Onlinefurnitureworld Reviews 

59
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Had a problem with assembly. Company sent a replacement chair overnight. Very satisfied with the way the company dealt with issue. George Mounsey

Rated 5 out of 5 stars

We had been searching for a computer desk for what seemed like weeks in the evenings. We came upon onlinefurniture but had some questions around delivery. Using their live chat facility, we were able... See more

Rated 5 out of 5 stars

Ordered a dining room suite - oval glass with solid oak legs and 4 chairs .. fantastic value for money .. Mike's customer service was great and kept in touch with delivery details.. The delivery was... See more

Rated 4 out of 5 stars

We had been looking for a corner oak computer desk for some time before finding what we thought was the perfect product at a good price at onlinefurnitureworld. As it turned out, the desk was not made... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Manufacturer
  4. Living Room Furniture Store

Information provided by various external sources

Online Furniture World supply quality ranges of solid oak, pine, mahogany, walnut, painted, indian furniture and rattan furniture with free* delivery and no minimum spend to the UK mainland at superb prices. Have a look at our quality furniture items and allow us to furnish your living room, bedroom, dining room and home office study.


Contact info

4.8

Excellent

TrustScore 5 out of 5

59 reviews

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No history of asking for reviews

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4.8

All reviews

(59)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Hassle Free Excellent Service

I bought a solid oak coffee table from online furniture world which i couldnt be more happy with. When I phoned the company with some questions before ordering, I received a very friendly and helpful service. The table was delivered on time and by a really friendly guy. Would certainly use this company again.

13 December 2011
Unprompted review
Rated 5 out of 5 stars

fantastic customer service

first experience of furniture buying online and could not ask for more. The customer service provided online and by phone was excellent.The furniture was also great. Will certainly recommend this site to others

5 December 2011
Unprompted review
Rated 5 out of 5 stars

Could not be bettered

I ordered a computer desk. From the point at which I ordered it when the online chat was available on a Sunday afternoon and I was able to get a question answered immediately to the point of delivery only a couple of weeks later the whole process was first class. I was advised at all stages, including advance offer of delivery time, confirmation, texts on the day of delivery to confirm exact time coming. And the product itself is superb. I have never had a better experience in online shopping and would most certainly shop here again and thoroughly recommend to others.

4 December 2011
Unprompted review
Rated 5 out of 5 stars

Great Quality

Ordered a dining room suite - oval glass with solid oak legs and 4 chairs .. fantastic value for money .. Mike's customer service was great and kept in touch with delivery details.. The delivery was within 2 weeks and when it arrived the guy (sorry didnt catch your name) was so helpful. Would definately recommend as quality is fantastic had my eye on the same suite in NEXT but was £500 more and not solid oak.

Will most definately be ordering future furniture purchases through onlinefurniture ... Thank you

1 December 2011
Unprompted review
Rated 5 out of 5 stars

Five Stars!

Found this company by sheer chance just browsing for a computer hideaway desk. Saw exactly what I wanted, placed the order, got regular updates and received the goods early, the desk and cd/dvd case are excellent quality, better than anything I've seen in the shops. Customer service is fantastic other companies could learn a great deal from onlinefurniture world. And special thanks to Roy the delivery man - he deserves a medal getting the goods into my apartment! I've now placed my second order for a sideboard (sorry in advance to the delivery man!) and will recommend this company to all my friends and family.

Karen

22 November 2011
Unprompted review
Rated 5 out of 5 stars

Fast delivery and customer service

Item, nest of tables, arrived the week we ordered, over and above the quoted 2 weeks AND to the different delivery address we specified after ordering. Excellent! Would buy from again

8 November 2011
Unprompted review
Rated 5 out of 5 stars

Online chat really Usefull

We had been searching for a computer desk for what seemed like weeks in the evenings. We came upon onlinefurniture but had some questions around delivery. Using their live chat facility, we were able to have questions answered - an excellent feature. We placed the order the next night and received the oak desk 9 days later. Terrific service!!

7 November 2011
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Bought a dining table and 4 chairs. Had a few problems with the delivery company but the customer service from onlinefurniture was excellent. They were very quick to deal with any issues and I am very happy with the item.

3 November 2011
Unprompted review
Rated 5 out of 5 stars

5 Star

Oak filing cabinet arrived, excellent quality. Would recommend.

3 November 2011
Unprompted review
Rated 5 out of 5 stars

Great Furniture

I purchased a television unit and coffee table. Delivery was brilliant. Customer service amazing and quality furniture excellent.
I would recommend Onlinefurniture world to everyone! Bravo!
Thank you

2 November 2011
Unprompted review
Rated 4 out of 5 stars

Overall good service!

Initial order confirmation could have been quicker had to contact company by telephone to get confirmation of order.However I was treated with courtesy and politeness.Furniture item is excellent quaity.The delivery driver was friendly and efficient,overall a pleasent experience.I would probably buy from this company again.

1 November 2011
Unprompted review
Rated 4 out of 5 stars

Very good, but could be excellent!

We ordered a hideaway computer desk and was expecting a 2 week delivery but had not heard from the company (hence the 4/5 rather than 5/5), so were beginning to get nervous.

However, upon contacting the company we were given clear details of the order progress to date. We then received regular updates as the order was despatched.

Once the item was delivered, which was extremely well packaged, the delivery guy was very helpful (despite being welcomed by my very friendly dog!).

The actual unit is very well made and is better quality than expected espcially the door construction.

Would recommend with no hesitation.

28 October 2011
Unprompted review
Rated 5 out of 5 stars

AMAZING !! TOP QUALITY !!

Absolutely start quality, i bought an oak table and chairs from Online Furniture World, and i couldn't be more happy with the service offered from their online sales team, and the product it's self - AMAZINGLY good value for money and i look forward to purchasing again soon !!

28 October 2011
Unprompted review
Rated 5 out of 5 stars

Excellent

The delivery of my shoe cupboard was on time and as promised. The quality of the furniture is very good and looks beautiful in my hall. I would highly recommend this company for reasonably priced excellent quality furniture.

28 October 2011
Unprompted review
Rated 5 out of 5 stars

Very Good Service

The delivery came, as promised, within the time specified and we were pleased to be kept informed by the company. The furniture is well made and solid

24 October 2011
Unprompted review
Rated 5 out of 5 stars

Mark Richardson.Shropshire, GB

The best service levels I have encountered with an online service provider - others could loearn from this company

The product was great and I have no difficulty in recommending this company to others

Great Job keep it up..we'll be back!

22 October 2011
Unprompted review
Rated 5 out of 5 stars

Great service!

Hassle-free purchase, easy to use website and excellent quality goods. Thanks! Will certainly recommend this site to friends and family.

20 October 2011
Unprompted review

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