While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered from kit for a while now, a few years ive been ordering and have a lot pre ordered via him, not had any problems or issues, always arrives in around 1 week to the uk. Points system is great... See more

Rated 5 out of 5 stars

I’ve been buying one sixth scale figures without my wife’s knowledge from Kit for at least 10 years. Maybe 100. Prices are competitive, communication is clear, and items are shipped so fast, I think K... See more

Rated 1 out of 5 stars

Bought a Arthur Morgan Figure about 2 years ago and they raised the price AFTER i already ordered it and they insisted that it was never $39 and it was always $295. They also canceled the order with... See more

Company replied

Rated 5 out of 5 stars

I preordered one 1/6 figure about a year ago trusting this website. As soon as the figure was officially released by the manufacterer, I got the invoice from Kit. The figure was shipped immediat... See more

Company details

  1. Collectibles Store

Written by the company

Located at Hong Kong, OneSixthKit was founded in 2010, we mainly focus on 1/6 scale parts and accessories. Reputation for honesty and efficiency is our only aim and purpose with our business. We may not offer the most competitive rates but we answer you the quickest, ship to you the fastest, we understand your view and concerns and we promise to provide you the best service! Today: We offer different scale figure and parts and we focus on selecting high quality products with reasonable prices. You may realize that there are lots of new brands new products every year but why OneSixthKit not offering them all? We judge them base on our 15 years experience as collector and seller, with our network/ relationship with most of manufacturer and brands, we are confidence to offer you best selected products.


Contact info

3.6

Average

TrustScore 3.5 out of 5

101 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 55% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service!

Been purchasing from kit for years.
Always friendly, he can’t help enough.
All goods are packed and shipped quickly.
Good prices and trustworthy.
I will continue to use kit for years to come.
Ignore the scammer reviews, i feel sorry for shops having to put up with these so called customers.

12 April 2024
Unprompted review
Rated 1 out of 5 stars

Onesixthkit AKA Chen Sai Kit is a…

Onesixthkit AKA Chen Sai Kit is a THIEF. Had an issue with an order and he was extremely rude and hard to deal with. Had to get Paypal involved. He then proceeded to block access to his site where I had spent money on preorders. Never refunded my payment. STAY WAY FROM THIS SCUM BAG.
*Update* Not sure what Kit is rambling about in his reply but apparently he is stealing from others as well. Very Sad :(

10 April 2024
Unprompted review
Onesixthkit logo

Reply from Onesixthkit

He bought a figure and claim the head is defect, i told him issue noted then he demand for immediate replacement, i said No, he just go ahead to dispute on paypal demand for full refund. He also put in another dispute for a figure he received months ago with no issue. He said it is our responsibility to inspect a mint in box figure, it's faulty business to ship him anything defective. of course we close his account, why would we taking the risk to ship him anything again? By the way, he is also a seller and painter, he paint sculpts for commission while he claim the defect painting on a head sculpt, makes me wonder about his professional, his name is onesixthvisage on instagram, yes please stay away from this scum bag

Rated 1 out of 5 stars

I received a broken action doll

I received a broken action doll, I asked if a refund was possible and instead of being kind like all the other shopkeepers, he responded badly. First and last purchase from them. Terrible education.
Never again.

29 February 2024
Unprompted review
Rated 5 out of 5 stars

I wouldn't normally go out on a limb…

I wouldn't normally go out on a limb for anyone, I'm far too selfish, but for Kit and the team at onesixthkit, I only salute and applaud you guys for the service I've received with every single order, past, present and no doubt in the future (based on the number of pre-orders I have with you!) - I highly recommend this company to anyone looking to get into the 1/6 hobby, or simply wanting to ensure top quality service. Join the Facebook group, become part of the community, and happy collecting :D

15 January 2024
Unprompted review
Rated 1 out of 5 stars

WARNING!!! SCAM SITE!!! STAY AWAY FROM THIS STORE!!!

If you value your time and dignity I highly suggest against dealing with this business. I politely tried to negotiate for a more reasonable price via email for an item I was interested in with customer support because the product they were selling online was overpriced, which it clearly must have been because I managed to find it even cheaper from someone else literally the same day relatively easily. He then very rudely brushed me off and told me if I don't like the price, I can buy elsewhere and so I did. He went on to try to mock me a few days later saying he price checked on ebay and sold it for $150 more than what he was selling it for previously, clearly full of himself and proud of scalp pricing. I put him in his place by responding with a screenshot of my purchase for the same exact item, in better condition, and considerably cheaper than his asking price from someone else and basically said good for him. It's cute that he gets so excited for selling something for $550. It turns out this clown is actually the admin and went on to insinuate that I'm a "lowballer" when I hadn't even given an offer, solely because I tried to get a more reasonable price. Yet I managed to buy the same exact item in better condition and at a more reasonable price like he rudely told me before. This person uses his position as an online retailer to get wholesale pricing from distributors just to leverage and manipulate pricing to scalp his customers, which is absolutely sick and shameful for an online retailer with his own website. This business has absolutely no credibility if how he talks to customers, his reviews, and reputation as an online troll are anything to go by. He is currently harassing me through email and threatening to expose our email correspondence in "public", as if I'm somehow supposed to be afraid of that. This clown clearly enjoys harassing and threatening people online like a coward as he willfully admitted to doing so multiple times to other customers and continued to make himself look like a fool in the process. This says a lot about his business acumen and etiquette if he needs to relegate himself and retort in such a childish manner. I don't even understand how he managed to open his own business, let alone his own online store when he displays such alarmingly childish behavior and demeanor. To summarize, this is a very illogical and narcissistic person coupled with an ungodly amount of ignorance who enjoys distorting facts and throwing online tantrums when told things he doesn't want to hear. Stay away unless you enjoy being harassed and threatened by someone who's supposed to be a respectable business owner.

The seller deleted my account from their website without refunding me for the pre-orders. This person has no honor and is a scammer, which is not surprising at this point. DO NOT PRE-ORDER FROM HERE!!!

11 January 2024
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost

Avoid at all cost. Lists stuff on ebay they don't have in stock. No response to mails. Claims on their about us page how great they are, the opposite is the case.

19 December 2023
Unprompted review
Rated 5 out of 5 stars

One of the best Asian collectibles…

One of the best Asian collectibles retailer around! And Kit always helps resolve any defects/issues a figure may have upon arrival.
Been buying figures from him for over three years now without any incidents!

12 July 2023
Unprompted review
Rated 5 out of 5 stars

Superb store!

One of the best stores to buy figures, accessories and others but especially to pre-order. It stands out for its free shipping on everything in the store, which the price itself is what it would be worth with shipping included, so it is not so "free" but it is compensated with a very efficient and fast parcel. Even in some pieces it is usually cheaper to use OneSixtKit than in other stores that may charge more for shipping to your country, so nothing to reproach finally.
Pre-orders are safe, and not having to pay the full price of a figure or accessory, is a great advantage for those who can not give the full price at the time but still want to secure their piece. And of course it gives you time to save for the later release, which is quickly shipped after sending the remaining payment.

26 June 2023
Unprompted review
Show reviews in all languages. (101 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look