One Planet - Brosse NANO Reviews 1,730

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Bathroom Supply Store

Written by the company

Brosse à dents NANO : la solution contre la sensibilité dentaire et les problèmes de gencives ! Nous sommes une marque de produits pour salle de bain innovants et écologiques


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Je ne peux plus m’en passer…

Je ne peux plus me passer des brosses à dents One Planet ! Mes douleurs quotidiennes ont disparues grâce à One Planet ! Merci

8 April 2026
One Planet - Brosse NANO logo

Reply from One Planet - Brosse NANO

Bonjour Lili,

Toute l'équipe ONE PLANET vous remercie d'avoir pris le temps de nous faire un retour 5* sur votre commande de vos brosses à dent en bambou !

En effet, nous sommes très fiers de nos brosses à dent qui révolutionnent vraiment le quotidien de ceux qui souffrent des gencives et qui n’ont jusqu'à présent trouvé aucune autres solutions alternatives sur le marché ;)

A très bientôt pour une prochaine commande ;)

L'équipe One Planet 🌱

Rated 1 out of 5 stars

Subscription hidden in wording

The trial subscription is hidden in the wording, you think you are taking a trial of the tooth brushes but you automatically get billed for the subscription.
Sneaky.

7 October 2025
One Planet - Brosse NANO logo

Reply from One Planet - Brosse NANO

Hello Chad Mac Donald,

We have taken your feedback into account and are sincerely sorry if your shopping experience on our site was not entirely satisfactory!

Regarding the premium offer, it was indeed offered at the time of your order, but you did have the option to select it or not!

Hoping that you still like your products.

The Opnet Team 🌱

Rated 5 out of 5 stars

Very confortable

23 February 2026
One Planet - Brosse NANO logo

Reply from One Planet - Brosse NANO

Hello Jabbie,

Thank you for taking the time to give us feedback on your first order of toothbrushes from our ONE PLANET website, which seems to be a perfect fit for you!

We look forward to trying other products from our range soon!

The One Planet Team 🌱

Rated 2 out of 5 stars

Brustles

Yeah I know the whole point is the brustles being soft but i could feel my tooth aching a bit unlike with another bamboo brush I used.
So of course since I'm scared of the doctor and refuse to end up with a cavity, I switched.
It was a good thing for the gums, but brushing my teeth for more than five minutes I don't have that patience, let alone having to brush hard to make it as useful as a normal brush.
Very good price tho, it was rlly cheap for me so that was cool.

13 October 2025
One Planet - Brosse NANO logo

Reply from One Planet - Brosse NANO

Hello Alua,

Thank you for taking the time to give us feedback on your experience using your toothbrushes.

We're sorry that our toothbrushes didn't quite meet your expectations :(

It's true that some customers need time to get used to the feel of bamboo because we're so accustomed to plastic!

It was specifically designed for people with sensitive teeth and gum problems.

We hope you'll have the opportunity to try our other products sometime to form your own opinion :)

The One Planet Team 🌱

Rated 5 out of 5 stars

nickel !!!!

28 January 2026
One Planet - Brosse NANO logo

Reply from One Planet - Brosse NANO

Bonjour Sara,

Nous vous remercions pour votre retour et vos 5* sur votre commande de brosse à dent en bambou qui semblent vous convenir parfaitement !

En effet, avec ses 20 000 micro poils souples et doux de qualité alimentaire, la brosse à dents NANO permet un nettoyage en profondeur !

L'équipe One Planet 🌱

Rated 5 out of 5 stars

Excellent

Very good , it Is perfect

3 February 2026
One Planet - Brosse NANO logo

Reply from One Planet - Brosse NANO

Hello Nemanja,

Thank you for you feedback.

We are delighted that you like your toothbrushes.

See you soon to test our other products !

The ONE PLANET team 🌱

Rated 5 out of 5 stars

Amazing

Excellent quality

27 November 2025
One Planet - Brosse NANO logo

Reply from One Planet - Brosse NANO

Hello Mohammed,

Thank you for taking the time to give us feedback on your first toothbrush order.

Thank you for highlighting the excellent quality of our products :)

We look forward to your next order soon!

The One Planet Team 🌱

Rated 4 out of 5 stars

great

it is really soft and I like the feeling of using it. I liked the price and style. It just arrived a bit late and in a peculiar time. Around 22:00.

26 November 2025
One Planet - Brosse NANO logo

Reply from One Planet - Brosse NANO

Hello Amir,

Thank you for your very thorough and kind feedback on your first order of bamboo toothbrushes, which seem to suit you perfectly!

Indeed, with its 20,000 soft, food-grade micro-bristles, the NANO toothbrush provides a deep clean!

