Onyxodds Reviews 143

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 148 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, noting the quick and helpful responses from the support team. Many people appreciate the smooth and user-friendly experience with the app, finding it easy to navigate and use. The response times for support inquiries are consistently praised as fast, and the overall app performance is seen as very good. However, some people were dissatisfied with occasional lagging issues within the app, which could interrupt their experience. A few other people also felt that their accounts were suspended without clear reasons, leading to concerns about accessing their funds and receiving adequate support.

What people talk about most

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

Payment

Customers consistently note ambiguous experiences with payment. While some reviewers report fast payouts,... See more

User experience

Customers had positive experiences with the user experience. Many reviewers praise the app's ease of use,... See more

Response time

Clients share positive opinions on response times. Many customers praise the quick responses from support... See more

Application

Reviewers mention positive feedback about the app, with many praising its user-friendly interface, ease of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ive been on Onyx for about 8 months now. Overall, I don't have any major complaints. Sometimes the platform lags a little, but with them being a new company and working out some kinks, it is highly un... See more

Rated 4 out of 5 stars

Very good first time deposit bonus… Very good first time deposit bonus here! I’m not sure what these other reviews are talking about………..I’ve redeemed with no issues and have received funds ve... See more

Rated 4 out of 5 stars

I didnt give it a five because it doesnt have game logs or stats like other dfs apps do. Also unfortunately it lags at times but OTHERWISE it is a super amazing dfs app! The odds are usually very good... See more

Rated 4 out of 5 stars

Pretty good so far! Only did 4/5 because sometimes when I’m trying to put a play together, it’ll just disappear or close out and make me restart. Other than that, it has been an amazing experience! Th... See more



Contact info

3.9

Great

TrustScore 4 out of 5

143 reviews

5-star
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1-star

Replied to 10% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

I just had a few quick questions

I just had a few quick questions. So I reached out to support by Email and Justin was very professional and he responded back in a very timely manner. I appreciate it so much. I am in customer service as well and this type of response goes far when clients feel like they have some kind of access to you.

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Tried to collect from two wins($24.30)

Tried to collect from two wins($24.30), couldn't withdraw & they closed my account.
They wouldn't even return my 10 bucks. I had almost $50 in Onyx money. All I did is try to redeem to get some gas money. There's many other apps, I would use besides this one.
Steer clear, you're not going to be able to withdraw funds. Horrible customer service: (

11 May 2026
Unprompted review
Rated 5 out of 5 stars

They do paid it just take like one or two weeks Max.

They paid me....everyone I gave them one Star. Today they paid me. It just take one or two weeks Max. Trust me they Will pay you as long as you ARE sending emails AND been on top of it. Do it every two or three DAYS don't over do it. They Will pay you 💯😭 I love you onyxodds I'm so sorry lmfao

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Great App Great Customer Service

Have been using Onyx for about a week now. Its a great app with very great customer support. I had one small issue, so I reached out to their support team and they responded within minutes and resolved the issue! Also very kind which goes a long way.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing - Well put together app.

Customer service is always ready to help and everything about ONYX is fair and just right.

Thank you ONYX for a well put together system

28 April 2026
Unprompted review
Rated 5 out of 5 stars

I have been enjoying Onyxodds

I have been enjoying Onyxodds. Even when they make a mistake they are very responsive via email and that is a true sign of customer service and I respect that. The setup is easy to navigate and they upgrade fast to continue growing as a sports betting app.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

I have used just about every sports…

I have used just about every sports platform you can and I must say Onyxodds has definitely been my favorite. Unlike a lot of platforms that will take away your cash out when your parlay starts to win these guys don’t. And there services are very fast from when you need help to when you are doing a redeem every thing works smoothly. This will be the only platform that I use from here on out. LETS GO ONYX!!!

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Great support and very helpful

Support responds super quick through various messages. Was able to fix my issue so quickly across 6 emails back and forth while other companies may have taken atleast a day. They keep it simple yet very effective.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

This app is the best !

Been using this app for a couple of months and it just has to be the best app out right now . Where I’m from I can’t use FanDuel or DraftKings but Onyx is the only app out that comes close to either one of them. I recommend this app to everyone

15 April 2026
Unprompted review
Rated 5 out of 5 stars

From the heart I love onyx odds

Honestly this is completely from the heart onyx odds has got to be one of the best betting platforms I’ve ever used in my betting career it has one of the beds odds I’ve ever seen such a big variety an also a bunch of minigames.

14 April 2026
Unprompted review
Rated 4 out of 5 stars

Pretty cool app

It’s a good app to bet on with very good payouts. Sometimes the app seems to lag or log you out unexpectedly but other than that I like it. Being able to alt lines is one of my favorite things about the platform.

14 April 2026
Unprompted review

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