Ordered on the 7th May and still have not received product, money back or any indication of delivery. Customer service does not exist. Literally put a bad taste in my mouth about buying this again.
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To date - ordered products, Still not delivered (Mid-Feb_Order) Multiple attempts to Reach out with no response (hello"at"oomf-foods.com) & Contact US @ www.oomf-foods Note: Package Delivered... See more
Excellent quality product. Nice subtle flavours. Great shelf life on consumables. Quick, efficient delivery. Helps make it easier to get that protein in each day.
I absolutely love this product so handy to have for when I’m far too busy and on the go. It’s extremely tasty and very filling. Excellent delivery service simply cannot beat quality product and... See more
Company details
Written by the company
Our mission is to help people improve their physical microbiome and, in turn, their general health & mental state. Whether entrepreneur, gym goer or someone who likes looking after their body, we’re working to create better protein and gut health products that meet your needs.
Contact info
7 Scotia Close, NN47HR, Northampton, United Kingdom
- hello@oomf-foods.com
- oomf-foods.com
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Shocking lack of customer service...
Ordered on the 7th May and still have not received product, money back or any indication of delivery. Customer service does not exist. Literally put a bad taste in my mouth about buying this again.
Haven't recieved my order
Haven't recieved my order, haven't recieved any correspondence as to why, feel really disgusted as saw it from a celebrity on Instagram, so totally let down!
Not delivered this month.
Avoid!!! Zero customer service.
Placed order on the 01/05/2022 payment was taken and I've had zero correspondence since tried contacting their customer service multiple times now and haven't heard anything back, now having to chase abrefund through paypal, terrible service will not be using again, disappointing after having positive experiences before this order.
No Order, No Response
Payment was taken for an order nearly two weeks ago but I have not received an update, order page still says processing. I have emailed for an update but not received a reply.
My last order was not sent due to 1…
My last order was not sent due to 1 flavour being out of stock. This was not communicated to me. I had to chase up days after it should of arrived. Customer service was rude, un apologetic and dismissal of the problem. I now use another product. This is over priced.
Best tasting porridge pot out there
Best tasting porridge pot out there and quick delivery. Fact it’s got loads of protein a bonus, tastes way better than Quaker etc.
Non delivery\ No Responce
To date - ordered products, Still not delivered (Mid-Feb_Order)
Multiple attempts to Reach out with no response (hello"at"oomf-foods.com) & Contact US @ www.oomf-foods
Note: Package Delivered (Mid March) with wrong order ID & not what ordered ( highlighted this point in my contact attempts )
Above review is based on my last order ( only ) & customer experience - Oomf- Foods is a\have solid product(s)\ and I have had Successful (multiple) Deliveries previous
Great product has helped to reduce…
Great product has helped to reduce inches around my waist. I will continue to eat for life. So not a fad product and real liege time change.
Would appreciate a reusable container too
Delicious filling porridge which was…
Delicious filling porridge which was easy to order and arrived as expected.
Excellent quality product
Excellent quality product. Nice subtle flavours. Great shelf life on consumables. Quick, efficient delivery.
Helps make it easier to get that protein in each day.
Thank you for providing such an…
Thank you for providing such an excellent product- love it!
Great product
Great product, quick delivery but would just like the opportunity to get items for a slightly cheaper price!
Great taste and great service
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