A wonderful service from Adam, genuine tactfulness and humour whilst arranging my funeral plan. I would imagine its not the easiest of subjects for mamy people to think about yet will come to us all.... See more
One Life Funeral Planning
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See what reviewers are saying
Orchestrated the whole situation to continue to gain money from us all. Shameful & non committal attitude. Notified they’d gone into liquidation and to keep paying as they’re looking for... See more
When I Spoke to the young man on the phone he explained everything clearly, was not at all pushy and left me to make up my own mind. The funeral product is simple and whoever is left behind should not... See more
Excellent service. Lee called me just as I was looking for a funeral plan. It was explained extremely thoroughly and information passed which once dissected, fitted right in with my needs. I was mor... See more
Company details
Written by the company
At One Life we are proud to be able to provide the experience and expertise needed to deliver the first class service we believe everyone deserves. We are a Low Cost Funeral Provider and in order to ensure we deliver the highest standard of advice and care we have partnered with specialists to deliver the service we are proud of. Our Plan’s let you pay for all the costs in advance and guarantees to cover all the services that you have chosen.
Contact info
Floor 1, Belgrave House, S1 2DR, Sheffield, United Kingdom
- 0333 339 9399
- info@onelife.co.uk
- onelife.co.uk
Helpful
Helpful , knowledgeable and freindly.
Elle guided me through the process very easily with no pressure on getting a sale.
11 July 2022
Excellent service throughout
Excellent service throughout. Nicola was very friendly, knowledgeable and professional.
11 July 2022
Best thing I've ever done.
Dean was very helpful, he explained explained about what I wanted and I was given different options on how I could pay for my funeral. I am really pleased with the outcome and Dean was very polite and repeated anything I didn't hear properly or understand. This was the best thing I've ever done. Thank you Dean.
11 July 2022
Very helpfull understanding and I …
Very helpfull understanding and I thought great value. They were not pushy
And took there time explaining every step and answered every question
11 July 2022
Easy to sort out at a reasonable price…
Easy to sort out at a reasonable price no hidden extras no fuss very polite
11 July 2022
I found the experience easier then I…
I found the experience easier then I thought it would be thanks to your operator Carol, she was very polite and caring even after requesting her to all me back several times! Thank you, she is a credit to your company
9 July 2022
Everything was fine with Ashley etc but…
Everything was fine with Ashley etc but there was a error in the paperwork and that error took a bit of time to rectify, which was annoying.
Overall happy to get this done and sorted.
6 July 2022
Excellent service everything covered so…
Excellent service everything covered so all my children have to do is pick up the phone and with 1 call everything is done. Cannot be more grateful. Thank you one life
6 July 2022
cold calls offering me a funeral plan
cold calls offering me a funeral plan - I have cancer !!!
6 July 2022
Unprompted review
The person was very kind
The person was very kind, respectful and I enjoyed to talk with him,thank you 😀 😊
6 July 2022
Very helpful and Friday good customer…
Very helpful and Friday good customer service thankyou
6 July 2022
My whole experience on the phone with…
My whole experience on the phone with the representative was very laid back and reassuring .he explained everything to me in layman’s terms and completely won me over I would recommend them to anybody
6 July 2022
Very good service made the whole…
Very good service made the whole process so much easier to deal with and get sorted so my kids don't have to worry when I am gone
5 July 2022
Mr Wright was very helpful and…
Mr Wright was very helpful and explained everything clearly
4 July 2022
We as a family are shocked and…
We as a family are shocked and disappointed with how we r being treated. We have had to call so many times to chase things up also due to the lack of communication we had to call the hospice ourself to find out if our mum had been taken. Still waiting to know the day in which she will b cremate. This is adding to what is an emotional time for our family . Poor poor service and stressful
4 July 2022
Unprompted review
Reply from One Life Funeral Planning
We’re so sorry for your loss and that you are feeling this way about our service. We have been in touch with the deceased next of kin and all outstanding matters have now been resolved. We are reviewing our processes and we are deeply sorry for any distress caused.
Absolutely perfect
Excellent service and very understanding, I would recommend in a single moment, thank you
4 July 2022
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