Oncostore Reviews 6

I used their service two times. Service good, but there is a lot room to improve. Payment system is still quite confusing steps and terminology used in the transaction. Their notification is not clear and frustrating. I go two notification telling me that (first note) that a delivery was attempted but fail. It said the package will be cancelled after few more attempts. (Second notice) told me that the package was “out for delivery”. During this time I was not home to receive the package. It made me very nervous that the package will be cancelled or returned to sender. Finally I went to my post office to get the package. Then I got a message saying it was delivered. If they make clear about the delivery workflow, it will save a patron lot of frustration, worrying about how to receive the package. In the whole process, they sent out at least three messages that made me very worried and frustrated.

Oncostore.com has fantastic support! They helped me sort out a customs issue with my order, ensuring I received my package promptly. Their professionalism is one of the key reasons I keep coming back.

I am thoroughly impressed with Oncostore.com! The website was user-friendly, and they provided exactly what I needed. My order arrived swiftly and in excellent condition. Their secure payment system gave me confidence. I highly recommend their service

Through no fault of this company, my order was held in customs. Oncostore took this very seriously. They reached out to me to let me know and made sure to take care of the problem quickly. To me this shows their compassion (I need the supplements/medicine) and their excellence in customer service. All companies should strive for this level of service. I’m a new customer but with this level of service, a lifelong one.

Made a substantial purchase last month.
Since then no news.
When I try to contact them the website oncostore.com
has been removed.
Scam??
Have now been sent new domain now oncostore.net and not .com. Just wish they had mailed me instead of a general notice which went to spam.
Have now mailed them and waiting for their response.

Easy to order. Got a response quick when I had forgotten to add something into the order. When the order was taken to a post office because I wasn’t at home I wasn’t left a card but Oncostore contacted me and told me where it was. Also reasonable prices.