One4all Gift Cards Ireland Reviews 

4,566
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Considering 335 reviews, most reviewers were unhappy with their experience overall. Many customers found the payment process difficult, with cards not working, issues with activation, and problems converting vouchers. The website was frequently criticized for being slow, confusing, and difficult to navigate, often leading to frustration when trying to activate cards or make transactions. Customer service was a major point of dissatisfaction, with many reporting unhelpful responses, long wait times, and a lack of resolution for their issues. Some people were dissatisfied with product-related issues, such as personal information being printed on gift vouchers, making them less suitable for gifting, and difficulties with digital card functionality. However, a few other people also felt that the process was easy to navigate and purchase, and appreciated the ability to convert vouchers to virtual Visa cards, expanding their spending options.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some customers expressing satisfaction with digital... See more

Payment

Customers had negative experiences with payment, frequently reporting that cards would not work in stores or... See more

Website

Reviewers mention significant dissatisfaction with the website, describing it as unusable, clunky, and buggy,... See more

User experience

People report ambiguous experiences with user experience, with many finding it extremely difficult and... See more

Customer service

Consumers find customer service to be a source of frustration and disappointment, with many describing it as... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I liked that I didn't have to queue in a post office to buy 48 vouchers. However I am gifting these vouchers and I was very disappointed that every voucher was in a sealed envelope with my full name a... See more

Company replied

Rated 3 out of 5 stars

The process to purchase online is quick, delivery and updates on gift card despatching also good. But couldn't find the"add a message" option so recipients had to guess it was from me in New Zealand... See more

Company replied

Rated 3 out of 5 stars

There was some confusion about wether you can cash in the balance on card also about the Visa option,but was able to clarify the issues Some of the phone staff were useless but others were brilliant.... See more

Company replied

Rated 3 out of 5 stars

I wanted to convert my Christmas gift vouchers to PS5 game vouchers. I managed to get it to work with 4 cards, but my fifth card wouldn't work. The reasons given by the error messge we're kinda unhe... See more

Company replied


Company details

  1. #10 of 10 best companies in Corporate Gift Supplier

Written by the company

With a One4all Gift Card, you can be sure you’re giving a gift your recipient will love. Why? They can spend it almost anywhere, on almost anything – whether they’re a fashionista who needs to stay on top of the latest trends, a foodie with an adventurous palate, a movie-buff who can’t miss seeing the latest blockbuster on the big screen, a spa goddess who loves being spoiled with luxury treatments, or a tech guy who’s not himself without the best gadgets…we could go on! With hundreds of stores and services to choose from, the One4all Gift Card is the ultimate gift of choice. Our Gift Cards come in both Physical and Digital versions (which can be customised & sent with a personal video message), and can redeemed with top retailers across Ireland such as Tesco, Penneys, IKEA, Arnotts, Harvey Norman, Woodies & many more. If you have experienced an issue spending your card either in-store or online, or need assistance in any other way, please email custserv@one4all.ie quoting 'Trustpilot' and we will be happy to resolve the issue to your satisfaction. Contacting our customer service team is the best way to reach a swift and satisfactory resolution to any issue. We look forward to hearing from you.

One4all Gift Cards

Written by the company

Say Thank You Teacher with a One4all Gift Card
From the first shaky sentence to the moment everything finally clicks, teachers and SNAs are there for it all. The quiet encouragement. The extra patience. The belief that helps shape confidence, curiosity and young minds. A One4all Gift Card is a simple gesture that carries real thought behind it. It gives your child’s teacher or SNA the freedom to choose something they truly want, whether that’s a small treat, something special, or something they’ve had their eye on for a while. With a One4all Gift Card they can spend it directly in-store or online with 1000s of retailers on 1000s of brands like Penneys, Brown Thomas or Currys so they’ll find something they’ll truly love. To make your thank you even more special, every gift card purchased on our website before the 29th June comes with a FREE Super Teacher greeting card, big enough to be shared, signed and filled with messages from the entire class.

Contact info

2.8

Average

TrustScore 3 out of 5

5K reviews

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Asks customers to review

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2.8

All reviews

(4,566)

325 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very straight forward

Very straight forward

2 June 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Karl, thank you for your review. We are always pleased to hear from our customers and glad to know your experience with us was a good one,

Rated 1 out of 5 stars

Extremely Frustrating Experience with One4all

My experience with One4all has been incredibly disappointing.

The first issue occurred when my card showed a zero balance while I was trying to pay in Tesco. After contacting customer service, I was informed that the problem was on their end. The funds were eventually loaded onto the card, but only after waiting two working days.

