OmniaBlinds Reviews 

217
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Great product, however sizing could have been more accurate (arrived blinds were narrower than i expected). Price is too high for the whole house, so will stop with just one room.

Rated 5 out of 5 stars

We installed the Oslo Beige Smart Roller Shade in our stairwell window, which is completely out of reach, and it’s been a total lifesaver! The smart functionality works beautifully, making controlling... See more

Company replied

Rated 5 out of 5 stars

Beautiful and smart blinds with super helpful employes! Bought these after looking for smart blinds that supported everything I wanted for a long time. Finally these came up and checked every box. Fut... See more

Rated 3 out of 5 stars

No complaints about the product itself. they are amazing, and the software works without a hitch. However, We ordered multiple blinds and not once during the process were we warned that we would be hi... See more

Company details

  1. Window Treatment Store
  2. also in
  3. Curtain Store
  4. Curtain Supplier and Maker
  5. Decoration and Interior Design Store
  6. e-Commerce Service

Written by the company

OmniaBlinds - Smart Shades for Modern Living Upgrade your home with our smart blinds, compatible with Apple Home, Alexa, Google, and SmartThings through Matter-over-Thread technology. Our custom shades seamlessly integrate into your smart home ecosystem, offering app-controlled convenience and voice activation. Unmatched Quality and Design Crafted from eco-friendly textiles, all our smart blinds are made in Sweden, ensuring energy efficiency and a perfect fit for your windows. Whether you need blackout blinds for privacy, translucent blinds for filtered light, or transparent blinds for a clear view, we have stylish options to suit any room. Seamless Integration and Easy Installation Experience wireless installation and intelligent light control that adjusts to your daily routine, enhancing both home security and comfort. Our blinds operate with Thread and Bluetooth, ensuring effortless use and seamless integration with your smart home setup. Sustainable and Functional At OmniaBlinds, quality meets sustainability. Enjoy the benefits of smart thermal regulation, keeping your space comfortable all year round. Our smart shades are designed for a modern lifestyle, combining elegance and functionality. Each blind is handcrafted in Sweden, ensuring superior quality and durability. Discover the OmniaBlinds Way Experience smart shades without compromises. Upgrade your home with OmniaBlinds smart shades today and enjoy unparalleled quality, seamless integration, and sustainable living.


Contact info

4.1

Great

TrustScore 4 out of 5

217 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(217)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Another Great Order

Another Great Order - I've had multiple orders with OmniaBlinds, and I'm very pleased with the results. The integration with HomeKit is flawless. Thank you!

15 October 2022
Rated 5 out of 5 stars

Welcome darkness

Samples arrived within a few days. Installation was easy and the remote blind works great. Customer service was top notch! The neighbors lights no longer shine in our living room.

7 September 2022
Rated 4 out of 5 stars

Worked as expected

I had ordered 8 blinds for my house in 2 batches. One blind from the first batch had some issues. Omnia blinds sent me a new motor for that after which it worked well.
Second batch of blinds took some good time to arrive around 4-5weeks.

The blinds and the associated automations are working quite well so far.

30 August 2022
Rated 4 out of 5 stars

Great customer support, I recommend giving them a try

I tried getting samples shipped to Brazil, where I live, but I never got them. What happened is that the local tax authorities couldn't find my tax number (the order form didn't request any information about my tax number), and they couldn't reach out to me, neither OmniaBlinds. After a few weeks they returned the package back to the sender and I thus I never got them.
If OmniaBlinds wants to ship to Brazil, I'd expect them to have a "tax number" field, as well as email and phone number in their order page so we can fill it out and if any tax authority need to reach out to the buy, they can.

EDIT: after posting this review, the company reached out, apologized and resent the samples. Not I got them, but Brazilian taxes are to blame: the free sample cost me $56 in taxes and fees. Crazy.

Anyways, I had a great experience with their Customer Support. I recommend giving them a try.

5 July 2022
OmniaBlinds logo

Reply from OmniaBlinds

Hi Roger! We have a lot of customers in Brazil and this has never happened before. When we ship to Brazil we need to add the tax number manually to UPS but unfortunately it seems like we missed it this time. UPS always get the email and the phone number so it is very strange that they have not got in touch with you or with us. Of course we want you to have our fabric samples so we would gladly send them again.

Kind Regards,

OmniaBlinds

Rated 3 out of 5 stars

UK buyer beware of import duty

The blinds themselves are excellent and I am very happy with their quality and functionality. They work as expected.

