ON THAT ASS Reviews 77,801

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the high quality of the products, often highlighting the durability and comfortable fit of the boxer shorts. Many appreciate the unique and fun designs, finding them appealing and well-made. Reviewers also often mention the softness of the material and the overall pleasant wearing experience. However, some people were dissatisfied with aspects of the product, particularly the sizing, with some finding them too tight or inconsistent. A significant number of customers also expressed strong negative sentiments regarding the subscription and cancellation process, citing issues with unexpected charges and difficulties canceling. Billing discrepancies, such as charges after cancellation or for products not received, were also frequently mentioned.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers praise the quality, fit, and comfort of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the exceptional quality... See more

Subscription

Clients share negative opinions on subscription. Many reviewers report that canceling their subscription is... See more

Payment

Consumers find payment to be a source of significant dissatisfaction. Many reviewers report being charged for... See more

Cancellation

Customers had negative experiences with cancellation. Many reviewers report difficulties canceling... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Don’t get me wrong, the boxer shorts are great,the problem lies in the loyalty shop,it is an absolute joke,there is never anything worth while in stock and you can’t contact them to ask or complain.as... See more

Company replied

Rated 3 out of 5 stars

I really like the socks and boxers. However, the quality of both has declined significantly; the fabric of the boxers is quite different from what it used to be and the prints fade quickly. The size... See more

Company replied

Rated 3 out of 5 stars

The quality is exceptional but the size isn't. I always have large and these have been sent as large but they do not fit me. Otherwise I love them

Company replied

Rated 4 out of 5 stars

The boxers fit well and the design is the least garish of the non-plain ones. I've cancelled my membership as they don't have a fly which I personally prefer and that isn't made clear in the product d... See more

Company replied


Company details

  1. Men's Clothing Store

Written by the company

ON THAT ASS is a boxer shorts subscription service for anyone who doesn't want to wear boring boxer shorts anymore. Every month we deliver a brand new pair of boxer shorts with unique design to our members.


Contact info

3.2

Average

TrustScore 3 out of 5

78K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I’ve had a membership for over a year…

I’ve had a membership for over a year now, and I genuinely enjoy growing my collection. Every new pair keeps the same high standard — great-quality fabric, strong construction, and comfort that never disappoints.
If I were to suggest anything, it would be a slightly more contoured or cut-out design in the key areas to make them even more comfortable.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

The boxers genuinely feel amazing

The boxers genuinely feel amazing. I ordered the first free pair thinking, great free pair of boxers. Planning to cancel after they showed up. But i now own 8 pairs and they are the only boxers i will wear now.

25 April 2026
Unprompted review
Rated 3 out of 5 stars

I haven't found another brand that fits…

I haven't found another brand that fits so comfortably. Most designs are okay, but some, like what they send every Halloween, I am really not happy with. I would prefer to be able to choose from a selection of designs every month. That would make me consider them a 10/10. Once a pair was not delivered, and they sent a new one out with no problem at all, so the service is also of a high standard.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

These are for my son

These are for my son, he absolutely loves them. He says they are so comfy and are a perfect fit. He does a football scholarship and theses boxers are the only onlys he wears because all others are not good for sports. He loves the design surprises every month and we also are subscribed to the matching socks which are I have been told the best socks. All in all he loves on that ass

17 April 2026
Unprompted review
Rated 5 out of 5 stars

The best boxers in my closet

The best boxers in my closet.
Best quality and so comfortable

25 April 2026
Unprompted review
ON THAT ASS logo

Reply from ON THAT ASS

Hi Daniel,

Thank you for your review!

We’re really happy to hear that our Boxershorts are the best in your closet and that you’re enjoying the quality and comfort.

We really appreciate your support. 🧡

Kind regards,
India | Team ON THAT ASS

Rated 5 out of 5 stars

The best of all

25 April 2026
Unprompted review
ON THAT ASS logo

Reply from ON THAT ASS

Hi Tenyo,

Thank you for your review!

We’re really happy to hear that you consider us the best of all 😊

We really appreciate your support.

Kind regards,
India | Team ON THAT ASS

Rated 4 out of 5 stars

I’ve had about 14 pairs of pants from…

I’ve had about 14 pairs of pants from on that ASS . I have had just 2 pairs that have let me down 1 had a ripped at the waste band and the other at the seam otherwise they are a very good

25 April 2026
Unprompted review
ON THAT ASS logo

Reply from ON THAT ASS

Hi John,

Thank you for your review!

We’re really happy to hear that you’re generally satisfied with your Boxershorts and have had a good experience with most of them. We’re sorry to hear that two pairs had issues with the waistband and seam, that’s not the quality we aim for.

We’ve also sent you an email so we can look into this further and see what we can do for you.

We really appreciate you taking the time to share your feedback and your continued support.

Kind regards,
India | Team ON THAT ASS

Rated 4 out of 5 stars

Great design, not so great quality

Love the designs, love the fit but disappointed at how quickly they fade. My biggest issue though was how quickly they shredded in the perineum area. I’ve had to scrap 3 pairs already within a few months simply because they’ve worn thin & a hole has formed.

25 April 2026
Unprompted review
ON THAT ASS logo

Reply from ON THAT ASS

Hi Mark,

Thank you for your review and for sharing your honest feedback.

We’re really happy to hear that you love the designs and fit, but we’re very sorry to hear about the issues with fading. That’s definitely not the quality we aim to deliver, and we understand how frustrating this must be.

