I’ve been using Olymp Trade for a while, and my experience has been fairly balanced. The platform is easy to navigate and offers a good range of trading tools for beginners. However, sometimes the exe... See more
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I have sent request for withdrawal of funds and still i have the total amount in my app but i trade with and i lose money so can i receive withdrawal?
Company replied
Heard lot of people saying this Olymptrade app is scam n all, but honestly yaar I really dont knw what problem they having. I been using it for some months now, no big issue so far. Ofcourse sometimes... See more
Company replied
I started with a lot of doubts because of mixed opinions online, but my own experience has been mostly positive. The platform itself is easy to understand once you spend some time learning, and t... See more
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Company details
Written by the company
Olymptrade is an international trading platform with over 100 million users across 130 countries. This page is one of the places where we’re open to hearing your feedback and offering help. For a closer connection with the brand, please visit our official channels.
Contact info
Kingstown, St. Vincent & Grenadines
- support@olymptrade.com
- olymptrade.com
3.0
Average
1K reviews
Replied to 92% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Uplifting
When I thought that nothing can be better, Olymptrade uplifted their platform and made it even more attractive.
This is the right way to celebrate a decade in the business 👍
22 October 2024
Reply from Olymptrade
Hello, Ignacio Villaseñor
Thank you so much for your kind words! We're thrilled to hear that you found our platform improvements uplifting and even more attractive. It’s our goal to continuously enhance the experience for our users, and your feedback truly motivates us. Celebrating a decade in the business is a huge milestone for us, and we're glad we could mark it by making the platform even better for our community. Here's to many more years of progress together! 🌟
Exceptional Tools
The Olymp Trade has been a good platform for my trading career./ The educational materials are perfect, there are basic and advanced approaches I can use. and it would be perfect for a person like me. Their analytics tools are easy to use, and the data they offer is fast and vital for decision-making
20 October 2024
Reply from Olymptrade
Hello, Naylamp Huamaní
Thank you for your fantastic feedback! We’re thrilled to hear that Olymptrade has been a valuable platform for your trading journey. It’s great to know that you’ve found our educational materials helpful, offering both basic and advanced insights to support traders of all levels. We’re also glad that our analytics tools have been useful for you, providing fast and essential data to help with decision-making. If you ever need further assistance or have any suggestions, feel free to reach out. Wishing you continued success in your trading!
Recently
Recently, I tested Olymptrade, and it is great! My trading journey here has been enhanced.
18 October 2024
Reply from Olymptrade
Hi, Zahid Arshad
Thank you for sharing your experience! We’re thrilled to hear that your trading journey with Olymptrade has been enhanced. It’s always great to know when our platform meets the expectations of our traders. If you ever have any questions or need assistance, don’t hesitate to reach out. Wishing you continued success in your trading!
Olymptrade has fair trading condition…
Olymptrade has fair trading condition but it would be nice if they worked on their customer service
17 October 2024
Reply from Olymptrade
Hello, Chijioke Okonjo
Thank you for your feedback! We're glad to hear that you find our trading conditions fair. We also appreciate your input regarding our customer service. Your comments help us improve, and we are working hard to enhance the support experience for our traders. If you have any specific suggestions, feel free to share them. We're always here to assist you and value your insights!
Best regards, Olymptrade team
Various asset
With Olymp trade I can choose between futures or commodities or forex.
I like that I have options and I am able to make the best of it. It’s a wonderful trading platfrom!
17 October 2024
Reply from Olymptrade
Hello, Khurram Ghani
Thank you for your great feedback! We're thrilled to hear that you enjoy the variety of assets available on Olymp Trade, whether it's futures, commodities, or forex. Offering diverse options is something we strive for to ensure you have the best trading experience. We're glad you're making the most of the platform, and we appreciate your support! Happy trading!
Best regards, Olymptrade team.
Reply from Olymptrade
Hello,
Thank you so much for your kind words and continued support! We are thrilled to hear that you have had such a positive experience with Olymptrade over the years. Providing excellent service and taking care of our customers has always been a top priority for us. Your trust and recognition of our efforts mean a lot. We look forward to continuing to provide you with a top-notch trading experience for many years to come! If you ever have any questions or need assistance, don't hesitate to reach out. Happy trading!
