I ordered the wrong size gloves and called regarding a return with an exchange for the correct size. Called and got an immediate response. Spoke with their representative, Theodore. He was gracious,... See more
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Review summary
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Reviews shaping this summary
Love the comfort of Onecompress products. Bought for my husband as well and he has gotten rid of all other compression socks he had. Having suffered with blood clots and leaky veins, he has tried the... See more
Company replied
I ordered the wrong size, I emailed the customer service area and they responded within minutes! Justine was wonderful to work with, and told me the size I needed would be sent to me without charge an... See more
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Have been dealing with Justine, as the original size I ordered was too small. She has been incredibly supportive and helpful in dealing with my query. I wish more customer service staff were like... See more
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Company details
Written by the company
Comfortable compression wear for more enjoyable pain relief and recovery.
Contact info
Mill Rd., 14052, Buffalo, NY, United States
- +18778807132
- support@onecompress.com
- onecompress.com
4.6
Excellent
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had some challenges with sizing…
I had some challenges with sizing because I'm kind of on the cusp between sizes. I ended up ordering the too small size, but received excellent support and assistance from Tiffany. She helped me get sleeves in the correct size and now I'm finding it really helping with my knee pain.
22 May 2026
Unprompted review
Reply from Onecompress
It is so common to land right on the cusp between sizes, and we are so glad you reached out so we could get it sorted! Finding that perfect "sweet spot" is essential for getting the compression and relief you need, so we’re thrilled that Tiffany was able to guide you through the process and get the right fit to you.
Knowing that you are finally feeling real relief from your knee pain is the absolute best news. Thank you for your patience during the sizing process, and for giving us the chance to make it right. Tiffany will be so happy to hear that her assistance made such a difference for you!
Welcome to the Onecompress family—we are so honored to be part of your pain-relief journey! 🌟🦵✨
The Onecompress Team
#FindingTheFit #OnecompressFamily #SupportSquad #FiveStarService #KneeRelief #ComfortInMotion #GratefulForYou
Relief
I had an issue with the foot brace and customer service was on point and rectified my problem. I since have purchased the gloves. I have been wearing the knee brace with great relief and comfort.
14 May 2026
Unprompted review
Reply from Onecompress
It is fantastic to hear that our team was able to get things sorted for you quickly! We know that when you are seeking relief, the last thing you want is a roadblock, so we are thrilled that we could get you back on track.
It is even better to hear that the knee brace is providing you with such great comfort and that you’ve had a good experience adding our gloves to your routine as well. We are honored to be a part of your daily relief and truly appreciate your continued trust in us.
Welcome to the Onecompress family! 🌟🦵🧤
The Onecompress Team
#SupportSquad #OnecompressFamily #FiveStarService #ReliefAndComfort #CustomerServiceWin #MovingWithEase
Absolutely stellar service
The knee sleeve I ordered was too large, and when I inquired about exchanging it I expected to be directed to repackage the item and ship it back (often at my expense) as online companies usually do. Instead, a lovely person named Dale promptly responded to my inquiry and said he'd be happy to send the correct size. That's it. Nothing required of me. No repackaging. No trip to the post office. Just assurance that the company stands behind their products and wants their customers to have a positive, stress free experience. The new sleeve arrived today and has already provided relief. I am looking forward to a restful sleep and a pain free morning.
13 May 2026
Unprompted review
Reply from Onecompress
That is the kind of experience we aim for every single time! We believe that finding the right fit should never be a chore, and you should definitely never have to worry about the hassle of return shipping or post office trips. We want you focusing entirely on your relief, not on logistics.
Dale is going to be so thrilled to hear that he could make your experience stress-free. He is a fantastic part of our support squad, and knowing that he helped get you the relief you need to look forward to a pain-free morning is exactly why we do what we do.
Thank you for your kind words and for being such a wonderful part of the Onecompress family. Here is to a restful night's sleep and waking up feeling refreshed! 🌟🌙
The Onecompress Team
#TheDaleEffect #FindingTheFit #OnecompressFamily #SupportSquad #FiveStarService #HassleFree #PainRelief #RestEasy
The knee braces are phenomenal
The knee braces are phenomenal. Had a little trouble but Jean in customer service took care of it fast.