We’d like to look into this with you and see what we can do to help. We’ve also sent you a message via Trustpilot so we can follow this up properly.

Thanks again for taking the time to let us know.

Kind regards,
India | Team ON THAT ASS

Rated 5 out of 5 stars

Brilliant fit perfectly no chafing…

Brilliant fit perfectly no chafing fresh clean designs perfect with the socks don't sweat and no elastic mark on my legs

15 April 2026
Unprompted review
ON THAT ASS logo

Reply from ON THAT ASS

Hi Richard,

Thank you for your review!

We’re really happy to hear that you’re satisfied with the fit and comfort, and that you’re enjoying the fresh designs together with the Socks. Great to know there’s no chafing or elastic marks and that they feel comfortable throughout the day.

We really appreciate your support. 🧡

Kind regards,
India | Team ON THAT ASS

Rated 3 out of 5 stars

Ok overall

Really nice and comfortable, the fit is brilliant, but after two washes, the colour has faded and they look really washed out and tired. Shame really, as thy are really up there with my CK’s

25 April 2026
Unprompted review
ON THAT ASS logo

Reply from ON THAT ASS

Hi Jimmy,

Thank you for your review and honest feedback!

We’re really happy to hear that you like the comfort and fit. We’re sorry to hear that the colour has faded after washing, that’s definitely not the experience we want.

Could you let us know if you’ve been following the washing instructions? If needed, we’re also happy to send them to you so you can help keep the quality of your items at its best.

We’ve also sent you a message via Trustpilot so we can look into this with you properly.

Thanks again for taking the time to share your experience.
Kind regards,

India | Team ON THAT ASS

Rated 4 out of 5 stars

The shorts are very good

The shirts are very good. I think the designs are so unique that no other company can compete.

1 April 2026
Unprompted review
ON THAT ASS logo

Reply from ON THAT ASS

Hi Christian,

Thank you for your review!

We’re really happy to hear that you like the quality and that you find the designs so unique. It means a lot to us that you see them as something special. 🧡

We really appreciate your support.

Kind regards,
India | Team ON THAT ASS

Rated 3 out of 5 stars

The boxers look great, but lack quality

The boxers look great, fit great. I wear them all, everyday a new look. But the quality is a bit disappointing. I find that they loose their colors a bit to easy after a few washes. Also and that’s my major dissatisfaction, the stitching also comes off a bit too easily. Because of the subscription I throw those away right away. But for the price that I’m paying I expect better.

25 April 2026
Unprompted review
ON THAT ASS logo

Reply from ON THAT ASS

Hi Bryan,

Thank you for your honest review and feedback.

We’re sorry to hear about the issues you’ve experienced with the colour fading and stitching coming loose. That’s definitely not the quality we aim to deliver, and we understand your frustration.

We’d like to get in touch with you directly to see what we can do for you and find a suitable solution. We’ve also sent you an email via Trustpilot so we can follow this up properly with you.

Thanks again for taking the time to share your experience with us. 🧡

Kind regards,
India | Team ON THAT ASS

Rated 5 out of 5 stars

Absolutely unique and amazing designs

Absolutely unique and amazing designs

21 April 2026
Unprompted review
ON THAT ASS logo

Reply from ON THAT ASS

Hi,

Thank you for your review!

We’re really happy to hear that you love the unique and amazing designs.

We really appreciate your support. 🧡

Kind regards,
India | Team ON THAT ASS

Rated 5 out of 5 stars

My name is Kate

My name is Kate, they were so quick to respond and so helpfull and understanding which means allot especially with these online shops and subscriptions.

It truly gives me comfort knowing they is helpfull people out there.

Lots of love

Kate

25 April 2026
Unprompted review
ON THAT ASS logo

Reply from ON THAT ASS

Hi Kate,

Thank you for your kind review!

We’re really happy to hear that you felt helped and understood, especially when it comes to online shopping and subscriptions. It means a lot to us that this gave you some comfort.

We really appreciate your love and support. 🧡

Kind regards,
India | Team ON THAT ASS

Rated 5 out of 5 stars

Quality and style

Cool designs in many different styles, a d great quality, both for boxers and socks. I have even taken subscriptions for both the regular (for winter) and the sneaker (for summer) socks 😁

25 April 2026
Unprompted review
ON THAT ASS logo

Reply from ON THAT ASS

Hi Fred,

Thank you for your review!

We’re really happy to hear that you enjoy the variety of designs and the quality of both our Boxershorts and Socks. Great to see you’ve even chosen both the Regular and Sneaker Socks for different seasons.

We really appreciate your support. 🧡

Kind regards,
India | Team ON THAT ASS

Rated 5 out of 5 stars

Excellent quality ,comfortable,a sound…

Excellent quality ,comfortable,a sound purchase.

25 April 2026
Unprompted review
ON THAT ASS logo

Reply from ON THAT ASS

Hi Stuart,

Thank you for your review!

We’re really happy to hear that you’re satisfied with the quality and comfort, and that you consider it a great purchase! 🧡

We really appreciate your support.

Kind regards,
India | Team ON THAT ASS

Rated 5 out of 5 stars

Good quality merchandise

Really quick delivery.
Super comfy when on and cant fault them at all.

17 April 2026
Unprompted review
ON THAT ASS logo

Reply from ON THAT ASS

Hi Stephen,

Thank you for your review!

We’re really happy to hear that you’re satisfied with the quick delivery and that the Boxershorts are so comfortable to wear. Great to know you can’t fault them at all!

We really appreciate your support.

Kind regards,
India | Team ON THAT ASS

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