The call taker Blake was very…
The call taker Blake was very accommodating I could not recommend enough!!
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The call taker Blake was very accommodating I could not recommend enough!!
Worst experience ever with a broadband company don’t trust a word they say. Portal is a joke. They are more than useless. ABO “anyone but OneStream” is definitely my advice.
Have been with them a year .our area has bad internet signal but onestream have been really helpful and havent had anything to complain about
Been with them 4 years. Was fine initially. Easy phone calls to UK call service. Now they’ve joined the bandwagon and we try to speak to a foreign one. They take hours to answer but tell you to use live chat. This also takes hours. Trying to cancel contract for when it ends they don’t like it! It’s taken more than a week. Now they want the router returned but the t&c’s say only when cancelled before contract end. Somebody has misinterpreted I believe . I’m at the end of my tether nobody to contact email never answered complaint not given accurate procedure . Disgusting
Inconsistent broadband so I need to switch providers. I have just three months left on my contact. I appreciate I owe the outstanding 3 x £28. I am now told that on top of this I have to pay £275 cancellation fee!!!!!! I’m trapped and extremely hacked off. Cannot recommend this company at all
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