Just three days later, I experienced another payment failure while shopping in TK Maxx Dundrum. I want to commend the staff there, particularly the lady who assisted me. She was patient, professional, tried multiple tills, and even spoke with One4all customer support. Unfortunately, despite all her efforts, the card still would not work.

What made matters worse was the poor customer service I received from One4all. The representative seemed unsure of how to resolve the issue and eventually asked me, "What do you want to do now?" My answer was simple: I just wanted to spend the €100 that was loaded onto my card without any hassle.

Instead, I was told I would need to wait another two working days for a replacement digital card. Only after selecting this option was I noticed on the email I received of additional spending terms and conditions, which had not been explained beforehand.

As a result, I wasted both time and fuel making separate trips to stores that accept One4all cards, only to be embarrassed at the checkout on both occasions due to issues entirely outside my control.

To make matters worse, I know of at least three colleagues who received cards showing a zero balance despite our employer having already paid for them. Based on this experience, I will be recommending that my employer return to using Dunnes Stores vouchers instead.

Overall, this has been an unacceptable experience. I believe customers affected by these repeated failures should be compensated for the inconvenience, embarrassment, and wasted time caused by One4all's service issues.

5 June 2026
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Lee, We are truly sorry to hear about the significant difficulties you encountered with your card, including the balance issues and repeated payment failures. We understand how frustrating and embarrassing these experiences must have been, especially after making dedicated trips and receiving inconsistent support. We are actively reviewing your feedback regarding the service you received and the issues with card functionality to prevent similar occurrences for other customers. Please respond to the request for further information that has been sent directly to your Trustpilot account so we can follow up and assist.

Rated 1 out of 5 stars

Very Late Delivery

Card Ordered and Paid for dispatch delivery paid for. Delivery epected in 2 -3 business days. Called on day 5 Card was not even generated!!!!!! What is this about? Why wasnt I contacted? Why pay for express delievry if generation is taklig so long? Very poor service will be using other services for gift cards.

4 June 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi John, We sincerely apologize for the significant delay and lack of communication regarding your card order and express delivery. we have reached out to you directly through your Trust Pilot account for further information so we can investigate the issue

Rated 5 out of 5 stars
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi, thank you for your review. We are always pleased to hear from our customers and glad to know your experience with us was a good one,

Rated 5 out of 5 stars

Love the new virtual Visa option.

Love the new virtual Visa option. It was easy to move from my reloadable One4all to a virtual Visa. Now I can use it anywhere.

26 May 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Eric, We're so glad you found the virtual Visa option easy to use and convenient for wider acceptance! Thank you for your positive feedback.

Rated 5 out of 5 stars

Great Customer Experience

Easy website to navigate. Service has always been incredible.

28 May 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi , We are so glad you found our website easy to use and our service incredible. Thank you!

Rated 5 out of 5 stars

Great Card

Great app and the card can be used in my favourite stores.

20 May 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Michael, We're glad you enjoy using our app and card at your favorite stores! Thank you for your feedback.

Rated 1 out of 5 stars

Worst gift cards ever

It is so difficult to actually spend the amount you have on the card and any remaining balance after 12 months One4All start taking a monthly fee. The website claims you can use the cards with 1000s of retailers both in store and online but in reality you cannot.

A lot of retail outlets may have accepted these cards in the past but now no longer do and same goes for online. There is a 50 Euro cap in place when spending online as well even if your card has a balance higher than this.
The website also claims you can swap your One4All card for other digital gift cards Amazon/Playstation/Xbox which was great but now they no longer even allow you to do this and the mobile app is one of the worst I have ever used.

The company I work for used to give us these gift cards each year but have switched to CleverCards and they are so much better as they work just like a Mastercard and can be used anywhere without limitations. I would not recommend One4All to anyone.

27 May 2026
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Andy, Thank you for sharing your detailed feedback regarding your experience. We are sorry to hear about the difficulties you encountered with card usage, the online spending cap, there is a €50 per transaction limit when spending online (to comply with anti-money laundering regulations).
All retailers listed should accept you card if any have refused please report this to our Customer Care Team to look into for you team by emailing help@one4all.ie or by calling 01 8708100

Rated 4 out of 5 stars

I ordered a number of gift cards in one…

I ordered a number of gift cards in one purchase. It was very easy to navigate. One feature I like is that you can see who has or has not claimed their gift card.

18 May 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Siobhan, We appreciate you sharing your positive experience with us. We're glad to hear you found the navigation easy and value the gift card tracking feature. Thank you for your feedback!

