OpenArt  Reviews 549

Response was not only quick but able to provide satisfactory solutions while maintaining professionalism

Had an unexpected charge on my account due to an auto-renewal I wasn't aware of. I contacted support and Melissa handled it quickly and professionally — full refund processed the same day. Great customer service experience. The platform itself is very powerful for AI image generation.

Very quick and effective response to solve the issue. Thank you Team OpenArt.

They took care of an issue I had right away.

The representative replied in a timely manner, was very helpfull and my issue was resolved.

Made a mistake to buy the discounted annual subs, it doesn't deliver what it promises, doesn't follow the prompt fully, so you end up repeating them and loosing credits, endgame for them is to make you but more credit. feel scammed!

I was having some trouble signing in to OpenArt, but my email was answered right away and the problem was cleared up- seems i have to log in through discord. In any case it is a great platform.

I cancelled my OpenArt subscription manually through my account, and my dashboard showed “Current Plan: Free” and “Credits Pack: 0 pack.” Despite this, I was charged $56 again on May 8. Support acknowledged that my dashboard showed conflicting subscription information due to an error on their side, but they still have not refunded the charge. Even after support said auto-renewal was cancelled, my account still showed a future monthly credit refill date. I have asked multiple times for a refund and have not received a clear resolution.

prompt response，patient and helpful throughout the process. I really appreciate

Customer service was very professional and helpful! Thank you

OpenArt is a great platform. Although I am a new user, when I had an issue with a video not rendering, the team at OpenArt resolved my issue ASAP. I have been in the industry of audio/video for over 20 years, and I am glad to have found the OpenArt platform!

You can't stop them debiting credit card.even if your on a free plan and close your account. total scam . Beware.. Credit card scam

the service provider was flexible with the situation when contacted directly for support

I received a prompt reply and the person was very kind and helpful.

I had an issue with my subscription renewal and was unexpectedly charged after thinking my plan had been cancelled. The OpenArt support team carefully reviewed my case, explained what happened, processed a refund as a goodwill gesture, and permanently cancelled my subscription to prevent future charges. Melissa from the support team was professional, polite, and helpful throughout the process. I appreciate the quick resolution and clear communication.

Tool does not work at all.
You can't generate anything.
Absolute scam.
Customer support does not want to refund

The ai is topnotch, love the program all around great.

Friendly customer service!

The re are so many possibilities to create videos and lip sync on their website. Easy to use for beginners.

Quick response

They are great and very responsive. The platform was a little advanced for me and I don’t understand everything. I issued a refund and they got it to me the next day. So even if you don’t like it, your safe!