One Day Tests - Crawley Reviews 

253
TrustScore 5 out of 5

4.8

Coachmans Drive, RH11 9YZ Crawley, England, GB


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Rated 5 out of 5 stars

Afternoon Charlotte and the team Brilliant service, this is the first time I've used you, and I must say I'm impressed, I took my blood test early in the morning, went to the post office that mor... See more

Company replied

Rated 5 out of 5 stars

Bought a testosterone test at a discounted price. Received everything needed for the home testing quickly and with clear instructions. Lots of step-by-step email communications during the process.... See more

Company replied

Rated 5 out of 5 stars

After having my blood tests back from the doctor I had high LDL yet low triglycerides and good HDL. I also scored well on HbA1c and had normal blood pressure. The LDL worried me so I paid for an Apo... See more

Company replied

Rated 5 out of 5 stars

An extremely good experience. Booked the day before for extended blood test. Sophie in Crawley had no problems finding my deep vein and I was in and out in under 10 minutes. I would definitely use thi... See more

Company replied


Company details

  1. Blood Testing Service

Written by the company

Come and visit us at our clinic in Crawley! Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contact info

  • Coachmans Drive, RH11 9YZ, Crawley, England, United Kingdom

  • 0845 527 07 67

4.8

Excellent

TrustScore 5 out of 5

253 reviews

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4.8

All reviews

(253)

2,702 reviews in the last 12 months

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Rated 5 out of 5 stars

A brilliant quick service

After having my blood tests back from the doctor I had high LDL yet low triglycerides and good HDL. I also scored well on HbA1c and had normal blood pressure. The LDL worried me so I paid for an ApoB test with One Day Tests. The test kit arrived quickly - it was easy to do and well explained and easy to post back. My results came through very quickly. All in all a great service where you don’t feel you can easily get these tests from the doctor.

7 July 2026
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Reply from One Day Tests - Crawley

Thank you for the 5* review. We really appreciate it.

Rated 5 out of 5 stars

Afternoon Charlotte and the team

Afternoon Charlotte and the team

Brilliant service, this is the first time I've used you, and I must say I'm impressed, I took my blood test early in the morning, went to the post office that morning, and within 48 hours the results were in my emails, which I have now acted upon, and I feel much better, thank you so much for your support

Regards Julian

2 July 2026
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Reply from One Day Tests - Crawley

We are really pleased to hear this. Thank you for spending the time to leave your feedback.

Rated 5 out of 5 stars

Bought a testosterone test at a…

Bought a testosterone test at a discounted price. Received everything needed for the home testing quickly and with clear instructions. Lots of step-by-step email communications during the process. Received my results via email very quickly.

2 July 2026
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Reply from One Day Tests - Crawley

Thank you for the 5* review. We really appreciate it.

Rated 5 out of 5 stars

Great service

Great service. Good advice on getting the sample across in the shortest possible time. Prompt test results.

14 May 2026
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Reply from One Day Tests - Crawley

Thank you for your feedback and 5* review.

Rated 5 out of 5 stars

An extremely good experience

An extremely good experience. Booked the day before for extended blood test. Sophie in Crawley had no problems finding my deep vein and I was in and out in under 10 minutes. I would definitely use this company again no problem.

15 June 2026
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Reply from One Day Tests - Crawley

We look forward to seeing you again in the future. Thank you for leaving us a 5* review.

Rated 5 out of 5 stars

So impressed with One Day Tests

I was so impressed with One Day Tests and from the advice and understanding I was given at the Crawley clinic. The booking system was easy to navigate and I could get an appointment for the following day. I was anxious but Martine was amazing and kept me calm and reassured whilst I had the blood tests. I also had a zoom call with one of the Doctors the following day and I now have a plan in place. Thank you again to One Day Tests.

10 June 2026
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Reply from One Day Tests - Crawley

Thank you for sharing your feedback. We really appreciate it.

Rated 5 out of 5 stars

Very slick process.

Very easy to get a booking. Everythingvran to time. The clinician was excellent. Results came within SLA. Great service.

12 June 2026
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Reply from One Day Tests - Crawley

Great to hear your feedback on our service. Thank you.

Rated 5 out of 5 stars

Amazing service and cannot praise enough

I recently used One Day Tests for a Longevity blood test and a GP consultation. I had my blood taken at the Crawley site, which was easy to find and had plenty of free parking. My blood was taken from Sophie, who is lovely. It was quick and painless and Sophie made me feel very relaxed. The results all came through within about 16 hours and I then booked a GP appointment to go through the results. The GP was called Rhos and he was highly knowledgeable and explained everything to me clearly. My consultation results were then sent to my GP practice, which I gave permission for. The service from One Day tests was amazing from start to finish. Highly recommend and would happily use again in the future.

