Opendoor Reviews 

929
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 255 reviews, reviewers had a great experience with this company. Customers appreciate the fast and straightforward process, stating that property sales are completed smoothly, transparently, and efficiently without unnecessary delays. Consumers frequently mention that staff members are exceptionally helpful, knowledgeable, and responsive throughout the entire home selling journey. However, some reviewers were not happy with communication difficulties and unexpected price reductions that occurred after property inspections. Some people also stated that service fees were extremely high and made the final cash offers much lower than initially expected. A few other people also stated that reaching representatives with questions about contracts was sometimes difficult.

What people talk about most

Service

Consumers find service to be ambiguous, with many reviewers praising the fast, professional process,... See more

User experience

Clients share positive opinions on user experience, noting that everything went smooth and fast with... See more

Price

People report ambiguous experiences with price, as some consumers highlight competitive valuations and... See more

Staff

Reviewers mention ambiguous feedback about staff, with many consumers praising helpful and responsive... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some consumers reporting helpful support... See more

Reviews shaping this summary

Rated 3 out of 5 stars

pricing was competitive. Communication was awful. I was assigned an agent to my contract that was on Vacation until after my contract expired. I am to call twice to try and have someone answer my ques... See more

Rated 5 out of 5 stars

So incredibly easy. I’ve bought and sold over a dozen homes and this was by far the most upfront honest transaction. They did everything they said they would do. I cannot say enough about how smooth t... See more

Rated 5 out of 5 stars

Excellent experience working with Opendoor selling my house. The all process was very simple and clear. Opendoor was always very attentive to respond any questions from our side. I was very impressed... See more

Rated 5 out of 5 stars

Opendoor has been very easy to follow and fast at making their offer. If you need to move quick and need to sell your house, choose Opendoor. Their customer service are available to answer all questio... See more


Company details

  1. Association or Organization

Written by the company

In 2014, we set out to reinvent life’s most important transaction with a new, simple way to buy and sell your home. For sellers we eliminate the hassles of showings and months of uncertainty by purchasing the home directly from them. For buyers, we make it incredibly easy to tour hundreds of Opendoor homes so they can find the perfect one. To learn more about how Opendoor works, please visit opendoor.com or download the Opendoor app.


Contact info

3.9

Great

TrustScore 4 out of 5

929 reviews

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3.9

All reviews

(929)

253 reviews in the last 12 months

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Rated 1 out of 5 stars

Lowball offer

Lowball offer, high fees. Wasted time sending 200+ photos only for them to offer what seemed to be an arbitrary amount because the so-called comps they used to justify the offer were in no way built like my home. For example, my home has 100% hardwood floors and a screened patio and the "comp" homes had carpet floors and open patio or no porch.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Very positive experience from Alan and Barbara

The entire experience went very well as Opendoor met all the deadlines they promised. From signing the contract to closing, everything was done very professionally and efficiently. Both Opendoor's staff and the closing attorney's staff were extremely responsive and helpful, even after business hours. The amount of money received from the sale after all expenses was very reasonable. A+ satisfaction.

29 July 2026
Unprompted review
Rated 1 out of 5 stars

They lure you in with unrealistic values

They lure you in with above market valuations, then scam you out of 20% of the gross value of the home.

They told me for 2 years my home was worth $375,000. I finally took nearly 150 photos and they came back telling me to sell it for $300,000. Wow, huge difference, so you mislead me to get this far.

They then said if I sold it for $330,000 I wouldn't get back but $259,000! They basically take/keep 20% of the gross for themselves, a real estate agent would keep 6%. They lie about the fees, they have a "listing fee" -- an agent would cover that and even lose money if the house doesn't sell - you don't pay that (it's part of their commission).

So basically YOU have to pay the costs for THEM to sell it, on top of a commission, on top of all fees, while not being able to negotiate the price or conditions of the sale yourself.

