Cheap product. Very good communication. I would recommend. The only advice I would give is my friend uses another provider who sends her injections in a chill bag and with alcohol wipes and spare need... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Contact info
106 Lower Addiscombe Road, CR0 6AD, Croydon, United Kingdom
- 020 3322 2225
- enquiry@onlineclinic.co.uk
- onlineclinic.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The order is very simple and the…
The order is very simple and the delivery is fast I love it
Excellent service
Delivery service is disgusting
Site in general and ordering was simple and easy. BUT the delivery using RoyalMail who left my injectionables at the back garden in this hot weather is stupid. I was at home but did not get to the door in time and threw it over the garden. This medication needs to be in the fridge. You should use DPD as they give you an hour slot.
Brilliant service
Excellent service and speedy delivery
Fast and efficient and kept in touch.
Fast and efficient and kept in touch.. highly recommend
From placing the order to delivery was…
From placing the order to delivery was very efficient.
Very impressive service
Very impressive service. Great communication at every step, medication delivered on time and kept informed when dispatched.
Great
Great communication from the company and is a simple yet effective website and support I need it. Have not encountered any issue over the last 4+ months of using them
Delivery wasn't as quick as other…
Delivery wasn't as quick as other suppliers and the royal mail left the parcel in a safe place but didn't notify me, so I didn't receive it until the day after.
I have had a great experience super…
I have had a great experience super easy communication straightforward got notification from the doctors on the same day within an hour.
My problem was solved in the shortest…
My problem was solved in the shortest possible time. The package arrived in very good condition.
I do not receive my injection yet
As always come on time and they are…
As always come on time and they are always cheaper than other websites
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