24 May 2026
Unprompted review
Reply from Onecompress
It’s wonderful to hear that the knee braces are hitting the mark for you! We know that even with the best products, a little bump in the road can happen, and we’re so glad that Jean was able to step in and turn things around quickly.
Jean is a star on our support squad, and she will be so happy to hear that she helped make your experience a great one. Thank you for your kind words and for being part of the Onecompress family! 🌟🦵
The Onecompress Team
#TheJeanEffect #OnecompressFamily #SupportSquad #PhenomenalSupport #FastResolution #KneeRelief #HappyCustomer
Great Customer service
I ordered a size 2X and found that it was too big so I contacted customer support asking for an exchange. To my surprise they answered quickly through an email stating that they would send an XL and that I could keep or give my 2x to someone else that might need it. This is perfect customer service because now I will be telling everyone what a great company they are. Thank you.
21 May 2026
Unprompted review
Reply from Onecompress
That is exactly the experience we strive to provide! We know that waiting for a return label and then waiting for an exchange to process can be frustrating, so we are thrilled that our team could get your XL size out to you right away—and that you have the chance to share the 2X with someone who might need it.
Thank you so much for your kind words and for your willingness to spread the word about our company. It is an absolute honor to have you in the Onecompress family, and we can’t wait for your new fit to arrive! 🌟📦
The Onecompress Team
#FindingTheFit #AboveAndBeyond #OnecompressFamily #SupportSquad #FiveStarService #HassleFreeExchange #PayItForward #CustomerCare
Excellent Customer Support
I measured carefully and ordered 2 medium ankle supports, but they were too tight. They shipped me 2 large ones, then told me to pass along the mediums instead of returning them. Excellent customer service! The knee sleeves are wonderful. I am wearing them almost all the time, including overnight. They feel great and offer good support.
19 May 2026
Unprompted review
Reply from Onecompress
That is the best possible outcome for a sizing mix-up! We want to make sure you have the exact support you need without the hassle of a return process, and we are so glad our team made that seamless for you. Passing those medium supports along to someone else who might need them is the perfect way to spread the comfort!
It is wonderful to hear that your knee sleeves have become a constant companion for you—especially overnight. Getting that consistent, comfortable support is exactly what we aim for, and we are thrilled they are helping you feel so much better.
Thank you for your kind words and for being such a valued part of the Onecompress family! 🌟🦵✨
The Onecompress Team
#FindingTheFit #PayItForward #OnecompressFamily #SupportSquad #FiveStarService #ComfortInMotion #AnkleSupport #KneeRelief
Outstanding compression socks
Outstanding compression socks. At age 80 they are making a huge difference in my ability to walk comfortably and to sleep at night. I love them.
26 May 2026
Unprompted review
Reply from Onecompress
Hearing that our compression socks are helping you walk comfortably and sleep better at age 80 is absolutely wonderful! There is nothing more important than staying mobile and well-rested, and we are so honored that our gear is playing a part in helping you do exactly that.
Thank you so much for sharing how much of a difference these are making in your daily life. It is a privilege to have you in the Onecompress family! 🌟🧦✨
The Onecompress Team
#ComfortInMotion #RestfulNights #OnecompressFamily #SupportSquad #FiveStarService #StayActive #QualityOfLife #GratefulForYou
Very nice people to do business with
Very nice people to do business with. They sent me a free pair of gloves as I questioned my choice in sizes.
I have only used these gloves for about 5 days, but I feel a positive effect!!
26 May 2026
Unprompted review
Reply from Onecompress
That is fantastic to hear! We love being able to help our community find the perfect fit, and we’re so glad those gloves are already making a positive difference for you after just a few days. Consistency is key, and it sounds like you’re off to a great start!
