As an Amazon flex worker in Australia, my Onsi account was accidentally set up in UK. Thus I am unable to access any deals for Australia user. I reached their customer service team to get help and Mat... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was having problem trying to purchase the Coles’ gift voucher. Katrina told me it’s due to my bank system not able to accept confirmation from Onsi’s end. But she follow up with the issue and... See more
I gained access to Onsi through a partnership with Amazon Flex. I use the platform to get vouchers, which I mainly use for my grocery shopping at retail stores. One day, I encountered an error wh... See more
I was dealing with Katrina and she came back to me within a few hours of sending the email and addresed every issue, she seemed very helpful and made me feel like nothing was to much trouble! I haven'... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
i am very satisfied with Onsi❤️
Good communication
Good communication and on time withdrawal I love it
Had an issue with payments coming from…
Had an issue with payments coming from one of the food app and reached out to Onsi and they were quick to resolve it. Very happy with the outcome and customer service they provided
Decent.
Onsi has good customer support. The policy I have for food delivery is great. Just wish they covered purchase for vehicle cover.
Helped just eat find my courier account, which was not great on their part.
The rewards look good but I wonder if that is at the price of earnings and they could do something else more specific like collaborations and discounts for things we need for our job such as locks, wearable tech or even open uni discount et cetera.
Answered my email within and hour ☺️
Answered my email within and hour ☺️
I had a query and it was answered…
I had a query and it was answered quickly and clearly by Matt.
Easy and earlu access to your payment.
Discounts
Very very good getting discounts for many retailers. Saving money 💰 I recommend to have onsi every one from the working partner. Thanks
Customer Service is very patient in…
Customer Service is very patient in solving my issue. She follow up with me and solve my issue in a timely manner. Thumbs up to the customer service and team
Friendly and quick at replying to…
Friendly and quick at replying to queries
I have really a good experience overall…
I have really a good experience overall with onsi and am so glad that
I have come to right place
Quick response and offered more…Onsi. Customer services
Quick response and offered more information if needed. Very happy
A beautiful experience with very good…
A beautiful experience with very good people, congratulations to the team!
Onsi fuel card is useless.
I just got my Onsi fuel card, which stated that it works everywhere, but it's useless. It didn't work anywhere. Every time I try to pay with the card, it says "invalid card" or just doesn't work. Now my money is stuck on the Onsi fuel card portal. It seems like it's just a trap.
Mark Davies
To be getting paid while I am. On the sick. Fantastic. It makes a difference when you are self played
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