Ready-made strategies sound good
Ready-made strategies sound good, but results are poor. Support feels generic and unhelpful. With drawals at,𝘦Iıt𝘦𝘦ch𝘦 I⚬n. ı⚬,are seamless, and their insights keep me ahead, clearly focused on client success.
13 October 2024
Unprompted review
Reply from Olymptrade
Hello, Souza Ribeiro
Thank you for your review and for sharing your thoughts. We’re sorry to hear that the results of our ready-made strategies didn’t meet your expectations. Your feedback on support is also valuable, and we’ll work to improve our service. On the bright side, we’re glad you found withdrawals seamless and our insights helpful in keeping you ahead! We remain focused on enhancing your trading experience and traders' success. If there’s anything more we can assist with, please reach out to us directly.
Anniversary
can't believe it has been 10 years... so much improvments over this time.. The Analytics espesially.
hopefuly in next 10 years Olymptrade will grow even more, and I will benefit too
13 October 2024
Reply from Olymptrade
Thank you for being with us on this incredible 10-year journey! We’re thrilled to hear how much you’ve noticed the improvements, especially with our analytics. We’re just as excited for the future and committed to growing even more in the next 10 years – with you by our side! Here’s to continued success and more great trading opportunities ahead! 🎉
The new platform design drives me…
The new platform design drives me crazy, I initially chose this broker based on the design alone, but all the systems are perfect and this is a broker that has been satisfying me for years.
9 October 2024
Unprompted review
Reply from Olymptrade
Hello, LiquidLime
Thank you for sharing your thoughts! 😊 We understand that changes in design can take some getting used to, and we're constantly working to improve the platform for the best user experience. We're glad to hear that despite the design updates, you're still satisfied with our systems and service. Your loyalty means a lot to us, and we're here to ensure your trading experience remains as smooth and reliable as always. If you have any feedback on the new design, feel free to let us know – we're all ears! 😊
Happy trading! 🚀
Getting your money is was a breeze
Getting your money in was a breeze, but the pay out process here is a nightmare. All the hoops makes me question if any other venture can match the ease and returns of, Equıty Pathway, Org, no stress, fast payouts, and sky-high returns.
8 October 2024
Unprompted review
Reply from Olymptrade
Hi, Gerena Vitale
Thanks for your feedback. We're sorry to hear about your experience with our payout process. At Olymp Trade, we’re always working on making things smoother and more efficient for our users. If you’ve encountered any issues, our support team is here to help and make sure everything gets resolved quickly.
Feel free to reach out if you need assistance, and we’ll make sure to improve your experience!
This firm has refused to pay my returns…
This firm has refused to pay my returns for over two weeks. I contacted their support, but they refused to do anything, and they are only giving flimsy excuses. Stay away from them if you don't want to lose your money. I recommend PAIVA. They do pay.
7 October 2024
Unprompted review
Reply from Olymptrade
We’re sorry to hear about your frustration and want to assure you that we take these matters seriously. Please note that at Olymptrade, we always strive to ensure smooth transactions and prompt payouts for our users. If there’s been a delay, it could be due to specific verification or procedural requirements, and we’d like to help resolve it for you.
Please contact our support team again or share your issue with us directly, and we’ll do our best to make things right as quickly as possible. Your satisfaction is important to us!
Olymp Trade not just changed the name…
Olymp Trade not just changed the name but directed even more efforts to what is really matters to us
6 October 2024
Reply from Olymptrade
Thank you for noticing our efforts! At Olymptrade, we believe in constant improvement, and our recent changes reflect our commitment to delivering even better experiences for our traders. It’s not just about a name change, but about putting our focus on what truly matters—your needs and success.
We’re glad to have you on this journey with us, and we’re always here to help you make the most out of your trading experience!
Reply from Olymptrade
Hello, Horacio Sandoval-Padilla
Trading USD/JPY and USD/CAD can feel slow at times, but as long as it’s working and delivering results, it’s worth the patience, right? Sometimes the market takes its time to move, but that’s where strategy and staying calm come into play.
Keep going—it’s all about those steady, reliable wins! If you ever need to switch things up, feel free to explore other pairs or strategies to keep things interesting. Happy trading!
Whenever I contact
Whenever I contact the support team, they always respond to my questions slowly.
But at least they respond pretty clearly and I don’t need to ask them to explain everything again.