I am not happy with the customer service I received though. I made it clear when looking to buy these that I was in the UK and I was asking about delivery times.

It wasn't made clear that I would have to pay a significant amount of import duty on the two blinds I ordered. £200 (just over) in total on top of what I had already paid.

Omnia's response was essentially a shrug of the shoulders and they told me it was too bad.

Further, they then sat at the logistics company's warehouse for a good few days while I disputed and tried to understand the import charge, I was not expecting.

I need two more blinds for my children's bedrooms. I will wait whatever time it takes for them to be produced by a UK company, so I don't have this hassle next time.

A shame, I wasn't made aware of it, so I could factor it into my costs.

1 July 2022
OmniaBlinds logo

Reply from OmniaBlinds

Hi John! I'm happy to hear that you think the blinds are excellent and that you are happy with the quality.
Since the UK is not a part of the European Union anymore you have to pay import duties. We are shipping to about 60 different countries and every country have different rules regarding import. In our terms & conditions we have stated that we don't cover such fee's.
In your case it seems like you had to pay a lot more than other customers from the UK.
We will send you a very good discount code so you can get two more blinds for the children's room.

Kind regards,

OmniaBlinds

Rated 5 out of 5 stars

Blinds have worked great

Blinds have worked great. Had a little issue with the bar coming apart, but customer service was great and they helped me fix it

27 August 2022
Rated 4 out of 5 stars

Nice blinds, good customer service

Omniablinds were able to satisfy my special order which required both a motorized and manual blinds. The blinds were well packaged and are easy to install and configure. My only negative comment is their policy on samples which is way too expensive.

13 July 2022
Rated 5 out of 5 stars

Great product backed with great support!

I bumped into a technical issue while trying to add the blinds into my smart home setup. Which is most likely my fault in the process. Anyways, support team replied to my email within an hour and problem solved.

The blinds itself is as advertised. Quality build and material.

27 June 2022
Rated 4 out of 5 stars

These blinds are nice especially for…

These blinds are nice especially for people who are living in a wheelchair. I only needed one so I paid the $300+ price tag but the next room has 8 windows so I won’t be able to afford that. Accurate measurements are a must. Mine fit perfectly but I was very careful in measuring my window. The setup was super easy and it operates well in Homekit. I automated mine to open in the morning and close at bedtime. The blind can be set to any percentage. That percentage is based on the upper and lower limits. Physical installation is pretty straight forward. Other than price I am very pleased.

25 June 2022
Rated 1 out of 5 stars
OmniaBlinds logo

Reply from OmniaBlinds

Hi James,

I think it is quite unfair to tell us that we have really poor customer service when you know that you have ordered the wrong size and asked us about refund. You ordered a blind in 62 cm width and when you got it you thought you have ordered 162 cm. There is a big difference in width and price between 62 cm and 162 cm.

We have stated in our terms & conditions:

''When you order motorised roller blinds, made to measure, you will not be able to return the item. A custom made manufactured product is not entitled for a refund.''

We are always doing the best we can to have happy customers. We even gave you a big discount so you could have replaced the wrong sized blind.

We are of course sorry that you ordered the wrong size and you are still welcome to use the discount code to order a new one in the correct size.

Kind regards,

OmniaBlinds

Rated 2 out of 5 stars

Poor quality and noisy motor.

Poor quality and noisy motorized blinds, a complete waste of money. I could have gotten as effective effect for 20% of the price.
Instead of waking up in the morning with sunshine I am awoken to the sound of a blind motor equivalent to a carpentry workshop.
The positive is that it was make accurately to my measurement. But for that one shouldn’t pay such a premium or wait so long for delivery. Covid or not. Never again.

Followup: have discussed with omniblindes, no issues with motor or installation. Noise level deemed adequate by omniblind but not by me and not for these prices. My original review stands.

20 June 2022
OmniaBlinds logo

Reply from OmniaBlinds

Hi!

We would gladly help you but you never contacted us. You have a faulty motor or installed them in the wrong way. We have never had any complaints about the noise before and of course they should not sound like a carpentry workshop. Please send an email to our support and we will help you out.

Kind regards,

OmniaBlinds

Rated 5 out of 5 stars

Beautiful and smart blinds with super helpful employes

Beautiful and smart blinds with super helpful employes! Bought these after looking for smart blinds that supported everything I wanted for a long time. Finally these came up and checked every box. Future proof with "thread/matter", supports Apple and Google, looks minimalistic, fair price very good quality. Will buy more blinds from Omniablinds.

13 June 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look