Even better, say you've agreed to go from $375,000 to now $259,000 - a major change in what you'd take home. Guess what, you have an offer in writing, you are going to sign legal documents that say you cannot back out moving forward -- now they want to do a final inspection of the home. Which, in reality, they actually have NO RIGHT TO, because they are paying cash and you do not have to do - they already gave you an offer, in writing.

Technically they have to be held to that amount, but they cannot be held accountable, so just be warned. You're better off avoiding them or going elsewhere. They do "progressive disclosure" -- you only are told how it works as you go - so you are hidden from the truth always.

I waited 2 weeks for someone to call me to explain the offer. He lied to me, he was rude, lacked basic phone skills and insulted me right away. The company said he was a local expert, he said he's not even in my state, can't be held accountable for his job or his company or anything - just that I should accept a bad offer and move on with it.

Nope.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Opendoor experience.

They were easy to locate and stood out in the beginning to better at business than their competitors. The process was manageable and easy to follow. I am satisfied with their cooperation.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Sold my investment house to Opendoor Highly Recommended!

I recently sold my remote investment property to Opendoor, and overall, I had a great experience. While the offer was a little lower than what I might have received selling the traditional way, the convenience, speed, and certainty of the process made it well worth it for me.

Andrea Bilducea was professional, responsive, and helpful throughout the entire process. She kept me informed, answered my questions promptly, and made what could have been a stressful long-distance transaction very straightforward.

The process was simple, there were no showings or staging to deal with, and I appreciated knowing exactly what to expect and being able to close on a predictable timeline.

I would highly recommend Opendoor to anyone who values convenience and certainty when selling a home, and I especially recommend Andrea Bilducea for her professionalism and excellent communication.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Great offer

Great offer, their competitors warned of last minute changes but I did not experience that. I would give them a serious look!

30 July 2026
Unprompted review
Rated 5 out of 5 stars

It's very convenient and fast

It's very convenient and fast. I sold in 30 days innstead of 3-6 months to sell the old fashion way.
The difference for my sale
Open door offered 90k in profit ,30 days sold.
Real estate 93k in profit 3-6 months to sell
I chose convenience and at the end saved more. Thank you Open door

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Opendoor was very professional

Opendoor was very professional from the first call I made to them to the day I closed on the property. They operate as a well oiled machine. I also think that they made me a good offer for my house. I am well pleased with working with them.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

streamline process

streamline process, very fair offer, different from experience in a good way. the companies strengths are its weakness, but not really. if you do not need hand holding for every step this is the perfect vehicle.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Quick, Easy, Fair, Totally Recommend.

The HASSLE(S) of selling on the open market today, including the unknown waiting, for an interested buyer, were all essentially eliminated. I had, and I suggest, a realtor come in first with a market analysis of my house and the surrounding area so I knew in advance where my market price range was (based on good data, not just my own research). Opendoor came in a bit below that, but it within a range I was willing to accept to get out "instantly," as-is, and move on without the hassle of selling it myself or even with a traditional real estate agent. Bottom line: Quick, easy, fair, only positive feedback. If you need out fast with a fair and easy process, trust/use Opendoor.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Easy Process

Very easy to work with. Everyone was responsive and helpful. I've sold a few houses over the years and this was the easiest house selling I've ever had.

7 August 2026
Unprompted review
Rated 4 out of 5 stars

Room for improvement

OpenDoor is great (except for their new exorbitant 10ish% fee, up from the original 5%). No showings, no realtors, quick closing, as promised.

OpenDoor’s vendors/partners, however, are not-so-great, in my experience. First, Inspectify, the company that does OpenDoor’s inspections, is disorganized, unreliable, and unresponsive. Secondly, the title company that OpenDoor uses, First Title & Escrow (Plano, Texas), isn’t the best. For one, they made me do some of the legwork that they should have done themselves (contact my HOA on their behalf, secure a copy of CC&Rs, fulfill other random requests). Then, twenty-four hours after closing, I had to throw a bit of a fit to get them to release my funds. My advice: copy your assigned OpenDoor rep on all emails with their vendors.

1 July 2026
Unprompted review

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