We apologize for the delayed delivery.

We hope you'll have the opportunity to try our other products sometime :)

The One Planet Team 🌱

Rated 1 out of 5 stars

Scam

After having ordered once, they continued to withdraw money from my account.

8 September 2025
One Planet - Brosse NANO logo

Reply from One Planet - Brosse NANO

Hello Mikhael,

Thank you for your feedback, which we have taken into account and which has received our full attention!

Regarding our premium offer, there are no pre-checked boxes.

You are simply prompted when placing your order if you would like to test the premium offer.

It is also clearly stated several times that the first 30 days will be free and then renewed (unless you cancel this offer before the end of the trial period).

Our customer service, with whom you communicated by email, has responded favorably to your request by accepting your refund, given your good faith :)

We hope you still like your products.

Please do not hesitate to contact them if you need further assistance.

The One Planet Team 🌱

Rated 5 out of 5 stars

Very good product

Very good product, probably gonna order this for the rest of my life!

26 August 2025
One Planet - Brosse NANO logo

Reply from One Planet - Brosse NANO

Hello Daniel,

Thank you for taking the time to give us feedback on your first toothbrush order :)

Thank you for your loyalty to our One Planet brand !

See you soon!

The One Planet team 🌱

Rated 5 out of 5 stars

Delivered speedily and excellent

Delivered speedily and on time and the product was as specified. Very good.

25 June 2025
One Planet - Brosse NANO logo

Reply from One Planet - Brosse NANO

Hello,

The whole team thanks you for your 5-star rating on our bamboo toothbrushes, which seem to be a perfect for you!

See you soon to try our other product !

The One Planet team 🌱

Rated 5 out of 5 stars

Great product

Great product, delivered fast.

10 June 2025
One Planet - Brosse NANO logo

Reply from One Planet - Brosse NANO

Hello,

Thank you for your feedback !

Thank you for highlighting the prompt delivery of your package :)

See you soon for another order!

The One Planet team 🌱

Rated 5 out of 5 stars

I like the texture

I like the texture ! It feels different when brushing, softer, but the results are very satisfying with the clean sensation !

22 May 2025
One Planet - Brosse NANO logo

Reply from One Planet - Brosse NANO

Hello Leticia,

Thank you for your feedback on your first toothbrush purchase !

We hope you'll be satisfied with our products in the long run :)

The One Planet Team 🌱

Rated 4 out of 5 stars

Only just received them

Only just received them. Fast delivery and so far so good!

20 May 2025
One Planet - Brosse NANO logo

Reply from One Planet - Brosse NANO

Hello,

Thanks you for your feedback on your bamboo toothbrushes :)

We also thank you for highlighting the prompt delivery of your package!

The One Planet team 🌱

Rated 5 out of 5 stars

Works very well

I have not had bleeding gums since using this tooth brush, strange to start with because the bristles are so soft, but it does the job.

13 May 2025
One Planet - Brosse NANO logo

Reply from One Planet - Brosse NANO

Hello Lesley,

Thank you for leaving a review !

We're happy to have you among our new satisfied customers :)

The One Planet Team 🌱

Rated 5 out of 5 stars

Super sensation d’avoir les dents…

Super sensation d’avoir les dents propre sans aggression des dents et gencives !
Merci

14 April 2025
One Planet - Brosse NANO logo

Reply from One Planet - Brosse NANO

Bonjour,

Toute l'équipe de ONE PLANET vous remercie pour votre retour sur votre 1er achat et sur l'efficacité de nos brosses à dent qui semblent vous convenir parfaitement :)

Elle a été spécialement conçue pour les personnes ayant les dents sensibles et des problèmes de gencives.

Nous sommes heureux de vous comptez parmi nos nouveaux clients conquis !

En espérant que vous puissiez tester nos autres produits à l'occasion :)

L'équipe One Planet 🌱

Rated 4 out of 5 stars
One Planet - Brosse NANO logo

Reply from One Planet - Brosse NANO

Bonjour Fabienne,

Toute l'équipe de ONE PLANET vous remercie pour votre retour très complet sur nos produits :)

Nous sommes très heureux de vous compter parmi nos nouveaux clients plus que satisfaits par nos douces brosses à dents !

N’hésitez pas à tester nos autres produits a l'occasion !

L'équipe One Planet 🌱

Rated 1 out of 5 stars

Have not yet received anything from them

I bought a set of toothbrushes from One-planet UK from an Instagram add on Nov 10th and have not yet received my package. I have contacted customer service 3 times already and they only responded to my first email, on Nov 23rd assuring me that the package was shipped.

Very disappointed with the experience.

7 December 2023
Unprompted review
Show reviews in all languages. (1,730 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look