Fantastic service. Dr Merola is one of the best consultants to treat my daughter and the care and management has helped her move forward and take positive steps towards a brighter future.
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I can't recommend Dr. Merola highly enough. He has been incredibly supportive, compassionate and professional throughout my 7 month journey, from helping me during a mental health crisis to guiding... See more
Company replied
I had a really positive experience with Online Psychiatry. The session felt well organised and easy to book, and my psychiatrist patiently listened to me and didnt rush. She explained things clearly... See more
Company replied
Really great practice - Dr Merola was such a help for our teenage son, in a very difficult time when accessing NHS services is impossible. Also Elena who is lovely PA too who was always a pleasure to... See more
Company replied
Company details
Written by the company
Online Psychiatry is a leading UK-based online mental health clinic providing expert psychiatric assessments, diagnosis, treatment, and ongoing support for adults, children, and adolescents across the United Kingdom. Our mission is to make high-quality mental healthcare accessible, convenient, and compassionate, regardless of where our patients live. Our team consists of GMC-registered consultant psychiatrists and accredited mental health professionals with extensive experience in diagnosing and treating a wide range of conditions, including ADHD, Autism Spectrum Disorder (ASD), anxiety disorders, depression, mood disorders, trauma-related conditions, OCD, eating disorders, and other complex mental health concerns. Every assessment and treatment plan is tailored to the individual and follows evidence-based clinical guidelines, including NICE recommendations. At Online Psychiatry, we understand that accessing mental healthcare can sometimes feel overwhelming. That's why we offer secure and confidential video consultations, allowing patients to receive specialist support from the comfort and privacy of their own homes. Our streamlined online booking system and rapid appointment availability help patients access care quickly, with many appointments available within 24–48 hours. We provide comprehensive ADHD and ASD assessments, general psychiatric evaluations, medication management, psychotherapy, follow-up care, and second opinions. Our clinicians work collaboratively with patients to develop personalised treatment plans that support long-term wellbeing and positive mental health outcomes.
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4.7
Excellent
39 reviews
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Replied to 100% of negative reviews
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Great sessions she helped me a lot!
9 July 2026
Unprompted review
Reply from Online Psychiatry
We truly appreciate your review. Hearing that you had a positive experience is incredibly rewarding for our team.
I recently had an assessment with Dr
I recently had an assessment with Dr. Teresa Gomez. The assessment was thorough, professional, and conducted with great empathy. The report was comprehensive and arrived promptly. Thank you to Elena for making everything run so smoothly.
18 June 2026
Unprompted review
Reply from Online Psychiatry
We are grateful for your trust and appreciate you sharing your positive experience with others.
After struggling with OCD for years
After struggling with OCD for years, I finally sought help through Online Psychiatry. Dr. Merola was incredibly understanding and helped me feel hopeful about treatment. The entire process was efficient and well organised.
1 March 2026
Unprompted review
Reply from Online Psychiatry
We appreciate your wonderful feedback. It was a pleasure to support you, and we wish you every success and happiness moving forward.
The best psychiatrist
The best psychiatrist! They had availability the following day, and I was able to book an appointment. I felt reassured from the start. The psychiatrist really listened to me, and I felt understood.
7 May 2026
Unprompted review
Reply from Online Psychiatry
Your kind words mean so much to us. Thank you for taking the time to share your experience
Reply from Online Psychiatry
We greatly appreciate your positive feedback
I was nervous about seeking an…
I was nervous about seeking an assessment for my bipolar disorder, but Dr. Teresa immediately put me at ease. She explained every step of the assessment and discussed treatment options thoroughly. I couldn't have asked for better care.
1 May 2026
Unprompted review
Reply from Online Psychiatry
Your feedback truly makes our day. Thank you for taking the time to leave such a thoughtful review!
Excellent communication
Excellent communication, quick appointments and very experienced psychiatrists. I couldn't have asked for a better experience
11 July 2026
Unprompted review
Reply from Online Psychiatry
Thank you for your review. We strive to create a welcoming and supportive experience for everyone, and we're so pleased to hear your feedback.
Elena deserves special recognition for…
Elena deserves special recognition for always replying promptly and helping us navigate appointments and prescriptions. Her support made everything much less stressful.
22 June 2026
Unprompted review
Reply from Online Psychiatry
We sincerely appreciate your kind words.
Great exeprience
10 June 2026
Unprompted review
Reply from Online Psychiatry
Thank you for trusting us and sharing your feedback
Dr. Claudia Aymerich
Dr. Claudia Aymerich was exceptional during my anxiety assessment. She listened carefully, explained everything clearly, and never made me feel rushed. I highly recommend Online Psychiatry.
10 July 2026
Unprompted review
Reply from Online Psychiatry
Thank you for your wonderful review. Knowing that you had a positive experience encourages our team to continue providing the best support possible
Excellent service from start to finish
Excellent service from start to finish. Elena answered all my questions quickly and helped arrange appointments around my work schedule. Dr. Claudia Aymerich was kind, patient, and extremely knowledgeable during my ADHD assessment.
10 July 2026
Unprompted review
Reply from Online Psychiatry
Thank you so much for your kind review. We're delighted to hear you had a positive experience.
Very professional service
Very professional service. The administration was excellent, with Elena responding promptly whenever I had questions.
18 June 2026
Unprompted review
Reply from Online Psychiatry
Thank you for taking the time to leave us a review. We're so pleased to hear you felt well-supported.
High recommend doctor Merola
High recommend doctor Merola! He was brilliant and really helped my mum.
7 July 2026
Reply from Online Psychiatry
Thank you very much for your positive feedback. We are glad that your mother received the care she deserves and we are happy our clinician made a meaningful difference in your lives.
Made to feel comfortable and at ease
7 July 2026
Reply from Online Psychiatry
Thanks so much for giving us a 5-star review. We are very happy you felt comfortable and at ease during your appointment. We try our best to make all our patients feel heard and understood.
Reply from Online Psychiatry
Thank you very much for your review. We are glad to read that you find our clinicians helpful and recommendable. We onboard clinicians who are not only fully qualified and GMC-registered but also warm and approachable.
Really great practice
Really great practice - Dr Merola was such a help for our teenage son, in a very difficult time when accessing NHS services is impossible. Also Elena who is lovely PA too who was always a pleasure to deal with.
7 July 2026
Reply from Online Psychiatry
Thank you very much for your positive feedback. We are happy your appointment went well and that our services were easy and helpful from start to end.
Amazing Experience!! Highly recommended!!
I had a really positive experience with Online Psychiatry. The session felt well organised and easy to book, and my psychiatrist patiently listened to me and didnt rush. She explained things clearly and calmly even though I was nervous a bit.
There were not technical glitcehs too which was good
7 July 2026
Reply from Online Psychiatry
Thank you very much for your positive feedback, we are very happy you had a good experience with our team and our clinician. We try our best to provide the best medical care possible.
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