lets you know if the customer is eligible.

31 March 2026

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