One.World Reviews 

393
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 246 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product quality, beautiful home designs, and the remarkably careful packaging that reliably keeps fragile items completely safe during transit. Consumers also highlight the incredibly helpful and friendly staff members alongside exceptionally fast delivery times that consistently make online shopping a total breeze. Some reviewers were not happy with frustrating delivery delays, poor communication, or troublesome issues caused by external couriers handling their packages. A few buyers additionally mentioned receiving damaged goods upon arrival or facing surprisingly difficult administrative hurdles when trying to arrange product returns independently.

What people talk about most

Product

Clients share positive opinions on product, highlighting the stunning design, great quality, and excellent... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that parcels arrive... See more

Quality

Consumers find quality to be exceptional, frequently highlighting the solid construction, beautiful design,... See more

Service

Reviewers mention positive feedback about service, frequently highlighting thorough, friendly assistance and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising quick responses and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered the Landscape framed Hambledon Set of 2 Ocean art prints delivered with care and well packaged as these prints are of a large size the art Landscape is beautifully painted on both prints happ... See more

Rated 5 out of 5 stars

I have ordered many things from this company and I have never been disappointed amazing quality and very good value for money the items look lovely in your home and always leave your guests talking ab... See more

Rated 5 out of 5 stars

Bought several plant pots. All look exactly as pictured on the website. Great value and quality. Good delivery. One arrived broken despite being packaged well. After speaking to customer service via c... See more

Rated 5 out of 5 stars

I absolutely love this company I have ordered so much from them my home looks lovely the staff are lovely and it doesn’t take long for the order to come will continue to order if you have never ordere... See more



Company details

  1. Home Goods Store
  2. also in
  3. Furniture Store
  4. Lighting Store
  5. Mirror Shop

About One.World

Written by the company

Creating statement designs for everyday living, One.World has been transforming our homes since 1990.

With a skilfully crafted collection of furniture, lighting, and homeware, One.World products are built to last. With accessible pricing and an environmentally conscious mindset too, what’s not to love?

Visit www.one.world to explore the full collection.

Our Shipping Promise

Delivered within 2-3 working days

All standard size items ship from our UK warehouse and arrive within 2–3 working days. Need it sooner? Choose Next Day delivery at checkout.

Contact info

One.World

One order, one tree 🌿 Together we’re growing something good.

4.6

Excellent

TrustScore 4.5 out of 5

393 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(393)

233 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The payment system is not ideal

The payment system is not ideal.
We are accustomed to paying by bank transfer from an invoice. At the NEC show the person who took my order said that you still have all our account details from years of ordering from you in the past.
Instead your payment system picked up my personal address as the delivery address as that's the address linked to my email address.

4 February 2026
Rated 5 out of 5 stars

Bratton & Colerne planter

Received my delivery quickly with a very efficient courier. Unfortunately one item was received broken but customer service were excellent & arranged an immediate replacement. Very impressed. Love the products, they offer something different to the norm.

21 January 2026
Rated 5 out of 5 stars

Very Impressed

I ordered an amazing Buddha ornament which was even more beautiful once received. I absolutely love it & delivery was fuss free & quick. Very impressed.

19 January 2026
Rated 5 out of 5 stars

Smashing quality,fast safe delivery,and…

Smashing quality,fast safe delivery,and also the policy of planting trees for each item sold.
One of the items purchased was a Rug which is really nice,I would recommend One.World,it offers items that are different to other outlets while being quality products.

19 January 2026
Rated 4 out of 5 stars

Wall Art purchases.

I have bought from this company 3 times now and items as described, of excellent quality and packaged well for delivery. Customer service is also excellent as can speak to someone over the phone or email and any hicupps dealt with promptly.

6 January 2026
Rated 5 out of 5 stars

Great service

Very good deal, and a very attractive table, delivered promptly and for no charge. Delivery guys put it in situ, and took away all the packaging. Thank you.

8 January 2026
Rated 5 out of 5 stars

Unique pieces and great quality

My order arrived quickly and well packaged. I was really happy with my purchases but there again I’ve always been happy with my purchases from One.World. Great quality, really unique pieces and I love finding places to put them in my home.

2 January 2026

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