Rated 1 out of 5 stars

Never ever buy one4all

Never ever buy one4all, they are the worse card you could ever buy..
Says it can be used here there and everywhere, but in reality it cant. Can't be used online anywhere..
Choose clevercards if your a business far better.

20 May 2026
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Gerry, We appreciate you sharing your experience with us. We are sorry to hear that our card did not meet your expectations, especially regarding online use. Your card should be accepted with all the retailers listed on our website. an you please report this directly to our Customer Service team by emailing help@one4all.ie or by calling 01 8708100and they can investigate why it was not accepted for you .

Rated 1 out of 5 stars

Unbelievably Difficult To Use

I received a physical One4all gift card about a year ago and only recently decided to use it. The problems started immediately: peeling off the sticker to reveal the PIN was so difficult that the code became unreadable. I had to contact customer service, who eventually issued a digital replacement.

To activate it, I had to register on the website. When in the shop, I tried to access the card on my mobile phone, I was told I needed to download the One4all app. After downloading the app, I was then informed that I couldn’t actually use the app to pay and would need to transfer the card into my Google Wallet instead.

I added it to Google Wallet and, after two attempts at the shop, finally managed to use it.

I understand the need for security, but the entire process was unnecessarily complicated and frankly farcical. I sincerely hope no one ever gives me a One4all gift card again.

20 May 2026
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Gerard, We appreciate you sharing your detailed feedback regarding the challenges you encountered while trying to use your One4all gift card. . We are actively reviewing our procedures to simplify the user experience . Your insights are invaluable as we work on this.

Rated 2 out of 5 stars

Terrible customer service

Terrible customer service. It would be better to just give the money directly.

11 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Raquel, We are sorry to hear about your experience. We are reviewing your feedback. We have reached out to you directly for further information via your Trust Pilot account so we can investigate and resolve the issue.

Rated 3 out of 5 stars

Observations on buying on line for the first time

I liked that I didn't have to queue in a post office to buy 48 vouchers. However I am gifting these vouchers and I was very disappointed that every voucher was in a sealed envelope with my full name and home address on. It now means I have to buy appropriate envelopes and remove my personal information. It backfired in me as with regards to time.

13 May 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Anne, We appreciate you purchasing the vouchers and sharing your experience. We're sorry the envelopes containing your personal information created extra work for you as you prepared your gifts. We'll review our voucher delivery process to improve it.

Rated 5 out of 5 stars
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Noel, thank you for your review. We are always pleased to hear from our customers and glad to know your experience with us was a good one, warm regards, the O4A team.

Rated 1 out of 5 stars

Absolutely dreadful

Absolutely dreadful. We recently found a one for all voucher we got for our wedding 2 years ago. €15 euro has now been deducted due to inactivity. I am Absolutely furious and disgusted. I will never purchase a one for all voucher ever again and I will be telling everyone I know to avoid them. The monthly charge is ridiculous.

23 April 2026
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Nicola, We appreciate you taking the time to share this. We want you to enjoy spending your gift card and to treat yourself to something soon! It’s best to spend your gift card within the first 18 months. After that a charge, as set out in the T&CS, of €1.45 commences monthly, and helps us keep any remaining funds secure. We would be happy to discuss the amount deducted so please reach out to our Customer Services team via help@one4all.ie or via phone at 01 8708100.

Rated 2 out of 5 stars

Hassle to use

Couldn't get my cardboard card to work. Trying to buy a e100 PS5 voucher.
Rang customer service, girl said transactions are only available in e50 increments at a time.
Why have a e100 card option at all so?
Also very slow to send codes...
With the initial extra 'processing' or admin fee or whatever it's called, I don't think I'd use this service again.

23 April 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Louise, We appreciate you sharing your experience. We're sorry your card didn't work for the PS5 voucher and for the confusion regarding the e100 option. Digital codes are generally sent via email often within 15 to 24 hrs after purchase. There is no extra fee to purchase a PS5 code with your card .

Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. I requested that my €1000 be transferred into my bank account. Their charge is €16. That was over three months ago and despite over 20 phone calls, I have still not received my money. Every time I call, I get a different story regarding when the transfer was made. It was never made. I am going to have to go down the legal route to get my money back. An absolute total scam. Do not risk using them

21 April 2026
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi There, We appreciate you bringing this to our attention. We are very sorry to hear about the difficulties you have experienced with your transfer and the frustration this has caused. We take such matters seriously and will investigate thoroughly to understand what occurred.

Please respond to the request for further information that has been sent directly to your Trustpilot account so we can follow up and assist.

Rated 2 out of 5 stars

Pointless and hassle,

7 April 2026
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi there, I am sorry you appear to be having difficulty with your gift card. Please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100 so they can assist you with your query.

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