It is our absolute pleasure to make sure you have exactly what you need to feel your best. Thank you for your kind words and for being such a wonderful part of the Onecompress family! 🌟🧤
The Onecompress Team
#PositiveEffect #OnecompressFamily #SupportSquad #FiveStarService #ComfortInMotion #FindingTheFit #GreatExperience #CustomerCare
He very helpful and accommodating to…
He very helpful and accommodating to get me a larger size and making sure I was satisfied with his service. ,
26 May 2026
Unprompted review
Reply from Onecompress
It is so important to us that you feel completely taken care of from start to finish! We know that finding the perfect size can sometimes be a journey, and we are thrilled that our team was able to be so accommodating and ensure you were fully satisfied with your experience.
Thank you for your patience and for letting us know that we hit the mark! It is an honor to have you in the Onecompress family, and we are here for you whenever you need us. 🌟😊
The Onecompress Team
#AboveAndBeyond #SupportSquad #OnecompressFamily #FiveStarService #CustomerCare #FindingTheFit #HappyCustomer
Products are great
Products are great. I have to call customer service, I spoke with Adi. She was extremely nice and took the time to listen to my concerns. I really appreciate the excellent product and customer service this company is offering.
26 May 2026
Unprompted review
Reply from Onecompress
It’s wonderful to hear that our products are making a positive impact for you! We know that when you have concerns, you deserve more than just a quick fix—you deserve to be heard.
Adi is going to be absolutely thrilled to receive this shout-out! She truly loves taking the time to listen and ensure every member of our community feels supported and valued. Thank you for recognizing her kindness and for choosing to share your experience with us.
We are so honored to have you as part of the Onecompress family, and we’re here for you whenever you need us! 😊🌟
The Onecompress Team
#CustomerServiceWin #TheAdiEffect #OnecompressFamily #SupportSquad #FiveStarService #QualityFirst #GratefulForYou
Knee Sleeves
I purchased a pair of knee sleeves. I measured as directed, but fit was not right. I contacted Customer Service and Jean assisted me. She asked questions, and provided suggestions. After working through my issues with the size I ordered, it was determined that I needed a larger size. Jean ordered the larger size and had them sent to me at no charge. And, I did not have to return the original pair. Jean was so professional, and very prompt with responding to my emails. The knee sleeves are providing great pain relief while I sleep. A great product. A great company to work with. And, Jean is an excellent customer service representative!
11 May 2026
Unprompted review
Reply from Onecompress
It is truly a joy to hear that you are finally getting that restful, pain-free sleep you deserve! We know how vital that recovery time is, and we are so glad our knee sleeves are hitting the mark.
Jean will be absolutely thrilled to read your kind words. She takes such pride in working through the details to ensure every customer finds their perfect fit, and it makes our day to know her professionalism and promptness made such a positive impact on your experience. We completely agree with you—she is a superstar on our support squad! 🌟
Thank you for your honesty about the measurement process and for your patience as we worked to get you the right size. We are so happy you’re now part of the Onecompress family, and we’re honored to support your comfort journey! 🚀✨
The Onecompress Team
#TheJeanEffect #PainFreeSleep #OnecompressFamily #SupportSquad #FiveStarService #FindingTheFit #ProfessionalCare #CustomerServiceWin
I am very impressed with one compress…
I am very impressed with one compress for the quality of their products. Although the compression socks did not work for me, I do have five knee sleeves
that help me sleep better at night. I really appreciate Dane for the help I was given. It helped my experience to be a very positive one even though the compression socks did not work for me. I would definitely try a different product, knowing the quality that I have received and the customer service also.
20 May 2026
Unprompted review
Reply from Onecompress
It is so wonderful to hear that our knee sleeves are helping you get the restorative sleep you deserve! We know how crucial that nighttime comfort is for long-term pain management, and we are thrilled they are making such a positive difference in your daily life.
Even when a product like our compression socks isn't the perfect match for your specific needs, we are so glad that Dane could ensure your experience remained positive and supportive. That is exactly the standard we strive for, and we truly appreciate your loyalty to the brand.
