Oneplace2saveLimited Reviews 8

TrustScore 4 out of 5

3.8

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Company details

  1. Moving and Storage Service

Written by the company

Founded in 2008, Oneplace2save is a family run multi-service company. Many successful years in business has built us a great reputation for outstanding quality service. We are proud to serve a broad range of customers who come back to us whenever they require our man and van services. Oneplace2save has drivers all around London who are more than happy to help you with fully insured removals and clearances within the capital. Whatever your domestic or commercial requirement for a London man with van, we can cater to you.


Contact info

3.8

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Lovely People to deal with

Lovely People to deal with - communications were great - I was able to go and look at the copier prior to purchase and they delivered it that same afternoon.

9 January 2026
Unprompted review
Rated 1 out of 5 stars

Furniture dumped, attempted extortion for money..

I contacted this company via a referral. I arranged removal of furniture and other items along with agreed storage (50 sq ft) for two months. I sent a video in advance to Marcio so he understood what was meant to be stored. The price (£450 cash) was agreed along with the date of pick up. I was contacted a few days below when he informed me that he had to rebook citing van problems. It was rearranged for the next day. I messaged him on the day to remind him that I would need help to disassemble 2 x beds. Upon arrival him and 1 x other person started moving items onto his can and he started saying that the items may take up more storage than expected. He then changed his mind and said that it should be okay. He then said that everything could not fit on his van today and suggested getting another mover to assist. He made some calls and I was quoted £130. The movers arrived and were unaware they had to dismantle the 2 x beds. I called Marcio and he made out that he was unaware beds were to be placed in storage even though I took his colleague to the two rooms and said the 2 x beds are the remaining items upstairs along with the remainder of items downstairs. He started arguing and denying, talking over me. I told him he needed to sort it out. I received a call back from the second movers manager (Boom Removals) asking for £230 to disassemble the beds and move the remaining items. I messaged back explaining this was too expensive and asked to cancel the removal. I was going to make alternative arrangements.
Shortly after I received a call from the property owner saying Marcio came back and brought all of my items back and proceeded to dump the items haphazardly and not where he found them. He returned the money. He placed some furniture outside the house but refused to bring it back inside. He has caused a major inconvenience to the property owner, my planned move, and was very unprofessional in his behaviour.

1 April 2025
Unprompted review
Oneplace2saveLimited logo

Reply from Oneplace2saveLimited

Dear Ms. Gango,
Thank you for taking the time to leave your review.
We are a reputable business that has proudly traded for nearly 18 years, built entirely on word-of-mouth recommendations and repeat custom. In this instance, our services were requested through a referral from a previous satisfied client — your brother-in-law — who personally contacted us to assist with the collection and storage of your belongings.
However, upon our arrival, it became immediately clear that the volume of items present significantly exceeded what was initially communicated. Despite receiving a video in advance, the actual goods on-site were far more extensive — in fact, notably more than your brother-in-law’s during his own previous move.
We always reserve the right to reassess any job if the circumstances materially differ from the original agreement. Our team did their best to accommodate the situation, even reaching out to trusted third-party movers to help. Unfortunately, when further complications arose regarding dismantling furniture — which had not been clearly confirmed beforehand — it became evident that continuing would only lead to greater confusion and potential liability.
In light of this, we took the decision to return your items to the property promptly and issued a full refund on the same day. Our team did not intend to cause inconvenience, and we regret if the outcome created any stress for you or the property owner. However, we stand by our decision, made in good faith and in the interest of protecting all parties involved.
We wish you all the best moving forward.
Sincerely,
Oneplace2save Ltd

Rated 5 out of 5 stars

100% reliable company

OHX Furniture Limited is a new company, which emerged after many years of work of the Company Oneplace2save Limited. Those who have hired Oneplace2save know their competence, responsibility, punctuality and integrity, as well as their entire team of professionals.
Oneplace2save has never failed to fulfill its obligations, because it is a genuine company, which aims at the well-being of its employees and its customers, always with a lot of responsibility.

23 March 2023
Unprompted review
Oneplace2saveLimited logo

Reply from Oneplace2saveLimited

“Thank you for choosing us and trusting us! It's great to know that we have you as part of our company."

Rated 1 out of 5 stars

Worst scammer

He is a scum bag... Scammer ... Don't trust .... You will regret buying from here...

15 June 2023
Unprompted review
Oneplace2saveLimited logo

Reply from Oneplace2saveLimited

Hi Affan Ashraf,
Thanks for your feedback.

According to management's understanding of your situation, your assessment is not based on any of our standards of providing services to our clients, but rather on a failed business relationship the other person had with the director in relation to another company's website agreement.
This means that your complaint or assessment is based on a personal matter and has nothing to do with our standard of service delivery or your competitiveness as a brand in its entirety. Therefore, we will report – if you decide not to remove – the review to TrustPilot as misleading content, since your review does not represent the genuine experience, as we do not provide any service to you, so that you give us a negative review, therefore violates TrustPilot's policies.

Please note that any additional Spam will be reported and will be considered as harassment and brand defamation, which will lead us to escalate matters to the relevant parties.

Thanks for understanding.

Oneplace2save Limited
(Management)

Rated 1 out of 5 stars

Fraud company not paid my salary...

Scamer scamer
Don't use this services

Frauder company don't trust them.
Big Thief of the Market UK...

14 June 2023
Unprompted review
Oneplace2saveLimited logo

Reply from Oneplace2saveLimited

Hi Suzanne Lane,
Thanks for your feedback.

According to management's understanding of your situation, your assessment is not based on any of our standards of providing services to our clients, but rather on a failed business relationship the other person had with the director in relation to another company's website agreement.
This means that your complaint or assessment is based on a personal matter and has nothing to do with our standard of service delivery or your competitiveness as a brand in its entirety. Therefore, we will report – if you decide not to remove – the review to TrustPilot as misleading content, since your review does not represent the genuine experience, as we do not provide any service to you, so that you give us a negative review, therefore violates TrustPilot's policies.

Please note that any additional Spam will be reported and will be considered as harassment and brand defamation, which will lead us to escalate matters to the relevant parties.

Thanks for understanding.

Oneplace2save Limited
(Management)

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