Enrolment was quick & painless given I only had my 30 minute lunch break to make this happen! Samantha Parker was on point & answered my question with clarity!
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About Open Colleges
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Our world-class online learning platform, OpenSpace, gives you the freedom and flexibility to study whenever you want, wherever you are. This means you can fit your study around your life’s other commitments, and work towards your qualification in your own time.
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300 Elizabeth Street, 2000, Sydney, Australia
- 1300 365 137
- Marketing@opencolleges.edu.au
- opencolleges.edu.au
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Enrolment process
Sean was very helpful with my enrolment and made the process very easy. He answered all my queries in a friendly and professional manner. Great customer service.
Samantha from open colleges was really…
Samantha from open colleges was really helpful with the application process. I had multiple phone calls with Samantha, with each phone call Samantha was patient and attentive which made the process much easier.
Nicole was lovely. Happily commenced enrolment.
In my search for a course provider for the Cert III in Individual Support, I was assisted by Nicole from OpenColleges. Nicole was very helpful, polite and patient. As I spoke with her on the phone, she was very easy to talk to and efficiently guided me through the enrollment process, giving me a lot of clarity about the program and unique learning platform. She was able to answer all of my questions and made my experience with OpenColleges the best among the various providers I inquired with this month. I'm very excited to start my course and appreciate the assistance from Nicole!
Daniel from enrollment
Daniel Acland was very helpful in helping me to understand the differences in courses and course providers. He ensured I made the right decision based on my circumstances and needs while also going out of his way to ensure I was confident in my decision. I gained a clear understanding of the course I was enrolling in.
Cert II in Horticulture
After my initial online enquiry into studying the Certificate III course in Horticulture, Phyllis (an Education Consultant with Open Colleges) provided me with comprehensive information about both the Certificate II and III courses during a follow-up phone call. She gave me a clear outline of the benefits and expectations of each course, also providing clarity on study/work placement requirements and payment options. She also understood and reflected my passion for plants and gardening, which I appreciated.
Efficient and knowledgeable
I had a great experience speaking with Ke, who was extremely efficient and knowledgeable in guiding me through the course details, payment options and enrolment process. They explained everything clearly, answered all my questions with confidence, and made the entire process quick and stress-free. I really appreciated their professionalism and helpful approach.
Sean explained everything
Sean explained everything in great detail and answered any of silly questions i had
Very clear in the processing of…
Very clear in the processing of explaining the course.
Enrolment was quick & painless given I…
Enrolment was quick & painless given I only had my 30 minute lunch break to make this happen! Samantha Parker was on point & answered my question with clarity!
Nicole was very friendly and helpful…
Nicole was very friendly and helpful throughout the whole process from my enquiry to enrolment. She made sure i understood everything and never made me feel like just a customer.
Daniel was super helpful in enrolling to my course
Daniel was a great help with making my decision to study with Open Colleges, as well as making the onboarding experience really clear and easy. I appreciated his willingness to take the time to answer any questions I had.
Big thanks to Daniel Acland for helping…
Big thanks to Daniel Acland for helping me get enrolled! He was incredibly helpful and made sure I had everything I needed to get started, It’s a relief to have such good guidance when taking the next step in my new adventure . Highly recommend!
Andreas was really helpful
Andreas was really helpful and efficient. He provided amazing service and answered all the questions I had with a professional manner. Highly recommend him.
Great help
Ke was wonderful to speak with in regards to starting my enrolment. Helpful and informative, leaving the ball in my court to properly think theough the big decision of signing up for my further studies. I truly appreciate his patience and assistance
Ke was very helpful with my enrollment
Ke was very helpful with my enrollment
Anjum made the experience seamless and…
Anjum made the experience seamless and easy to follow and understand. And very polite, as well.
Course QA underdone
It was pretty obvious that this new course had not been thoroughly QA'd. Several incorrect references which the OC team were advised. In addition, for each video upload there should me a maximum file size - these varied across the course. I ended up buying a video editor to enable me to cut-down videos to meet the upload size restrictions.
Structurally, there was insufficient information about the overall program - especially the Workplace activities. The work load and types of required assessments of the 2 - part assessment was inadequately defined. 23 separate assessments, requiring over 40 videos was a "hidden gem" ... not. My supervisor was not impressed at how much work they had to do to enable me to complete the assessments.
Too much repetition re PPE - it must have been re-assessed many times - this meant there was less factual content especially re propagation and care for different types of plants. e.g. I wouldn't have learned how to prune a rose bush - and, from this course, I should have learned this technique.
Positive Experience
I spoke to Rosa Leone about the Accounts and Bookkeeping course and she was very knowledgeable and helpful. She answered all my questions clearly without hesitation and she was friendly and positive throughout the conversation. She didn’t rush or pressure me into anything and when I said I wanted time to think about it she respected that and followed up the next day.
So far my experience with Open Colleges is positive and I would recommend them to everyone.
Customer service
When I spoke to Ke, he was very obliged to give me all the information I had asked and was willing to provide me with additional help to get me through the process. Having my mind set at ease, helped me to make the best decision
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