Thank you so much for the shout-out to Dane and for your continued trust in our quality. We look forward to helping you find the perfect fit when you decide to explore other products! 🌟✨
The Onecompress Team
#RestfulNights #QualityFirst #OnecompressFamily #SupportSquad #FiveStarService #KneeSleeveRelief #CustomerCareWin #GratefulForYou
Adie at customer service was wonderful
Adie at customer service was wonderful. I ordered the wrong size and she reordered the correct size free of charge. No problem whatsoever. She was very helpful and customer service is terrific.
26 May 2026
Unprompted review
Reply from Onecompress
It is wonderful to hear that Adie provided such a seamless experience! Getting you into the correct size is our top priority, and we’re so glad she could make the process quick, easy, and stress-free for you.
Adie is going to be so happy to hear that her help made such a positive impact. Thank you for your kind words about our team—we are absolutely thrilled to have you in the Onecompress family! 🌟📦
The Onecompress Team
#TheAdieEffect #CustomerServiceWin #OnecompressFamily #SupportSquad #FiveStarService #FindingTheFit #HassleFreeExchange #FantasticService
Exchange…
I got some items that weren't a good fit. They were willing to exchange them and didn't even need the old ones. Can't wait to try it
25 May 2026
Unprompted review
Reply from Onecompress
It’s fantastic to hear that our team could make the exchange process so stress-free for you! We know that finding the perfect fit is key to getting the relief you deserve, and we never want you to feel stuck or hassled when something isn't quite right.
We are so glad you’re excited to try the new items—we can't wait for you to experience that comfort for yourself! Plus, we love that you have the chance to pass those original pieces on to someone else who might need a little extra support.
Thank you for your patience and for being such a valued part of the Onecompress family. We’re here whenever you need us! 🚀✨
The Onecompress Team
#FindingTheFit #EasyExchange #OnecompressFamily #SupportSquad #FiveStarService #ComfortFirst #PayItForward #CustomerCare
Amazing customer service
My onecompress came in and I tried it on but it was too small and it was rolling down. I let the company know that I wanted to exchange it. They were so understanding and they let me know they were sending me another one free of charge and I didn't need to give the other one back. I was amazed by how they were quick to respond back, fixed the issue, and nice and wonderful they were.
24 May 2026
Unprompted review
Reply from Onecompress
It is so frustrating when a product doesn't fit quite right or refuses to stay in place, so we are thrilled that our team was able to turn that around for you immediately!
Getting you into the correct, comfortable size is our top priority, and we don't believe you should have to deal with the hassle of return shipping or waiting weeks for a resolution. We are so glad our team could take care of you quickly and generously—and we hope you'll consider passing that original sleeve along to someone else who might benefit from it!
Thank you so much for your kind words about our response speed and our support squad. We are honored to have you as part of the Onecompress family, and we can’t wait for your perfect fit to arrive! 🚀✨
The Onecompress Team
#FindingTheFit #AboveAndBeyond #OnecompressFamily #SupportSquad #FiveStarService #HassleFreeExchange #CustomerCare #ReliefMadeEasy
Better sleep less pain and swelling
I bought 3 sets of knee sleeves and love them so much I bought 3 more sets! I sleep in them and wake up with less swelling and pain than I have in a very long time! I have both osteoarthritis and rheumatoid arthritis and I also had a meniscus repair and an ACL repair on my right knee. I’m no stranger to pain but these sleeves do help me be more comfortable.
22 April 2026
Unprompted review
Reply from Onecompress
Knowing that you’ve found a way to wake up with less pain and swelling—especially while navigating the complexities of both osteoarthritis and rheumatoid arthritis, on top of your surgical history—is absolutely incredible! It takes a lot of resilience to manage those kinds of challenges, and we are so honored that our sleeves have become a reliable part of your recovery and comfort routine.
Doubling down with an additional three sets is the ultimate compliment. Whether you’re wearing them to bed to help with that morning stiffness or leaning on them throughout the day, we are just so glad they are providing that extra layer of comfort you deserve.
