I am here to share experience on oncloudapi As a marketer i am not able to do my work properly like marketing because of WhatsApp baning issue the oncloudapi api provider suggested by my friend an... See more
Company replied
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I had a very disappointing experience. The service is not good and whenever there is a problem, they do not reply or provide any support. Customer service is very poor, and they ignore customers after... See more
Company replied
Very good whatsapp crm and api services. The organisation is very prompt and supports out of the way. While integrating, it was as if they are out direct team, the concern and level of dedication is u... See more
Company replied
I have been user of On Cloud API since August 2024. Service is best especially their support team are best. They are providing Low rate at compare to other websites on internet
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Company details
Written by the company
Our Cloud API SaaS platform specializes in providing robust WhatsApp API services, enabling businesses to seamlessly integrate WhatsApp communication into their operations. Our API ensures secure and reliable messaging, allowing for automated notifications, customer support, and marketing campaigns. With scalable solutions designed for businesses of all sizes, we empower our clients to engage with their customers on one of the world’s most popular messaging platforms. Our user-friendly API simplifies integration, ensuring swift deployment and efficient communication strategies.
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4.0
Great
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Butt achi company hy mashallah buht…
Butt achi company hy mashallah buht zabardast support dete hy and price bhi munasib hh and muja jo chez achi lage wo inka shopify integration I have satisfied and trusted bakiyo ki tarah payment le kr jawab nhi dete in ko ma na order place karwaya aur setup ka leya team na khud rabta kia to 100 percent satisfied 😌
7 July 2026
Unprompted review
i have satisfied this company services…
i have satisfied this company services and good technical support the one of best api provider company i have recomended oncloudapi with oncloudapi team
5 August 2026
Unprompted review
Great expereince...
Great expereince.... They are just one phone call away ...Always there to help 24/7
1 August 2026
Unprompted review
They know what they are doing…
I am working with this company and there support is really outstanding as Akash sir have made this happen now whatsapp is working fine my team is happy we have 30 agents and on cloud api is helping us with our scale journey thanks Team On Cloud api for helping us.
15 July 2026
Unprompted review
I am here to share experience on…
I am here to share experience on oncloudapi
As a marketer i am not able to do my work properly like marketing because of WhatsApp baning issue the oncloudapi api provider suggested by my friend and hia experience is also excellent when i shifts on api ma whole work is automate nor my business also got 5x costumers
Their team guides me very well and also gave me their best on google meet and gave me overview of everything when i face any problem their supporte is available every time. When i reached they reaponses me very fast and solve my issues i am completely obsession with them
I recommended the services
30 July 2025
Unprompted review
Reply from On Cloud API - Tech Provider
Thank you for the wonderful review! We're so glad the API helped automate your work and bring in 5x more customers — that's exactly the kind of growth we love to see.
It means a lot that our onboarding and support made a difference for you. We're always here whenever you need us. Thank you for recommending On Cloud API!
— The On Cloud API Team
I am using Oncloud API services from…
I am using Oncloud API services from past 3 years , Service is excellent, Customer service is very supportive , Highly recommended
28 July 2026
Unprompted review
Reply from On Cloud API - Tech Provider
Thank you, Asim! Three years with us is something we're truly proud of, and we're grateful for your continued trust.
It's wonderful to hear the service and support have kept delivering for you over the long term — that's exactly the standard we aim to maintain. We're always here whenever you need us.
Thank you for the recommendation, and here's to many more years ahead!
— The On Cloud API Team
I had a very disappointing experience
I had a very disappointing experience. The service is not good and whenever there is a problem, they do not reply or provide any support. Customer service is very poor, and they ignore customers after the purchase. I would not recommend this service.
20 July 2026
Unprompted review
Reply from On Cloud API - Tech Provider
Fake Reviews if you have complete information please share
Very very very bad experience
Very very very bad experience. Zero customer support.
