OnFlooring Reviews 517

Had the best price and great customer service. Delivered very quickly. Overall easy and great experience. Also, prices were readily available, but had to ask for estimates on other sites.

competitive pricing, friendly service and delivered on time

I recieved damaged flooring and your support was outstanding in getting additional flooring shipped to me quickly..

Great! Easy pickup easy

I can't begin to tell you how excited to have my flooring done. I was concerned however since the type of flooring I have was discontinued. I was able to locate OnFlooring online, found what I needed, spoke to the owner, and got my supplies. Thanks OnFlooring for assisting with making my home beautiful!

Materials were forgot about at the facility and had to be reminded twice to ship the item. Once they did the carrier also lost the item for 4 days. Item took a month to arrive.

Excellent service and excellent products.

Great customer service and great prices! I scoured the internet for the best prices and shipping offerings to include local warehouse pickup and OnFlooring has the best prices and service hands down.

I ordered some stair nose trim pieces for my Shaw Franklin Hickory flooring. The stair nose pieces didn't match my flooring. It was a tone or lighter.

Sent me just what I needed, quickly, and affordably.

Everything went great. Had some issue with the shipping company loosing my pallet for a few days. And upon delivery there was damage to 1 carton. Mark credited me for that box immediately. I would recommend OnFlooring without hesitation.

Ordered flooring accessories, as my local store was not helpful. Found your site online. Very pleased, fast shipping and had all the products I needed to go with my discontinued flooring. Awesome!!

Ordered hard to find trim pieces for older Quick Step Laminate flooring (Birch). Found here, reasonably priced, and shipped fairly quickly. Will purchase from them again should the need arise. Thanks so much!

There was and issue with FedEx delivery but it did not adversely affect my project. Other than that everything went as expected. 👍

Did not accept return on a brand new unused molding piece. 1 star

The service was most excellent. They answered all questions promptly and kept me informed with information regarding shipment.

i will definitely use their store again for future purchase

OnFlooring custom made two 8' transition strips for my flooring. Unfortunately, the employee who entered the order into the machine that makes the strips entered the wrong number. When I notified OnFlooring of the error, they created a new run with the correct number and the strips match perfectly. Both the original and the replacement order arrived within 3 days of my order/re-order. This compares to the 4 to 8 week wait that local flooring companies had specified for my order. And the total cost from OnFlooring, including $35 in shipping, was comparable to what the two local companies had quoted.

Responsive and helpful customer service. Tanya promptly assisted with all of my questions and concerns. I'll definitely be using OnFlooring for future flooring needs.