Thank you for sharing your story and for making us part of your daily relief. It is a privilege to have you in the Onecompress family! 🌟🦵✨
The Onecompress Team
#PainRelief #JointHealth #OnecompressFamily #SupportSquad #ComfortFirst #OsteoarthritisRelief #RheumatoidArthritisWarrior #SurgeryRecovery #RestEasy
Every product I've gotten from you (and…
Every product I've gotten from you (and there are many) has been a 'saving grace' for me! You have wonderful customer service & I recommend you to everyone I know. I was very sad to not be able to get the new socks on & you were very kind to give me a credit.
My ankle & shin compression pieces have been invaluable to me because they help so much!
25 May 2026
Unprompted review
Reply from Onecompress
Hearing that our products have been a "saving grace" for you is the highest compliment we could ever receive! We know how much of an impact chronic pain can have on your daily life, and being able to provide even a small measure of relief and restored mobility is exactly why we do what we do.
We are so sorry the new socks didn't work out as expected, but we’re glad we could offer a credit to help you find something else that fits your needs perfectly. Your comfort and satisfaction are always our top priority, and we are so touched by your kindness and your willingness to recommend us to those you love.
Thank you for being such a loyal, long-time member of the Onecompress family! We are honored to be part of your support system, and we’re here for you whenever you need us. 😊🧦✨
The Onecompress Team
#SavingGrace #OnecompressFamily #SupportSquad #FiveStarService #AnkleRelief #ShinSupport #QualityFirst #GratefulForYou
I ordered a pair for myself and sister…
I ordered a pair for myself and sister in another state. I measured my area and the size I ordered was not quite big enough. I needed to exchange for a size up. I spoke to Mariz Ville in customer service. The promptness to take care of my exchange and the speed of mailing new pair was exceptional. In the world today where you have to deal with AI bots, the human experience still works best.
25 May 2026
Unprompted review
Reply from Onecompress
We couldn't agree more—while technology is great, nothing truly replaces the warmth and efficiency of a real human connection! We are thrilled that Mariz could provide that personal, attentive support to get your exchange handled exactly the way it should be.
Getting you into the perfect fit so both you and your sister can experience the relief you deserve is our absolute priority. We are so glad our team’s promptness and speed made the process seamless for you.
Thank you for your kind words and for choosing to share your experience. It is a true honor to have you and your sister as part of the Onecompress family! 🌟📦
The Onecompress Team
#HumanConnection #CustomerServiceWin #OnecompressFamily #SupportSquad #FiveStarService #FastExchange #FindingTheFit #QualityCare
Excellent Customer Service
Onecompress made good on their satisfaction guaranteed policy. Tiffany at customer support was particularly helpful in the return process.
25 May 2026
Unprompted review
Reply from Onecompress
We are so pleased to hear that we stood by our satisfaction guarantee and made things right for you! Ensuring that every customer feels confident and supported is at the heart of what we do, and we’re glad the return process was smooth.
Tiffany will be absolutely thrilled to receive this shout-out! She is a valued member of our support squad, and knowing she made your experience positive is exactly the kind of feedback we love to share with the team.
Thank you for your trust in us and for being a valued part of the Onecompress family! We are here for you whenever you need us. 🌟
The Onecompress Team
#SatisfactionGuaranteed #SupportSquad #OnecompressFamily #CustomerServiceWin #FiveStarService #WeAreHereToHelp
Great products!
Every product we have purchased has been helpful in relieving pain and restoring mobility.
25 May 2026
Unprompted review
Reply from Onecompress
That is the ultimate goal! Knowing that our products are actively helping you reclaim your mobility and find relief from pain is the highest praise we could receive. Whether it’s getting back to those daily tasks or simply moving through your day with more ease and comfort, we are honored to be a part of your journey.
Thank you for your continued trust in our gear and for sharing your success with us. We are so proud to have you as part of the Onecompress family! 🚀✨
The Onecompress Team
#RestoringMobility #PainReliefSuccess #OnecompressFamily #SupportSquad #QualityResults #MovingWithEase #GratefulForYou
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