27 July 2026
Unprompted review
Reply from On Cloud API - Tech Provider
Fake Reviews if you have complete information please share
Very rough and rude support
Very rough and rude support, there is no user support
25 July 2026
Unprompted review
Reply from On Cloud API - Tech Provider
Fake Reviews if you have complete information please share
On Cloud API Aik Trusted App Hai
On Cloud API Aik Trusted App Hai
Aur Sub Se Achi Baat Eski All Support Team Buhat Help Karty Hain Al Time Any Time
Ari Mr Akash Fully Cooperated Person Hai Thank You On Cloud API
30 May 2026
Unprompted review
Reply from On Cloud API - Tech Provider
Thank you for your positive feedback!
We’re really glad to hear that you consider On Cloud API a trusted platform and that you are satisfied with our support team’s availability and helpful nature at all times. We always aim to provide consistent, reliable assistance whenever our users need it.
We also appreciate your kind words about our team members. Your support and trust mean a lot to us, and we will continue working hard to maintain this level of service.
Thank you for being a valued part of On Cloud API!
Ok so the great thing about them is …
Ok so the great thing about them is the customer support and quick response they are helpful they just need to work on there agent system on mobile app overall great experience
23 April 2026
Unprompted review
Reply from On Cloud API - Tech Provider
Thank you for your valuable feedback!
We’re glad to hear that you had a great overall experience with our customer support and quick response times. Providing helpful and timely assistance is always our top priority.
We also appreciate your suggestion regarding improvements to our mobile app agent system. Feedback like this helps us identify areas where we can enhance the experience even further.
Thank you for your support and trust!
exceptional
exceptional
they are very professional,i am fully satisfied by their customers support team
if any issue is reported they solve within few minutes
24 May 2026
Unprompted review
Reply from On Cloud API - Tech Provider
Thank you so much for your amazing feedback!
We’re delighted to hear that you are fully satisfied with our services and that our support team has been able to resolve your issues quickly and professionally. Providing fast, reliable, and effective support is always our top priority.
Your kind words mean a lot to our team, and we truly appreciate your trust and support!
Very good whatsapp crm and api…
Very good whatsapp crm and api services. The organisation is very prompt and supports out of the way. While integrating, it was as if they are out direct team, the concern and level of dedication is unmatched. Also in terms of pricing, they are the most feasible in pakistan's market, we did a detailed market comparison and then choose them.
13 May 2026
Unprompted review
Reply from On Cloud API - Tech Provider
Thank you so much for your detailed and wonderful feedback!
We’re truly glad to hear that you are satisfied with our WhatsApp CRM and API services. It’s great to know that our team’s prompt support, dedication, and hands-on assistance during integration made the process smooth for you. We always aim to work closely with our clients so they feel like we are part of their own team.
We also appreciate your recognition of our pricing after comparing the market. Providing reliable and cost-effective solutions is one of our main priorities.
Thank you for your trust and recommendation—it means a lot to us!
i am with them about 2 years my overall…
i am with them about 2 years my overall experince is very good when i got some issue i contact with support team there support team replies me very quickly and resolve my problem good communications excellent support cooperative team guide you well before payment i recommended the service
6 May 2025
Unprompted review
Reply from On Cloud API - Tech Provider
Thank you for being with us for the past 2 years and for sharing your experience!
We’re truly glad to hear that your overall experience has been very good and that our support team has been responsive, helpful, and able to resolve your issues quickly. Clear communication and cooperative guidance are key values we aim to deliver, both before and after purchase.
Your recommendation means a lot to us, and we really appreciate your trust and continued support. We look forward to serving you for many more years ahead!
We are proceed today setup the first…
We are proceed today setup the first thing is very good my setup is done only 18 minutes second very best thing oncloudapi team is very good support and he will guide me after setup provide full session learning we will satisfied this Pakistani company other companies we will recommend this company services
6 May 2026
Unprompted review
Reply from On Cloud API - Tech Provider
Thank you so much for your wonderful feedback!