3 June 2026
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Reply from One Day Tests - Crawley

Thank you very much for your kind words and recommending our service. We really appreciate it.

Rated 5 out of 5 stars

Top Drawer Service

The service was great! The arrival of the test, the filling the test and the speed of the results were top drawer!

29 May 2026
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Reply from One Day Tests - Crawley

Great to hear your feedback on our service. Thank you.

Rated 5 out of 5 stars

Blood tests

Great service and quick reliable results

27 May 2026
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Reply from One Day Tests - Crawley

Thank you for the 5* review on our service. We are pleased to hear your results arrived with you quickly.

Rated 5 out of 5 stars

Always happy with One Day Tests

Always happy with One Day Tests.
They’ve always used the butterfly needle on me and they’re so gentle I’ve never had any pain or bruising.
100% recommend

1 June 2026
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Reply from One Day Tests - Crawley

Thank you for the recommendation and the 5* review.

Rated 5 out of 5 stars

Great service

This service was quick and easy to book, hood location, parking and friendly staff. The results were delivered timely and with explanation.
Would recommend.

28 May 2026
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Reply from One Day Tests - Crawley

We really appreciate your recommendation and the 5-star rating. Thank you.

Rated 5 out of 5 stars

Prompt & efficient company

Everything was handled very promptly. The instructions were very clear, as were the results that came very quickly. I was very happy with the whole experience.

14 May 2026
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Reply from One Day Tests - Crawley

We are delighted to hear that you were pleased with your whole experience with us. Thank you for your review.

Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience with One Day Test during an already stressful IVF process.

Before purchasing their IVF Viral Screen, I specifically contacted customer services to confirm the testing was UKAS accredited because this was a requirement for our IVF clinic. Based on the assurances given, we went ahead and paid for the testing.

The service is advertised as containing the IVF virology blood tests “usually requested by the clinics”, so we reasonably believed the results would be suitable for IVF treatment requirements.

However, our IVF clinic later rejected the results because the virology testing did not meet the required UKAS accreditation standards. We were then forced to urgently repeat the blood tests elsewhere at an additional cost of £552 to avoid delays to our IVF treatment, on top of the £347 already paid to One Day Test.

What was particularly frustrating was the lack of transparency throughout the process. The reports were branded with One Day Test and Sussex Pathology, with no clear indication that the virology testing had actually been outsourced to another laboratory. It took weeks of emails and a formal complaint before this was finally clarified.

Despite the financial loss and stress this caused, One Day Test refused to provide a refund or acknowledge that the tests were not suitable for our clinic’s requirements, even though we had specifically checked the accreditation position with them before purchasing.

IVF treatment is stressful enough without additional confusion, delays, and unexpected costs. I strongly feel clearer information should be provided to patients regarding outsourced testing and accreditation scope before purchase.

Update following the company’s response dated 13/05/26:

My concern was never whether a UKAS-accredited laboratory existed somewhere within the testing pathway. My concern was that, despite specifically checking accreditation with your customer service team before purchase, it was not made clear that the virology testing was outsourced, nor that Sussex Pathology’s UKAS accreditation did not cover virology testing.

The test reports themselves were branded with One Day Test and Sussex Pathology, and our IVF clinic subsequently rejected the results because the virology testing did not meet their required UKAS accreditation standards for IVF treatment.

As a result, we had to urgently repeat the tests elsewhere at an additional cost of £552 to avoid delays to our IVF treatment.

It also took several weeks and a formal complaint before the outsourced testing arrangement was clearly explained to us. Unfortunately, despite the financial loss and stress caused, no refund or resolution was offered.

19 March 2026
Unprompted review
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Reply from One Day Tests - Crawley

Hi Sarah,

Thank you for sharing your feedback. We appreciate this.
Apologies to hear of your disappointment.

We can see that one of our Customer Service Team has been in direct contact you regarding your recent query.  We provided you with confirmation and documentation to support the UKAS accreditation, for the blood test completed with us. You can also find our UKAS certification on our website.

Please don't hesitate to contact our team if you have any further questions.

We wish you all the best
One Day Tests

Rated 5 out of 5 stars

Very straightforward

The whole thing was easy and straightforward. I attended the clinic for the blood test and parked with ease. The offices were smart and the phlebotomist I saw was efficient and polite. I received the results within three hours. Great!!

27 April 2026
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Reply from One Day Tests - Crawley

Thank you for the 5* review. We really appreciate it.

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