5 October 2024
Reply from Olymptrade
Thank you for your honest feedback! We’re glad to hear that our support team provides clear responses, though we understand that the speed of the replies is important too. We’ll definitely work on improving our response times to ensure you get the help you need faster, while keeping the clarity you appreciate.
Your patience means a lot to us, and we’re always here to assist you!
Cutting-Edge Platform
Olymp Trade has been absolutly contributory to my trading journey! The platform is very user-friendly with a well-navigatory design that makes it easy to use. The interface is intuitive and this has helped me in making high-value decisions and analyzing market trends effectively.
I loving how the charts are interactive and customizable, tailored to my exactly needs.
30 September 2024
Reply from Olymptrade
Hi, Lázaro Neves.
Thank you for sharing your experience! We're excited to know that our user-friendly platform and intuitive design have been helpful in your trading journey. It's great to hear that you're enjoying the interactive and customizable charts—they’re designed to provide exactly what you need to make informed decisions. We'll keep working hard to make your experience even better! 🚀
Best regards, Olymptrade team.
Deposit done on 11th June 2024 not credited yet
Deposit done on 11th June 2024 of INR9000 never credited to account. Since the day, inspite of emailing them bank statements and video recording, no resolution from their side and keep getting the same email that the financial department is working on it. It's been 110 days almost. I don't know how long they are going to take to credit the amount or refund the money. Countless reminders but no solution till date. 30th sept 2024.
11 June 2024
Unprompted review
Reply from Olymptrade
Hello, Aamir.
We sincerely apologize for the delay in resolving your deposit issue. We understand how frustrating this situation is, and we deeply regret the inconvenience caused. Our financial department is thoroughly reviewing the case, and we assure you that it remains a top priority.
We kindly ask for your continued patience while we work on resolving this as quickly as possible. Rest assured, we will keep you updated with any progress, and we aim to have this resolved at the earliest. If you have any further concerns, please don't hesitate to contact us. Thank you for your understanding and continued trust.
Best regards, Olymp Trade team.
Friendly
OlympTrade is a truly beginner-friendly broker.
Aside from how easy it is to open a real trading account on this platform, and its intuitive trading app. I like that trading signals are included. You can activate signals for your preferred trading instruments which adds to the overall positive experience on this platform.
24 September 2024
Reply from Olymptrade
Hi, Faisal Susanto
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the beginner-friendly experience on Olymp Trade. Our goal is to make trading accessible and straightforward for everyone, and we're glad that the trading signals and easy-to-use app are helping enhance your experience. If you ever need more support or have questions, don't hesitate to reach out. Happy trading!
For scalpers
Olymptrade is a pretty cost-effective broker, spreads that are charged almost non-visible. Commended! If you are into SCALPING, it's a good place to realize your potential.👍
25 September 2024
Reply from Olymptrade
Hello, Hidayat Zain.
Thank you for your feedback! We're glad to hear that you find Olymp Trade cost-effective, especially for scalping. Low spreads can make a big difference for scalpers, and we're happy to know it's enhancing your trading experience. If you have any questions or need further assistance, feel free to reach out. Keep up the great work, and happy trading! 👍
scam site wont let you withdraw
waited since 1st of this month for verification yet my $1.5k is still frozen - already contacted multiple times yet they say to wait 3 days every time - already finished all the kyc they want and payment verifications yet they still haven't verified me - this site is a scam
- Already contacted the support numerous times, I always get a response saying
We understand the importance of this matter and are doing everything in our power to resolve it quickly. Please bear with us, and we will inform you once we receive an update from the Verification team.
1 September 2024
Unprompted review
Reply from Olymptrade
Hi, Worakorn.
We are truly sorry to hear about your experience and understand how frustrating this situation must be for you. We take all issues related to withdrawals and account verification very seriously. Please be assured that we aim to resolve such matters as quickly as possible.
We recommend contacting our support team directly to follow up on the status of your verification. Rest assured that we are here to help, and your concerns will be prioritized. Thank you for your patience, and we hope to resolve this for you soon.
Investing in stocks
This is interesting article for me ^o^ Blog needs to be updated.
25 September 2024
Reply from Olymptrade
Hello, Arjuna Wahyudi.
Thank you for your feedback! We're glad you found the article interesting 😊. We appreciate your suggestion and will make sure to work on keeping the blog updated with fresh and relevant content. If you have any topics in mind that you'd like to see covered, feel free to let us know! Happy reading!
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