We’re really happy to hear that your setup was completed quickly and smoothly in just 18 minutes, and that our support team was able to guide you properly even after the setup. Providing proper onboarding and full session support is something we truly focus on to ensure our customers get the best experience.
It means a lot to us that you are satisfied and willing to recommend On Cloud API services. Your trust and support motivate our team to keep improving and delivering even better service in the future.
Thank you for choosing us!
I had a very frustrating experience…
I had a very frustrating experience with OnCloudAPI.
Before purchasing, I specifically confirmed with their team that I would be able to send personalized WhatsApp messages using variables (such as including the recipient’s name in the message). They clearly assured me that this feature is supported.
I also requested a trial to test the system before committing, but they declined and asked me to pay first. Trusting their confirmation, I proceeded with the payment.
After purchase, I created the templates exactly as instructed by their team. The template was approved after 24 hours, but the personalization (name variable) did not work. For the past two weeks, I’ve been in continuous contact with their support, and each time they suggested changes to the template, claiming the issue was on my side.
Despite following all their guidance, the issue was never resolved. Now they are stating that Meta policy does not allow variables in marketing messages, which directly contradicts their initial assurance — and also contradicts my experience with other platforms where personalization works.
This shows a clear lack of transparency and proper knowledge before selling the service. Additionally, no refund has been provided despite the feature not working as promised.
Overall:
No trial provided
Misleading information before purchase
Weak technical support
No resolution after multiple follow-ups
I would not recommend this platform, especially if you depend on accurate feature claims and reliable support.
4 May 2026
Unprompted review
Reply from On Cloud API - Tech Provider
Thank you for sharing your feedback.
We would like to clarify that our support team did their best to assist you and provided multiple suggestions and guidance to help resolve the issue based on the available Meta policies and system limitations. We always aim to support our customers thoroughly and ensure they get the correct understanding of how the platform works.
At the same time, we understand that there was frustration due to expectations regarding variable usage in WhatsApp templates. We apologize for any confusion this may have caused.
Your feedback is important to us, and we will use it to improve our communication, documentation, and support process to avoid similar misunderstandings in the future.
Thank you for your time.
Best Service & Behavior
Best Service & customer support.
Their pricing are low then market
13 May 2025
Unprompted review
Reply from On Cloud API - Tech Provider
Thank you for your valuable feedback!
We’re glad to know that you’re happy with our service and customer support. Providing reliable assistance along with fair and competitive pricing is always our goal.
We truly appreciate your support and look forward to continuing to serve you with the same quality and dedication!
Excellent API Services
Excellent API Services, Friendly and trusted staff. The most important thing quick response.
9 May 2024
Unprompted review
Reply from On Cloud API - Tech Provider
Thank you so much for your wonderful feedback!
We’re delighted to hear that you are satisfied with our API services and that our team’s friendliness, trustworthiness, and quick response have made a positive impression on you. Providing reliable service with fast support is always our top priority.
We truly appreciate your support and look forward to continuing to serve you in the best possible way!
Very good company
Very good company, prompt responses and a very helpful team
1 May 2025
Unprompted review
Reply from On Cloud API - Tech Provider
Thank you for your kind feedback!
We’re glad to hear that you’re happy with our company and that our team’s prompt responses and support have been helpful for you. Providing quick and reliable assistance is always our priority.
We truly appreciate your support and look forward to serving you again in the future!
i have been using on cloud API service…
i have been using on cloud API service from since 2024 and i am really satisfied with there services they are really helpful and there support is available and i want to recommend to other as well
9 November 2024
Unprompted review
Reply from On Cloud API - Tech Provider
Thank you so much for your continued trust and kind feedback!
We’re really glad to hear that you’ve been using On Cloud API since 2024 and are satisfied with our services. It’s great to know that our support team has been helpful and always available when you needed assistance.
Your recommendation means a lot to us, and we truly appreciate you sharing your experience with others. We’ll keep working hard to maintain and improve the quality of our services for you and all our users.
Thank you for being a valued part of On Cloud API!
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