It was very easy to use the garden waste collection service. Payment was made online, bags delivered to my house then very easy to book collection online once the bags were filled. Excellent, quick an... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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I have been using onward waste since lockdown . I find them very good ,I can't always get my bin curbside but after phoning and explaining why they collected it from behind the hedge. I also like t... See more
I lost my husband 4 years ago. My garden became my saviour. I was able to arrange pots plants etc. You have helped more than you know by providing garden bags and pick them up. These days it's not alw... See more
When I had to choose between The Council collection and Onward, I was fed up with the constant price increases put in place by the council, so I tried the cheaper option. From the start, I was impress... See more
Company details
Contact info
Isle of Wight, United Kingdom
- 01983 632205
- info@onwardwaste.co.uk
- onwardwaste.co.uk
4.8
Excellent
749 reviews
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This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Always pick the waste up on time
Always pick the waste up on time, always empty it thoroughly, and put the bin back in the right place.
18 September 2025
Customer service is excellent
Customer service is excellent. Wonderful service . Onward waste is truly outstanding. Well done to all.
17 September 2025
Great service
The people that collect the garden waste go the extra mile and do a good job!
10 September 2025
Very good clear up any mess you hey…
Very good clear up any mess you hey make. I do think it is too expensive for disabled and pensioners we have to pay to get them gilled
11 September 2025
Adaptable and reliable
Adaptable and reliable. They have been kind and helpful to my age related problems.
27 August 2025
Excellent service
Onward Waste are excellent. Trying to deal with our local council is a nightmare, with a website that takes you round in circles but with Onward Waste you can find your way around easily or just email them and the fabulous Danni will sort it all out for you. Highly recommend.
21 August 2025
Very efficient ordering came when you
Very efficient ordering came when you said. Would highly recommend.
14 August 2025
Come on the date they say and empty the…
Come on the date they say and empty the green waste every time excellent service thank you
11 August 2025
Very Happy with the service Onward…
Very Happy with the service Onward Waste provides! Thank you
6 May 2025
Helpful collection team
1 August 2025
The garden waste bin is a better option…
The garden waste bin is a better option for us as during windy weather we lost x2 garden bags that we had to replace.
The bin is large and sturdy.
25 July 2025
Reliable collections
24 July 2025
Ideal being able to fill the sacks at…
Ideal being able to fill the sacks at my leisure and a simple phone call and they are collected. No storage of a large bin and paying for a large bin when not needed.
3 July 2025
Excellent service
30 September 2025
Excellent Service.
The choice of 3 bags is really useful as we have a varied amount of garden waste over the year.
The pick up time is very early and helpful to us as pick up day is also the Council's bin day so it clears the pavement in time for that.
The pick up has saved us using the household waste centre several times a year..which we find stressful.
23 September 2025
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