Lawn service didn't show up for 5 weeks - no response from company. One of the reasons they cited for the no show was "raining" and it hadn't rained in Dallas for over a month. I cancelled six months... See more
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So, took about 3 weeks or so for someone to come out. Once someone actually comes, he decides to mow my neighbors grass that was 12 inches high so they could charge the long grass fee. Then, he fai... See more
Unfortunately we were very disappointed with their services. We tried them 3-4 times and they roll over everything while mowing, tear up water cans, rain gutter extensions, don't clean up after thems... See more
Company replied
My credit card charges/prices went up with out notice and no consent sought whether or not acceptable to customers. Very bad service- several times they left wide tracks or uncut grass. No way to re... See more
Company replied
Company details
Written by the company
OneNeighbor allows homeowners to find, purchase, and manage home services as a group to drive significant cost savings and consolidate payments. OneNeighbor puts homeowners and neighborhoods at ease knowing they're receiving superior quality services.
Contact info
United States
- 830-532-6635
- wecare@oneneighbor.com
- oneneighbor.com
Breach of guidelines
No services rendered waste of money
I was initially super excited to get a biweekly lawn mowing service that was not nearly as expensive as my local lawn mower companies but I guess it was too good to be true. I scheduled the lawn mowing to be every other Thursday but still have not gotten my lawn mowed. When I called customer service to ask when the lawn mowers would come by they told me they couldn’t tell me an exact time but that they will be here on Thursday. Well now it’s Saturday and our lawn still hasn’t been mowed. Complete waste of a sign up which was a bummer because I wanted to like this service so much.

Reply from OneNeighbor
I was skeptical at first because the…
I was skeptical at first because the price is too good to be true. But it is true. They came around 9am on the scheduled day. Finished in less than an hour. And the bill came after they finished the job. You don’t have to pay beforehand. Which is a plus for me. I’ll def use again.

Reply from OneNeighbor
Great service and great price
Great service and great price. Our yard has never looked better!!

Reply from OneNeighbor
Poor communication skills
I have signed up with one neighbor to mow my lawn they came out the first and second time time for my third visit they don’t show up I have to send an email to find out they’re going to come out or not and they running late they show up the next day I had requested information on picking up the leaves never heard from them three weeks later they show up no notice now I’m waiting for my lawn service again they didn’t show up yesterday it’s already 430 and they’re not gonna show up today either and not even a email or a call or anything to notify that they’re not going be here very disappointed

Reply from OneNeighbor
Great service
Great service, very reliable and friendly service. Highly recommend to all my neighbors

Reply from OneNeighbor
Great service at a great price through one neighbor…
Great service at a great price through one neighbor-used one neighbor to have my yard cut and manicured. The individual who came out is talented and worked very quickly and thoroughly and did a absolute great job on my yard. I highly recommend going through one neighbor to get things like that to make your life easier for an awesome price.

Reply from OneNeighbor
Impressed
Excellent service. Lawn looked great. I love that I got photos via app. Very impressed! Also very easy set up - almost immediate service after signing up.

Reply from OneNeighbor
this is my second time having my yard…
this is my second time having my yard cut with them the first time there was a mix-up but they came promptly out to fix the problem second time is great

Reply from OneNeighbor

Reply from OneNeighbor
This one neighbor service is best thing…
This one neighbor service is best thing since sliced bread. Easy to pick services needed for my home, great variety and options not commonly found anywhere else. Easy to modify changes are immediate. I use the lawn cutting service and can add services as needed. Great job cutting lawn and very competitive pricing. Would recommend to friend

Reply from OneNeighbor
Great experience with One Neighbor
My friend recommended one neighbor to me. With their well designed mobile app, it is so easy to manage and schedule services. It is very straightforward and tells you clearly all the details.

Reply from OneNeighbor
This was my first time using…
This was my first time using OneNeighbor and the first time for this lawn crew to work on my lawn. They did a very well job and followed instructions. As they become more familiar with my property, I expect they will even be better.

Reply from OneNeighbor
A job well done
Pleasantly surprised on the end result! I wasn’t home at the time of the service, but photographs were taken and emailed. The only complaint is they came a day late. Will definitely use them again!

Reply from OneNeighbor
First time
They mowed my lawn for the first time and it was exceptional! Great service and they even threw away some trash that was on my lawn. Great price for a great job. I would definitely recommend this service to anybody!

Reply from OneNeighbor
My grass was a mess due to all the rain…
My grass was a mess due to all the rain we've received lately. One neighbor showed up and cut it without fuss or raising the stated price. It looks so much better now. Thanks.

Reply from OneNeighbor
Great Service Great Price - updated
Super easy sign-up. Amazing price. If only I'd have discovered this sooner!!
Note added: This was written soon after sign-up. Ended up leaving service due to rapid price increases and poor service.

Reply from OneNeighbor
Had my first appointment with…
Had my first appointment with oneneighbor they showed up when they said they were going to be there and they were out of there very quickly they did an awesome job at an awesome price recommend him to anybody that is looking for someone to maintain your yard weekly

Reply from OneNeighbor
Amazing
The customer service was amazing. They mowed and edged up. It looked beautiful and we really appreciate it.

Reply from OneNeighbor
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